It was absolutely great. They did an outstanding job. Paragon was great. I would recommend Paragon Installers to a friend.
Member Profile
We are a full service remodeling firm servicing the tri-state area. Under the direction of founder and owner Tom Hemmerle, the firm has a well earned reputation for excellence and professionalism with a long list of clients to prove it. Read more
By working with Paragon Installers you can be assured of knowing that our team of professionals are able to handle all aspects of your remodel, from additions or extensions of existing rooms, to remodeling your kitchen or bath. We use our own employees who take pride in every aspect of their work. With over ten years of experience we are “professionals”.
Every project is different. We understand that your top priority is the completion of your project in a professional and timely manner. Paragon Installers evaluates every aspect of your project to foresee any specialized circumstances before we begin.
Paragon Installers realizes that the heart of its success is word of mouth and we pride ourselves on a highly successful track record for meeting our client’s budgets and schedules.
GuildQuality Partner Affiliations Pella Certified Contractor
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Kitchen and Bath Association
Better Business Bureau
Customer Feedback Summary
Recent Reviews & Published Comments
They did a great job. Tom was really easy to deal with and made great recommendations. I would say best part was the responsiveness in terms of resolving any issues we may have had, and their ability to make good suggestions.
I was happy with everything. It did take some time, but that is to be expected with some projects.
They were recommended by a friend.
I was satisfied with the production and the quality and workmanship of the project.
Majestic Kitchens in Mamaroneck, NY
All work was explained to us thoroughly and patiently. Tom offered great suggestions and his team was very effecient.
I found the people at Paragon Installers to be efficient and professional. Their staff knew what to do and they did what they had to do. They were very hard workers. The installers were very nice and unobtrusive. They were very hard workers.
The people that came into the house were very organized and they did their job very well.
The job was completed in a timely manner, the job did not run over in cost, the contractor was excellent-communicative and extremely easy to work with. The estimate was fair by our independent research.
I was very satisfied. I was told they were very clean which they were, they were right on schedule, and came right back when asked.
A friend of the family told us about them.
The neatness of the work and the promptness of the work. The work looked great when it was done. It made the place look brand new.
We had a glitch here and there, but that goes under the heading of solving any problems we might have. They were able to fix our issue right away.
Steve, Mark and other sub were all excellent. Extremely curteous, pleasure to work with
Organized, easy to deal with, no excuses for minor problems, resolved issues with damaged, defective and incorrect style cabinets without hassle
I was initially concerned with the cost. They outlined the cost and they didn't pressure me into anything. I definitely appreciate that.
Their professionalism and skill. Steve was fabulous. Chris was great as well. The craftsmanship is excellent. We love our new kitchen.
Professional, courteous, and excellent quality.
Steve DeVivo was courteous, professional, and responded to everything on time. Chris West is professional, neat, and just a good guy. He took great care with everything. Any concerns that he had, he brought them to my attention.
John Renner and his partner were extremely meticulous in their workmanship. I was very confident that they wanted to give me the best product possible, no matter how long that the job took. They stayed late to get the job done when they could have rushed to go home for the evening.
The professionalism of the workers and the quality of their work.
We had purchased our cabinetry prior and Steve made sure what we purchased would work in our space. He went thought the list of nuts and bolts to make sure everything would fit.
In all areas, everybody did a good job.
Paragon you definitely changed my mind on contractors, you finished on time and within the cost estimated.. A Very Satisfied Customer
Biggest concern was cost over runs and finishing within a reasonable amount of time...they came in on time and within the cost estimate they provided prior to starting the project
The follow up was exceptional after the project was complete and the bill was paid....I thought I never would hear from them again...and two weeks after completion of the project the owner of the company Mr.Hemmerle called me himself....I told him I had to touch up some scratch marks on the walls from moving furniture back...he told me not to touch it...that he would send a painter back to ensure it blended in...and he did within a week with no additional charge.
It is a historic building and, therefore, a public space. Tom had to match the woodwork (which is 100 years old) and make the bathroom appear as if it genuinely belonged there. He did a very fine job.
Giovanni was excellent and Steve was also very helpful.
Overall, tried to drive the timetable and finish in a timely manner......pushed on ordering details.....gave opinions when asked......very professional and left workplace clean every day.Very responsive to phone calls on a 24/7 basis.
Guildmember since 2009
As a GuildQuality Guildmember, Paragon Installers, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Paragon Installers, LLC in West Orange, NJ; Glen Ridge, NJ; New Rochelle, NY; Clifton, NJ; Howell, NJ; Califon, NJ; Rye, NY; Forked River, NJ; Waretown, NJ; Hardwick, NJ; and 28 other cities in New Jersey and New York.
In this report, Paragon Installers, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in November 2009. In that time, 40 out of 46 customers (87%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2011.
Recent Activity
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Paragon Installers, LLC received feedback from a customer in New Rochelle, NY.
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2012 Guildmaster Application
Paragon Installers, LLC is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Paragon Installers, LLC must survey all
of their customers.
If you are a recent customer of Paragon Installers, LLC and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Paragon Installers, LLC's application.
