Patrick A Finn, LTD
Patrick A Finn, LTD
www.PatrickAFinn.com
1244 West Northwest Highway
Palatine, IL 60067
(847) 358-4133
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We have over two decades of home building and remodeling experience. We’ve built, renovated and remodeled well over 350 homes. Our skilled team is dedicated to quality craftsmanship and design. We will take your project from a concept, to design, through completed construction. We employ only the most dedicated and experienced artisans to build your home. Our experience means you get superior craftsmanship done on time and within budget. Read more

Likely to Recommend
100%
Clean & Safe
93%
Value
96%
Trust
100%
Construction Quality
96%
Budget
96%
Communication
89%
Employees & Subcontractors
100%
Problem Resolution
100%
Expertise
100%
Professional & Organized
89%
Average (6 reviews)
Rating Details
Comment Lead Source Arlington Heights, IL Feb 06, 2012

Through signs from other projects. They did a lot of work in our area.

Comment Lead Source Arlington Heights, IL Jan 16, 2012

Home building and remodeling projects in our area and our research of his projects - compared to competitors.

Comment Area Of Satisfaction Arlington Heights, IL Jan 16, 2012

Quality of finish product, quality of finish carpentry, Patrick's personal accountability for problem resolution.

Comment Area Of Satisfaction Arlington Heights, IL Jan 16, 2012

Whenever we discovered a problem, Finn’s people responded immediately to correct the problem or propose a solution.Patrick has some really great subcontractors -- especially the electrical crew, the tile installer, the stair builder, the drywall group, the flooring people -- and all were very cooperative and responsive when we had questions or requested changes.

Comment Area Of Satisfaction Arlington Heights, IL Nov 27, 2011

Patrick told me what he would do and he did exactly that. The price was fair and service superior.

Comment Area Of Satisfaction Mt Prospect, IL Nov 11, 2011

I was most satisfied with the results and the communication. The craftsmanship was also very good.

Comment Area Of Satisfaction Inverness, IL Nov 01, 2011

They did a very good job across the board. I trusted them with the keys to the house, they were almost like family

Tricia U. Arlington Heights, IL Review Nov 01, 2011 5 star rating
Patrick A Finn, LTD

Although our expirience with Finn was, for the most part, very pleased, I feel theycould've followed up a little better at the end of the job. There was some fine tuning that should've been done. The crew was awesome to deal with. Very nice workers.

Russ W. Arlington Heights, IL Review Oct 22, 2011 5 star rating
Patrick A Finn, LTD

Patrick Finn preformed a major bathroom renovation for us on very short notice while we were out of town. We had no hesitations having this work done in our absence because of what we knew about them from other people. You won't be dissatisfied if you use their service.

Comment Area Of Satisfaction Arlington Heights, IL Oct 22, 2011

I think the whole company their mentality is outstanding they have a good reputation and did not disappoint us at all. They do not advertise they go off word of mouth.

Rick R. Barrington, IL Review Oct 22, 2011 5 star rating
Patrick A Finn, LTD

Patrick A. Finn was very professional. They were always on time. The installers and staff of Patrick A. Finn also made sure to meet the schedule. I am happy with the work.

Comment Area Of Satisfaction Northbrook, IL Oct 03, 2011

Quality of work in all areas was excellent. All workers, except for the subcontractor who did our window well were professional, clean and conscientious.

Comment Area Of Satisfaction North Barrington, IL Oct 01, 2011

We loved the work of the main guy on our site that did all the gutting of our bathroom and installing the new materials (Greg)

Comment Area Of Satisfaction Arlington Heigths, IL Sep 26, 2011

On schedule once we received the permit, good communication, good quality & professional employees.

George S. Arlington Heigths, IL Review Sep 23, 2011 5 star rating
Patrick A Finn, LTD

Patrick Finn's staff did a high quality job from the work of his designer to the work of his crews. His staff readily incorporated our ideas into their work and was flexible in meeting our needs. His staff was professional throughout the remodeling of our house. Patrick Finn's staff did an excellent job locating a subcontractor who would build a staircase to meet our desired design at a reasonable cost.

Comment Area Of Satisfaction Arlington Heigths, IL Sep 23, 2011

1 - assistance of a design professional2 - quality of work3 - helpfulness of staff4 - professionalism5 - did a great job dealing with various subcontractors

Guildmember since 2011

As a GuildQuality Guildmember, Patrick A Finn, LTD relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Patrick A Finn, LTD in Arlington Heights, IL; Arlington Heigths, IL; Barrington, IL; Palatine, IL; Inverness, IL; Mt. Prospect, IL; North Barrington, IL; Mt Prospect, IL; Morton Grove, IL; Naperville, IL; and 4 other cities in Illinois.

In this report, Patrick A Finn, LTD has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 27 out of 38 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Patrick A Finn, LTD received feedback from a customer in Arlington Heights, IL.

02/10/12

2012 Guildmaster Application

Patrick A Finn, LTD is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Patrick A Finn, LTD must survey all of their customers, with the following exceptions: We do not survey projects under $15,000 and we do not survey our commercial work (since we did only one as a favor for a friend of the company but this is not our major area of work).

If you are a recent customer of Patrick A Finn, LTD and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Patrick A Finn, LTD's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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