Complete project management was exceptional. Their on-site craftsmen were friendly, professional and perfectionists.
Member Profile
Founded in 1993, Pine Street Carpenters is an award-winning design/build remodeling firm located in West Chester, PA. Our firm prides itself in excellence in craftsmanship, design, and project management, and we bring that excellence to each of our divisions - residential, kitchen showroom, commercial, and institutional. Read more
Our residential team services a large range of customers throughout Pennsylvania, New Jersey, and Delaware. Our professional and talented in-house design-build team provides customers with full design services for remodeling projects of all sizes - from kitchen and bath remodels to additions and whole-house renovations. When construction is ready to start, our project managers and skilled carpenters then guide the project to completion. We pride ourselves on attention to detail and settle for nothing less than excellence in craftsmanship.
For nearly two decades our residential team has been designing and remodeling kitchens throughout the region. As suppliers of a wide range of cabinet manufacturers, we provide our customers with a full service experience. From initial design to cabinet selection to installation, we can handle every step of the remodeling process. Our lines of cabinetry include Plain & Fancy Custom Cabinetry, Wood-Mode Fine Custom Cabinetry, Dura Supreme Cabinetry, and Ultracraft Cabinetry.
Our commercial team remodels offices and retail stores throughout the East Coast. We specialize in tenant fit-outs, office remodels, retail construction and fixturing, restaurants and QSRs, and apartment and rental property upgrades. We work with individual store owners as well as large multi-site clients and franchises. Our team of project managers, in-house carpenters, and a network of subcontractors allows us to serve both large and small clients.
GuildQuality Partner Affiliations Remodeling's Big50 daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Kitchen and Bath Association
Better Business Bureau
Remodeling Magazine - Remodeling 550
EPA Lead-Safe Certified Firm
2010 Qualified Remodeler Top 500
Customer Feedback Summary
Recent Reviews & Published Comments
From the design process at the start all the way to hanging the last picture on the wall at the finish, Pine Street Carpenters were committed to delivering quality service and product. Their professionalism, attention to detail, and promptness were unsurpassed in my experience with all other contractors.
Tom O'Neill did an outstanding job as the project leader. We were not sure what to expect from this project but he took charge from day one and made sure everything was done according to our wishes.
PSC is very customer focused. They were always very attentive to our use of the space during the project.
Tommy , Jimmy, Sean Dolan and Bill Dolan - great work!
PSC exceeded my expectations. The crew was excellent, courteous and talented. I am so pleased with the results. I would highly recommend this group to friends and family.
All the guys were as smart, personable, and professional as you could possibly hope them to be. And it's all about the people.
I'm trying to find another project so that we can work with you again!
We chose Pine Street Carpenters because of our perception that they were superior craftsmen that were trustworthy and reliable. This seems to be a rarity in the field of construction these days. We have very high standards for people that work for our family and Pine Street exceeded our expectations.
They beat the competition hands down.
John McLeod was great and Bill Dolan as well.
The overall look of the product. The timeliness of its completion. What won us over was the organization presentation of the contract selection.
Bill was very patient with my questions and concerns about the type of material to be used in the project. He gave me good advice while respecting my concerns.
Bill Breslin is a good communicator and he was always available to us.
Timeliness and courtesy, as well as, quality of work
The superintendent was great.
Uh, I can't say they fell short in any way.
Absolutely.
This was my first construction experience and they made it painless and enjoyable.
They came recommended through Colliers, the construction company.
They surpassed my expectations in every facet.
My company has been using them for quite some time.
Neighbors.
Everyone is professional, courteous, and highly skilled at their jobs.
Pine Street is great - they did a fantastic job on our addition and completed it very quickly, very responsive to concerns and questions - always resolved.
A friend
None
All were polite, adaptable and professionable
Neighbors
Everyone we were in contact with was exceptional
Guildmember since 2009
As a GuildQuality Guildmember, Pine Street Carpenters, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Pine Street Carpenters, Inc. in West Chester, PA; St. Louis, MO; Villanova, PA; Chadds Ford, PA; Lafayette Hill, PA; Wise, VA; Rustberg, VA; Wyomissing, PA; Orange, VA; Smithfield, VA; and 23 other cities in West Virginia, Pennsylvania, Delaware, Maryland, Missouri, and 3 other states.
In this report, Pine Street Carpenters, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2009. In that time, 46 out of 70 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2011.
Recent Activity
Pine Street Carpenters, Inc. received feedback from a customer in West Chester, PA.
Pine Street Carpenters, Inc. received feedback from a customer in West Chester, PA.
