I should also mention that although Matt did not work on the sun room project, he was the lead on the hail damage repairs (roof/siding). I found him to be very easy to communicate with and the quality of his work was outstanding. I was impressed with the level of detail he went into on the siding installation - a real craftsman.
Member Profile
Intelligent, innovative design ... elegant materials ... superior construction standards ... these are the keystones of a successful building project. Read more
These are also the keystones around which Penn Contractors has built its reputation. Penn Contractors was founded in 1990 to meet a need for high-end, one-of-a-kind remodeling and renovation. Our goal - to meet both aesthetic and budget expectations - is achieved through watchful, hands-on management at every stage.
From architectural design, through selections of materials (coordinated by our personal shopper), through construction ... you will enjoy working with a team of professionals who take charge of every detail.
GuildQuality Partner Affiliations Pella Certified Contractor Remodeling's Big50 daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
U.S. Green Building Council
ENERGY STAR
NAHB Certified Graduate Remodeler
NAHB - Certified Aging In-Place Specialist
NAHB Certified Green Professional
Pella
NAHB Remodelers
Pennsylvania Builders Association
Angie's List
VELUX Skylight Provider
Customer Feedback Summary
Recent Reviews & Published Comments
We are extremely pleased with the new sun room, it's exactly what we were looking for. The quality of the workmanship is high and we feel that we got good value for the money. Communication with the production foreman was simply outstanding as we worked through the details. Overall the experience was very positive and we would have no reservation recommending Penn Contractors.
Outstanding communication and interaction with Tom Balliet, he is a true asset to the business. Enjoyed working with Terry Haas (masonry) as we worked to get the exterior color right, Shawn Jacobs (dry wall) for the friendly, co-operative attitude, Bernie Kiralfy (Pella) for the help getting the trim color right and Tony Macquire (HVAC/electrical) for help with understanding the Mitsubishi system.
Sean was the main person that was at our home. He kept us updated with the progress of our powder room, very friendly, did a wonderful job!!! We liked that the samples we would take home to see what we like and could take the samples back and Karen would return everything. One less running around we had to do.
I believe that Penn Contractors Inc. is a reliable and thorough company. They provide excellent workmanship in a short time frame. Working with Bruce and his team was a positive experience overall.
I think that they built a fabulous room. The quality of the structure was great and the workers know exactly what they are doing.
They kept us very well informed on the work that was to be done and fulfilled every request we made.
During the sale of my home, Penn Contractors responded to an urgent request to design and complete a repair to my home that was identified by the buyer's home inspector. There management and installation of support modifications to the garage attic floor was completed, just before the households mover arrived and settlement, as requested. Total time from initial contact to finished job was 5 weeks.
Quick response to requests, good follow up on problems. Excellent carpenter abilities
Penn Contractors is does professional, quality work. They strive to work with the customer and do their best to offer suggestions. I would definitely recommend them do another project in the future (this is our second instance of using them).
Other than the excellent workmanship, I think we were most impressed with the communication by everyone, from Bruce to Karen, in the office, to Ed and his assistant. We knew when everyone was coming to do what they were going to do, and they came and did it, at the promised time!
This is definitely not applicable - Penn went above our expectations in all that they did.
I was most satisfied with working with such a great group of people. I recommend them to anybody I come across.
Good communication, good quality work done on time
Their quality work. I've used them a long time.
Communication with the company has been seamless and timely. You feel confident that the job will be done correctly and any unusual issues that arise will be resolved quickly and professionally . We also enjoy Bruce's sense of humor!
Customer service. We felt that our concerns were always at the forefront. Lead contractor became part of the family.
I am very satisfied with my experience.
I was most satisfied with the expertise of the craftsman/tradesmen. They knew their stuff. They knew what they had to do and were quick about it.
The overall project look was greater than I had hoped for.
I could not have been happier with Penn Contractors. They were excellent.
I like them so much that we've hired them to do a major addition and renovation job for us.
They were very professional and they did a very good job.
Gordon and his associates were extremely courteous and fine craftsmen. All questions were addressed during the entire construction process. Watching these professionals during construction was like they were building their own personal project and they were perfectionists!
They really did exceed our expectations, they made it easy on us.
They really did an outstanding job of keeping the place clean and safe.
They show up on time. They are wonderful to deal with. Bruce is great. They put a new sidewalk that added a lot of value to the house. They were absolutely wonderful.
We've been using them for eighteen years.
I have used them before, and they were wonderful. I give them the highest rating!
We were thrilled with the professionalism and organization of our project which was completed in record time through great planning.
Guildmember since 2009
As a GuildQuality Guildmember, Penn Contractors, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Penn Contractors, Inc. in Allentown, PA; Bethlehem, PA; Emmaus, PA; Macungie, PA; Center Valley, PA; Schnecksville, PA; Fogelsville, PA; Alburtis, PA; Hellertown, PA; Coopersburg, PA; and 9 other cities in Pennsylvania.
In this report, Penn Contractors, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2009. In that time, 50 out of 60 customers (83%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2011.
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