Roof looks wonderful, crew did excellent job, including cleaning area around the house when done.
The roof replacement work appears to have been done correctly.
I was not home during the installation
I am pleased with the customer service that I received from Home Genius.
Good job
Roof leak occurred following install (2-weeks after). My I Insurance company had to intervened to repair as HG unable to locate issue.
Every aspect of working with Home Genius Exteriors has been more than satisfactory. The new roof is beautiful. Looking forward to our new siding and gutters coming soon!
Smooth and easy transaction followed by excellent workmanship! Professional and very courteous through the process!
I holy recommend this Company to do your Roofing and downspouts they did an excellent job!!!
Felt pressured to accept sliding glass door that was unacceptable to us.
Excellent installation experience.
Your sales guy was full of shit. We were charged $1500 for drywall replacement and painting. No drywall was replaced or painted.
know one has brought our warranity certification
We had a leak in the roof from storm damage. The sales guy came in and promised us that they'd do a much better job than the company that replaced our roof only 10 years ago. They replaced 2 pieces of underlayment, but not the one that had 5 leaks in it that started this entire thing off. We were told they'd be replacing some drywall inside that had water damage. No drywall was replaced. They sprayed with Kilz and spackled it back together and still charged us $1500+ for a very small amount of work.I would not recommend them to anyone. I feel there was quite a bit of bait and switch between what the salesman promised and what was completed.
We had six quotes for our new roof and while not the cheapest, HGE was very competitive. We loved the expertise and knowledge that the estimator, Darian, brought with her. Our project manager, Jamie, was very responsive to questions we had after signing. The site supervisor, AJ, was incredibly communicative with us during the actual work.HGE promised us a "better experience" than other companies and we honestly feel they delivered.
No complaints at all. While on the pricy side, they were still more affordable than other top-end companies by far and I got what I paid for. I would easily recommend them to anyone who asked.
Great job on the roofing, but stay away from getting glass doors & windows through this company! Nothing but problems there.
From start to finish the crew and staff were very professional. Jimmy Holm inspected the roof and attic, thoroughly explained the products that would be used, the installation process and assisted me in acquiring the financing that would meet my needs. Jamie DePaul, project coordinator, kept me informed of the project schedule and when work could start. The project manage, AJ Meyer let me know when the crew was going to arrive and kept in touch with the crew to monitor progress. Photos were also taken during the roof removal, installation and completion. As recommended by Willy, the crew chief, that additional plywood was recommended. AJ immediately called me to discuss how I wanted to proceed. I agreed to the recommendation and work continued. I was not a surprise with the recommendation since my house is almost 60 years old. AJ also came to my house while the crew was working and upon completion. The Willyâ s crew was wonderful. They were very mindful around all of my gardens. After they had completed the clean up, you couldnâ t even tell five men had been hauling, stripping old roofing, hammering, etc.! The roof looks great. It is also quieter inside.
Although I told the salesperson twice that my roof had two layers of shingles, the contract was written for one layer of shingles to be removed. Only after the job was completed, I was visited by a gentleman that tried to charge me more for the extra layer of shingles. I refused to pay.
Slick salesmen, what else do you need?
everyone was very friendly and helpful. any issues that arose were addressed immediately and professionally. they were very good about keeping me informed & updated about the job
The install team was great. Showed up on time and cleaned up the area. Had a problem with some shingles marks on the siding. The manager came the next day and took care of them.
National Service Group Inc - MD Home Genius Exteriors is an organized and well-detailed company. They are a good company to work with.
They were very professional, very courteous, and very helpful.
They were beyond quick. It was a wonderful experience.