Member Report:
45 Responses
Response Rate:
75.0%
Dates:
12/19/2008 - 08/12/2009

In this report, Rapid Roofing has published all ratings for the following selected questions that were provided by customers surveyed since December 2008. Since then, 45 out of 60 customers responded to a GuildQuality satisfaction survey, with the most recent response in August 2009.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 97.7%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 97.7%
    Clean & Safe
  • 97.6%
    Communication
  • 97.7%
    Construction Quality
  • 96.0%
    Problem Resolution
  • 97.7%
    Professional & Organized
  • 100%
    Sales Knowledge
  • 96.4%
    Schedule
  • 97.6%
    Value
  • 92.9%
    Work Done Right

Customer comments selected by the member for inclusion in this report

  • The performance was excellent. - Feb 20, 2009 in Toledo,, OH

    I can not single out any one area. I was more than satisfied with the entire experience, with Rapid Roofing. - Dec 31, 2008 in Dearborn Heights, MI

    Worked hard and seemed very focused on completing the work and doing it right - Dec 28, 2008 in Washington, MI

    They were very professional and thorough. - Dec 19, 2008 in Livonia, MI

    They did the job quickly and cleanly. - Dec 19, 2008 in Groose Pointe, MI

    Area Of Satisfaction

  • I would highly recommend them. - Jan 20, 2009 in Willis, MI

    Everything was great and positive. - Jan 08, 2009 in Canton, MI

    They did a great job and are very professional. We're very happy. - Dec 30, 2008 in Birmingham, MI

    They were great! - Dec 19, 2008 in Livonia, MI

    Additional Comment