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<title>GuildQuality: Customer Comments for NEWPRO</title>
<link>http://www.guildquality.com/profile/newpro/rss</link>
<description><![CDATA[GuildQuality: Customer Comments for NEWPRO]]></description>
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<title>1-Star Review from Don C. in West Greenwich, RI - Oct 31, 2025</title>
<description><![CDATA[&#9733; Poor craftsman ship. Damaged property, stole tools from my garage.<br>Review from Don C.]]></description>
<link>?review=2859865</link>
<pubDate>Fri, 31 Oct 2025 18:31:12 -0400</pubDate>
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<title>1-Star Review from John W. in East Falmouth, MA - Oct 31, 2025</title>
<description><![CDATA[&#9733; Considering a final inspection was never done I don’t want to answer this<br>Review from John W.]]></description>
<link>?review=2859727</link>
<pubDate>Fri, 31 Oct 2025 16:19:22 -0400</pubDate>
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<title>5-Star Review from Deidre M. in Fairhaven, MA - Oct 30, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I would highly recommend Newpro !!!!<br>Review from Deidre M.]]></description>
<link>?review=2857598</link>
<pubDate>Thu, 30 Oct 2025 18:34:18 -0400</pubDate>
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<title>1-Star Review from Bart K. in Plymouth, MA - Oct 30, 2025</title>
<description><![CDATA[&#9733; The shower is unusable with the shower head at six feet there is no space to wash hair beneath it...and your bankruptcy has stopped remediation<br>Review from Bart K.]]></description>
<link>?review=2857175</link>
<pubDate>Thu, 30 Oct 2025 14:28:42 -0400</pubDate>
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<title>5-Star Review in Wingdale, NY - Oct 29, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Everyone is so nice<br>]]></description>
<link>?review=2856323</link>
<pubDate>Wed, 29 Oct 2025 19:28:08 -0400</pubDate>
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<title>1-Star Review from Diane S. in Millbury, MA - Oct 29, 2025</title>
<description><![CDATA[&#9733; Feel that I was lied to from the beginning.  I was told there would be a crew of 6 onsite for the duration of the project.  At times there were 2-3 crew members.  The project manager assigned to my project was never onsite.  I was told the project manager would be onsite.  I at least expected him to be there off/on, but no show and no calls to ensure all was going well.<br>Review from Diane S.]]></description>
<link>?review=2856131</link>
<pubDate>Wed, 29 Oct 2025 17:29:37 -0400</pubDate>
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<title>2-Star Review from Sharon D. in Harwich Port, MA - Oct 29, 2025</title>
<description><![CDATA[&#9733;&#9733; Very, very expensive.👎🏻<br>Review from Sharon D.]]></description>
<link>?review=2855618</link>
<pubDate>Wed, 29 Oct 2025 13:28:32 -0400</pubDate>
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<title>1-Star Review from Richard P. in Waterbury, CT - Oct 25, 2025</title>
<description><![CDATA[&#9733; I was pressured constantly by Brian and I signed a contract under duress for an outrageous price and is a total ripoff to me.
I asked Brian and Jeff to leave twice. I signed a contract that I did not want to sign.
they charged me over $17,000.00 dollars for a walk in shower. I would say they charged me double what the job should cost.
they are ripping me off..
And on top of that the work done is shoddy and has to be done over.<br>Review from Richard P.]]></description>
<link>?review=2850106</link>
<pubDate>Sat, 25 Oct 2025 18:03:40 -0400</pubDate>
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<title>5-Star Review from James E. in Blackstone, MA - Oct 25, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; NEWPRO was on time and efficient, and everything looks wonderful.<br>Review from James E.]]></description>
<link>?review=2850047</link>
<pubDate>Sat, 25 Oct 2025 15:58:48 -0400</pubDate>
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<title>5-Star Review from MaryEllen C. in Halifax, MA - Oct 25, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; My technician was friendly and skilled. My house went from something I was embarrassed about to something I am proud to own.<br>Review from MaryEllen C.]]></description>
<link>?review=2850042</link>
<pubDate>Sat, 25 Oct 2025 15:44:40 -0400</pubDate>
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<title>1-Star Review from Jim G. in Marstons Mills, MA - Oct 24, 2025</title>
<description><![CDATA[&#9733; I let others make their own decisions & don’t give recommendations<br>Review from Jim G.]]></description>
<link>?review=2849347</link>
<pubDate>Fri, 24 Oct 2025 16:30:21 -0400</pubDate>
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<title>1-Star Review from Mark V. in Pelham, NH - Oct 23, 2025</title>
<description><![CDATA[&#9733; In retrospect, the sales process seemed somewhat high pressure. After discussing with friends who had similar remodels done, the price seemed high, especially since the bathroom wasn’t completely renovated. We had wanted the walls done too. The lead time for parts and the install was long. The install took multiple days and a piece was missed. We installed the ceiling light on our own and the price wasn’t discounted.<br>Review from Mark V.]]></description>
<link>?review=2848319</link>
<pubDate>Thu, 23 Oct 2025 13:44:42 -0400</pubDate>
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<title>1-Star Review from Sarah T. in Southwick, MA - Oct 22, 2025</title>
<description><![CDATA[&#9733; I would not recommend New Pro for anything to anyone.<br>Review from Sarah T.]]></description>
<link>?review=2800421</link>
<pubDate>Wed, 22 Oct 2025 19:53:05 -0400</pubDate>
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<title>4-Star Review from Elizabeth W. in Stoughton, MA - Oct 22, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; I have not used my new shower yet so I cannot fully approve you. Where the shower was has not been used also. I have shelving to put in the area where the shower was and would appreciate your help with this as I am a senior citizen and would like some further help if it is available.<br>Review from Elizabeth W.]]></description>
<link>?review=2800218</link>
<pubDate>Wed, 22 Oct 2025 17:14:13 -0400</pubDate>
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<title>5-Star Review from Janet S. in Holbrook, MA - Oct 21, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; curtious professional and answer questions<br>Review from Janet S.]]></description>
<link>?review=2799415</link>
<pubDate>Tue, 21 Oct 2025 19:38:24 -0400</pubDate>
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<title>5-Star Review from Richard B. in Raynham, MA - Oct 20, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; They did a great job with the doors<br>Review from Richard B.]]></description>
<link>?review=2798559</link>
<pubDate>Mon, 20 Oct 2025 20:51:17 -0400</pubDate>
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<title>5-Star Review from Stephen R. in Brewster, MA - Oct 20, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The three-man team worked from 8AM to 6PM, packed up and left, and did everything magnificently. They did not even stop for lunch. The NEWPRO team was unbelievably good; the job is beautiful.<br>Review from Stephen R.]]></description>
<link>?review=2798277</link>
<pubDate>Mon, 20 Oct 2025 16:01:11 -0400</pubDate>
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<title>5-Star Review from Toni N. in Meriden, CT - Oct 20, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I had a situation with Damien, the person who came and installed my new shower. He was here for two days. The job was to be completed in one day. It turned out to be two days because of my concrete floor. I had my purse out while he was here. I found I was missing $300 from my purse. I am afraid to file a police report because this person knows where I live. He has a side business and actually left his card for any work I wanted done outside of NEWPRO while there was $300 missing from my purse.<br>Review from Toni N.]]></description>
<link>?review=2798216</link>
<pubDate>Mon, 20 Oct 2025 15:00:36 -0400</pubDate>
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<title>3-Star Review from Michael W. in Naugatuck, CT - Oct 17, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733; Very, very happy with my windows and my door, but the door does not close and cannot be open, so Rod is supposed to come over this weekend. Possibly today is Saturday and see if we can fix it.<br>Review from Michael W.]]></description>
<link>?review=2796699</link>
<pubDate>Fri, 17 Oct 2025 12:34:09 -0400</pubDate>
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<title>5-Star Review from Steve S. in Hudson, MA - Oct 17, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I gave a lead to my salesman for one of the neighbors who inquired about windows<br>Review from Steve S.]]></description>
<link>?review=2796697</link>
<pubDate>Fri, 17 Oct 2025 12:26:50 -0400</pubDate>
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<title>5-Star Review from Kathleen T. in Belmont, NH - Oct 16, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Workmen were very respectful of my home<br>Review from Kathleen T.]]></description>
<link>?review=2772673</link>
<pubDate>Thu, 16 Oct 2025 17:20:27 -0400</pubDate>
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<title>1-Star Review from William D. in Dracut, MA - Oct 16, 2025</title>
<description><![CDATA[&#9733; aSalesman visited in June. We agreed to have the work done. #1we were told they would start work last week of July. We weren't happy with that but agreed to it. I called for an update on July 28 and was told eta would be late August. Not happy at all as I already paid 1/3. Then I was told there was an issue with the vanity. New eta 9/29.. Now I'm a very pissed off customer. They came on 9/29 worked on it for 3 days and was told someone will be back to finish..to this day it's 90% complete.  BUT NOT COMPLETE!!! My mistake is that I paid the balance of the job. I regret that. Maybe if you were waiting for the second payment it would be done with.Newpro will not get a referral from me or anyone I talk to. ...Regards, Disgruntled Customer, William Dillon<br>Review from William D.]]></description>
<link>?review=2772608</link>
<pubDate>Thu, 16 Oct 2025 16:20:25 -0400</pubDate>
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<title>5-Star Review from Nancy C. in Swansea, MA - Oct 16, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Awesome service<br>Review from Nancy C.]]></description>
<link>?review=2772596</link>
<pubDate>Thu, 16 Oct 2025 16:13:06 -0400</pubDate>
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<title>5-Star Review from Wayne H. in Southbridge, MA - Oct 16, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Fast quality installation, superior materials, quality installers.<br>Review from Wayne H.]]></description>
<link>?review=2755689</link>
<pubDate>Thu, 16 Oct 2025 14:06:30 -0400</pubDate>
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<title>4-Star Review from Jim H. in Allston, MA - Oct 14, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; I was satisfied and I think that them being more upfront about additional price increases due to situations beyond their initial price quote were good, but they might be able to do a little bit better giving a heads up with a possible price increase.<br>Review from Jim H.]]></description>
<link>?review=2672495</link>
<pubDate>Tue, 14 Oct 2025 17:19:19 -0400</pubDate>
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<title>4-Star Review from Adriana R. in Durham, CT - Oct 14, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Quality of the windows are outstanding, installation issues however.<br>Review from Adriana R.]]></description>
<link>?review=2666109</link>
<pubDate>Tue, 14 Oct 2025 15:37:31 -0400</pubDate>
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<title>4-Star Review from Debbie S. in Avon, CT - Oct 11, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Finish the last outstanding paint item.<br>Review from Debbie S.]]></description>
<link>?review=2625714</link>
<pubDate>Sat, 11 Oct 2025 14:00:56 -0400</pubDate>
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<title>1-Star Review from Gary G. in Warren, RI - Oct 10, 2025</title>
<description><![CDATA[&#9733; There was a big mess left behind by the installation crew which took over an hour for me to clean up. They also apparently thought it would be funny to disconnect our security camera and put it in a mouse bait box in the cellar. The stupid part of this was the camera was active when they took it down so we can clearly hear them and it recorded right up to when they unplugged it and put it in another area and hid it in a mouse bait box.<br>Review from Gary G.]]></description>
<link>?review=2625190</link>
<pubDate>Fri, 10 Oct 2025 15:13:02 -0400</pubDate>
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<title>2-Star Review from Stephen B. in Stamford, CT - Oct 09, 2025</title>
<description><![CDATA[&#9733;&#9733; Overall, the experience was not worth the price paid. There was a lack of communication throughout the process. The frustration of not hearing from the team from deposit until start of the project, to the fact that I spoke with Bryan Galas about needing to change a date of service, only to have that not reach Damien, so he drove down from Massachusetts when I wasn’t home, to the fact that the shower door is still missing the magnetic strip to help keep the door closed (was told I’d hear in a few days and I have not heard 2 weeks later).<br>Review from Stephen B.]]></description>
<link>?review=2623838</link>
<pubDate>Thu, 09 Oct 2025 13:40:17 -0400</pubDate>
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<title>5-Star Review from Stephanie R. in Everett, MA - Oct 07, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; very efficient, on time<br>Review from Stephanie R.]]></description>
<link>?review=2497062</link>
<pubDate>Tue, 07 Oct 2025 16:58:15 -0400</pubDate>
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<title>1-Star Review from Greg O. in Kennebunk, ME - Oct 07, 2025</title>
<description><![CDATA[&#9733; Never finished the job. Kept promising to do it but they keep making excuses.  Even claiming rain. Its rained once in a month. No communication.  Not a company I would recommend.<br>Review from Greg O.]]></description>
<link>?review=2496748</link>
<pubDate>Tue, 07 Oct 2025 13:44:45 -0400</pubDate>
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<title>1-Star Review from Jeff M. in Oakdale, CT - Oct 06, 2025</title>
<description><![CDATA[&#9733; I showed it to people, and they loved it, but the price way too high.<br>Review from Jeff M.]]></description>
<link>?review=2496243</link>
<pubDate>Mon, 06 Oct 2025 17:15:50 -0400</pubDate>
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<title>5-Star Review in Lynn, MA - Oct 06, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; My wife and I ended up going with NEWPRO because of their presentation and explanation of how they were a bigger company. Sometimes smaller companies take on more jobs than they can handle, and those jobs take longer. NEWPRO told us they were a bigger company and they had all the resources available to make sure that we were taken care of and our job was done in a timely manner. There were a few issues that popped up with our job. They were true to their word and took care of things as problems arose.<br>]]></description>
<link>?review=2496209</link>
<pubDate>Mon, 06 Oct 2025 16:46:16 -0400</pubDate>
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<title>3-Star Review from Maryann P. in Nashua, NH - Sep 24, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733; For the price, I am not sure any more......<br>Review from Maryann P.]]></description>
<link>?review=2393441</link>
<pubDate>Wed, 24 Sep 2025 14:28:37 -0400</pubDate>
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<title>4-Star Review from Wilma S. in North Kingstown, RI - Sep 23, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; More follow up on completed project! Better communication between company and homeowner?<br>Review from Wilma S.]]></description>
<link>?review=2392384</link>
<pubDate>Tue, 23 Sep 2025 02:51:34 -0400</pubDate>
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<title>1-Star Review from Donald J. in Windham, NH - Sep 19, 2025</title>
<description><![CDATA[&#9733; I have tried to contact NewPro a few times and by different methods, as of now a week after I started no one has responded!!<br>Review from Donald J.]]></description>
<link>?review=2390403</link>
<pubDate>Fri, 19 Sep 2025 16:21:55 -0400</pubDate>
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<title>4-Star Review from Denise B. in Henniker, NH - Sep 18, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; I love the work they did, but there were definitely bumps in the road on all projects.<br>Review from Denise B.]]></description>
<link>?review=2389723</link>
<pubDate>Thu, 18 Sep 2025 16:39:26 -0400</pubDate>
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<title>5-Star Review from Peter G. in Warwick, RI - Sep 17, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; They did an excellent job.<br>Review from Peter G.]]></description>
<link>?review=2388966</link>
<pubDate>Wed, 17 Sep 2025 17:47:19 -0400</pubDate>
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<title>3-Star Review from Katia M. in West Yarmouth, MA - Sep 17, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733; There is a major pending situation regarding the job at my bedroom window work. I don't like how the interior of my bedroom window looks like. It has nothing to do with the amazing quality that the sales representative told me I would pay for and be receiving. It is TOTALLY deceiving that my living room window had all new trimmings installed contrary to my bedroom. I was NEVER called attention for such a fact. The job has an extremely low quality. Why haven't I been explained that just a small portion of the trimmings was being quoted? Besides, they added a small piece of would to cover an area from the old window and left it messy and other areas as well. I DID NOT BUY THAT CREPE JOB. Additionally, after agreeing and signing on one price, I was asked for more money. It is wrong. It wasn't my fault they did not know. Still, against my will, the payment was made. There were plenty of opportunity ti LMK that the interior trimming would be left undone and disgusting as it is. Newpro has been contacted on the matter for a few days now. I was told that someone would be reaching out to me and nothing. NOW: the remaining of the job looks GREAT. It definitely represents the high quality that I was told I would be getting. At least, so far, I cannot complain. I hope that as time goes on, there will not be a change on how it looks. Right now I am mad. My bedroom remains a mess with everything in need to be put back to its place and no response from the company. Very upset how the situation is being handled in a moment that I am dealing with medical issues.<br>Review from Katia M.]]></description>
<link>?review=2388547</link>
<pubDate>Wed, 17 Sep 2025 09:41:08 -0400</pubDate>
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<title>1-Star Review from Evelyn C. in Middletown, NY - Sep 16, 2025</title>
<description><![CDATA[&#9733; They were supposed to come back to do the work at my house, but it's been a month, and they have not returned to finish it, and I also I haven't heard from them.<br>Review from Evelyn C.]]></description>
<link>?review=2387931</link>
<pubDate>Tue, 16 Sep 2025 16:14:40 -0400</pubDate>
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<title>5-Star Review from Dave W. in Warwick, RI - Sep 15, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The crew that came to do the plumbing and the shower install were great<br>Review from Dave W.]]></description>
<link>?review=2387095</link>
<pubDate>Mon, 15 Sep 2025 17:52:56 -0400</pubDate>
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<title>3-Star Review in Melrose, MA - Sep 15, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733; It took longer than I expected.<br>]]></description>
<link>?review=2386927</link>
<pubDate>Mon, 15 Sep 2025 15:38:27 -0400</pubDate>
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<title>5-Star Review from Eric B. in Salem, NH - Sep 15, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Sales person Mike explained everything clearly and was patient while we made our decision. The installment team led by Alex was polite, professional and skilled at there work<br>Review from Eric B.]]></description>
<link>?review=2386727</link>
<pubDate>Mon, 15 Sep 2025 13:01:31 -0400</pubDate>
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<title>5-Star Review in Lowell, MA - Sep 14, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; customer service/ contractors /great service from start to finish.<br>]]></description>
<link>?review=2386485</link>
<pubDate>Sun, 14 Sep 2025 15:54:32 -0400</pubDate>
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<title>5-Star Review from Robert G. in Hanson, MA - Sep 12, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; From start of the project to completion everything went perfectly.  Outside experience.<br>Review from Robert G.]]></description>
<link>?review=2385683</link>
<pubDate>Fri, 12 Sep 2025 18:22:51 -0400</pubDate>
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<title>1-Star Review in Wellesley, MA - Sep 12, 2025</title>
<description><![CDATA[&#9733; I was pleased with the man who came and did the work. It was excellent job. The management of the job was not good. They did not call me for months, and I waited for an appointment. I finally got an email response saying they are on top of it and taking care of it, and I discovered they were not. The person who came to do the sale should have asked questions but he did not have the correct answers. I have someone else out to correct the problems. It has taken them awhile to correct the problems.<br>]]></description>
<link>?review=2385415</link>
<pubDate>Fri, 12 Sep 2025 13:55:45 -0400</pubDate>
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<title>5-Star Review from Joseph D. in Holland, MA - Sep 10, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; NEWPRO is very fast. It is tough because I do have some issues. There were a bunch of materials left here. The crew that did the work was very fast. They are great at what they do. It is tough because the work they do when they are actively doing it, the building of the doors, is especially good. The quality of the siding is very good. The materials are excellent. But, there was a pallet of stuff left on the side that I am still trying to figure out what to do with. The laborers were wonderful. The guys who did the actual work were wonderful.<br>Review from Joseph D.]]></description>
<link>?review=2384172</link>
<pubDate>Wed, 10 Sep 2025 17:54:46 -0400</pubDate>
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<title>4-Star Review in Schenectady, NY - Sep 10, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; They did rather well. I am missing a part that was not in the warehouse at the time of installation. It is a part that goes over the drain. They told me that once it hits the warehouse, it would be shipped out to me. I would like to know where the part is and would like to know when I will be getting it.<br>]]></description>
<link>?review=2383932</link>
<pubDate>Wed, 10 Sep 2025 15:19:53 -0400</pubDate>
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<title>5-Star Review from Jilda C. in Worcester, MA - Sep 09, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I’m pleased with the product and the low pressure demonstration during the initial home visit.<br>Review from Jilda C.]]></description>
<link>?review=2383248</link>
<pubDate>Tue, 09 Sep 2025 18:20:16 -0400</pubDate>
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<title>5-Star Review from Charles A. in Jaffrey, NH - Sep 09, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; NEWPRO is professional. They did the job very quickly and cleaned up very well. The job they do is very neat and professional.<br>Review from Charles A.]]></description>
<link>?review=2382923</link>
<pubDate>Tue, 09 Sep 2025 16:56:51 -0400</pubDate>
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<title>4-Star Review from Roger G. in Waterbury, CT - Sep 09, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; I have concerns about the texture floor in the shower stall, I was told that it was good. I found out the hard way that it is slippery as ice when wet and worse with soap.<br>Review from Roger G.]]></description>
<link>?review=2382910</link>
<pubDate>Tue, 09 Sep 2025 16:47:51 -0400</pubDate>
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<title>5-Star Review from Paul H. in Norwood, MA - Sep 09, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The people we came in contact wioth were above and beyond exceptional<br>Review from Paul H.]]></description>
<link>?review=2382905</link>
<pubDate>Tue, 09 Sep 2025 16:45:42 -0400</pubDate>
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<title>2-Star Review from Liza G. in Middleton, MA - Sep 06, 2025</title>
<description><![CDATA[&#9733;&#9733; The process of ordering was great and the sales rep was good and as far as I can tell the roof I stall was good quality there are a few spots with the siding I question and definitely wasn't happy that they knocked out the power to my garage and didn't tell me so I couldn't open my garage. There was no communication during the days leading up to install and when I tried to contact someone if I got a response it took a while. The day of install no one showed up and when I called after them being 45min late I was told they changed the install due to weather. Well that would be nice to now as I am waiting at home for them to arrive. Then when I tried to find out about the partial siding Install it was like pulling teeth to get answers. I had no set number or person to contact about any parts of my project. The one email I had for Brad (a higher up) must have gotten tired of my emails and the last one he sent me was very rude. I had used new pro about 11 years ago for a few windows and was disappointed then. I was hoping for an improvement after so many years but nope.<br>Review from Liza G.]]></description>
<link>?review=2381012</link>
<pubDate>Sat, 06 Sep 2025 13:29:08 -0400</pubDate>
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<title>3-Star Review from Edith A. in Marblehead, MA - Sep 04, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733; Small jobs are good.  A large job of $90600 +, not so much. Although I have paid my bill in full I WILL NEVER sign off on the siding faux stone potion.  After NewPro team said thd job was complete, I contacted them numerous times with problems.  Suspect work.<br>Review from Edith A.]]></description>
<link>?review=2325477</link>
<pubDate>Thu, 04 Sep 2025 17:52:33 -0400</pubDate>
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<title>5-Star Review from Lisa R. in Mashpee, MA - Sep 01, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Everybody from Josiah, the Design Consultant, to the Installation team were knowledgeable, helpful, friendly, and answered all of my questions.  On the day(s) of installation the team arrived within the time I was given.  They introduced themselves to me, explained the process, got straight to work, answered questions I had, and calmed my nerves.  They cleaned up as they went and made sure to cleaned up at the end too.<br>Review from Lisa R.]]></description>
<link>?review=2323076</link>
<pubDate>Mon, 01 Sep 2025 15:59:11 -0400</pubDate>
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<title>3-Star Review from Greg O. in Kennebunk, ME - Sep 01, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733; Job still not done. I don’t have a date. Such a small amount to finish but come on. You are losing the back half of my house and another job around the corner from me.<br>Review from Greg O.]]></description>
<link>?review=2322883</link>
<pubDate>Mon, 01 Sep 2025 00:24:23 -0400</pubDate>
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<title>5-Star Review in Manchester, CT - Aug 29, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The Newpro team was professional, timely, efficient, and clean with their work. They were flexible to work with our short schedule when we needed the work done.<br>]]></description>
<link>?review=2321969</link>
<pubDate>Fri, 29 Aug 2025 23:58:02 -0400</pubDate>
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<title>4-Star Review in Waterbury, CT - Aug 28, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; I’m dealing with an issue around the bay window. The stain on the windowsill and the area in front of it didn’t take well. There was a lot of dew left behind, and I couldn’t get it off, so now the stain did not take well on the wood. That’s one thing I’m disappointed in, but I’m making it work somehow.<br>]]></description>
<link>?review=2320328</link>
<pubDate>Thu, 28 Aug 2025 00:16:17 -0400</pubDate>
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<title>5-Star Review in Provincetown, MA - Aug 26, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Professional and extremely knowledgeable<br>]]></description>
<link>?review=2318969</link>
<pubDate>Tue, 26 Aug 2025 14:51:48 -0400</pubDate>
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<title>4-Star Review in Northfield, MA - Aug 25, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; We are happy with the new windows installed by NEWPRO!<br>]]></description>
<link>?review=2318579</link>
<pubDate>Mon, 25 Aug 2025 23:17:58 -0400</pubDate>
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<title>1-Star Review from Mike Z. in Terryville, CT - Aug 25, 2025</title>
<description><![CDATA[&#9733; First, we had to wait 8 weeks forban appointment. They called the week before time scheduled, we were on vacation but needed the new shower stall for my paralyzed mother, so my husband cut his vaca short so he could be there. If someone had scheduled it in advance, we could have worked around the scheduled date. Installation was good except, we have no water pressure. Not enough water comes out of shower head and only a trickle for rainshower head. Barely able to rinse soap off with this low pressure. It takes alot more time to rinse shampoo off AND without the right pressure, soap stays on the floor leaving it slippery which I was told the floor was slip resistant. I asked due to my mother not able to walk. We have called and called and 3 people came out and did not fix the issue. We have one shower in the house. We cannot shower appropriately. The cost of the new shower stall is VERY high. More than we could have afforded but we need the new shower stall for my mothers care and were told NewPro was a reliable company by salesman.We believed our sakesman who reassured us your company is very reputable and holds high standards. We have not seen this. We now are making payments for something we are NOT happy with! VERY disappointed in how your company has handled our installation and the issues we have had to deal with. We had someone visit who loved the shower , was going to order one after seeing ours but we told them our issues....they didnt feel we were being taken care of well. This is now over a month since installation, almost two months and nothing is fixed and we never hear from anyone. We keep calling and calling.  There is no rush or care to help us! It is EXTREMELY disappointing!What a disappointment!!!!<br>Review from Mike Z.]]></description>
<link>?review=2317933</link>
<pubDate>Mon, 25 Aug 2025 14:18:16 -0400</pubDate>
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<title>4-Star Review from Anne K. in Terryville, CT - Aug 25, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Walk in shower
Installation should check water pressure with owner before leaving job<br>Review from Anne K.]]></description>
<link>?review=2317855</link>
<pubDate>Mon, 25 Aug 2025 13:20:44 -0400</pubDate>
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<title>5-Star Review from Susan in Ayer, MA - Aug 24, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I highly recommend new pro for roofing or windows. Their job was excellent clean up with a little slow. But nevertheless overall excellent work.<br>Review from Susan]]></description>
<link>?review=2317465</link>
<pubDate>Sun, 24 Aug 2025 13:37:04 -0400</pubDate>
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<title>5-Star Review from Sandra W. in Gloucester, MA - Aug 21, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Efficient workman. 8th guy<br>Review from Sandra W.]]></description>
<link>?review=2316134</link>
<pubDate>Thu, 21 Aug 2025 20:14:31 -0400</pubDate>
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<title>3-Star Review in Salem, MA - Aug 21, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733; Poor communication regarding the project.<br>]]></description>
<link>?review=2316074</link>
<pubDate>Thu, 21 Aug 2025 16:49:49 -0400</pubDate>
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<title>5-Star Review from Don C. in Windham, NH - Aug 20, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I liked that they stuck to the schedule that was presented at the time of sale.  I was not a fan of the somewhat high pressure pricing model, meaning if you sign now the cost is X, if you want to wait to decide then it would be X plus a significant amount.<br>Review from Don C.]]></description>
<link>?review=2315589</link>
<pubDate>Wed, 20 Aug 2025 16:57:02 -0400</pubDate>
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<title>4-Star Review from Diane B. in Fairfield, CT - Aug 20, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Cost!<br>Review from Diane B.]]></description>
<link>?review=2315243</link>
<pubDate>Wed, 20 Aug 2025 12:40:50 -0400</pubDate>
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<title>4-Star Review in Webster, MA - Aug 18, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; I am very pleased with the updated look of my bathroom.  But, as a follow up to No. 4 perhaps sending a plumber to view and assess what the designer proposes and to determine if it is feasible and workable would be an improvement.<br>]]></description>
<link>?review=2313448</link>
<pubDate>Mon, 18 Aug 2025 03:54:08 -0400</pubDate>
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<title>5-Star Review from Judith G. in Brewster, MA - Aug 13, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; If I had a friend in need of a home repair, I would actively recruit her to pursue Newpro
to bid on the project.  Newpro met and exceeded my expectations on every point.  Their standards are very high.<br>Review from Judith G.]]></description>
<link>?review=2310752</link>
<pubDate>Wed, 13 Aug 2025 17:05:17 -0400</pubDate>
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<title>5-Star Review in Bolton, CT - Aug 13, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The windows are working wonderfully for me.<br>]]></description>
<link>?review=2310648</link>
<pubDate>Wed, 13 Aug 2025 16:19:21 -0400</pubDate>
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<title>5-Star Review from Linda C. in Danvers, MA - Aug 13, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Their workers were very polite and kind. 
They worked very hard and did an amazing job. If they had a question they came to me to ask. Very respectable workers.<br>Review from Linda C.]]></description>
<link>?review=2310423</link>
<pubDate>Wed, 13 Aug 2025 13:39:25 -0400</pubDate>
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<title>5-Star Review from Elena P. in Hyde Park, MA - Aug 12, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Great job!<br>Review from Elena P.]]></description>
<link>?review=2309812</link>
<pubDate>Tue, 12 Aug 2025 17:04:25 -0400</pubDate>
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<title>5-Star Review from John S. in Hamden, CT - Aug 12, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The windows were installed relatively quickly and efficiently. The new window over the kitchen sink is great and seems to let more light than before!<br>Review from John S.]]></description>
<link>?review=2309470</link>
<pubDate>Tue, 12 Aug 2025 12:57:03 -0400</pubDate>
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<title>5-Star Review from Bayard P. in Waltham, MA - Aug 12, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I think the product is good, I like that the company is local, and you had a perfect match for my wood framed windows in the dining room. That was a product that no other company offered.<br>Review from Bayard P.]]></description>
<link>?review=2309396</link>
<pubDate>Tue, 12 Aug 2025 02:21:44 -0400</pubDate>
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<title>5-Star Review in Auburn, MA - Aug 11, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The man that did the work in my bathroom was the best worker I have seen, and I have been in my home for 50 years.<br>]]></description>
<link>?review=2308865</link>
<pubDate>Mon, 11 Aug 2025 16:31:20 -0400</pubDate>
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<title>5-Star Review from Judith N. in Waterbury, CT - Aug 11, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Steve, the sales person, was very nice, and provided no high pressure. I had gone through that with another company. Steve was more like a friend by the time we got through ordering the new slider.<br>Review from Judith N.]]></description>
<link>?review=2308787</link>
<pubDate>Mon, 11 Aug 2025 15:59:51 -0400</pubDate>
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<item>
<title>5-Star Review from Rosemarie R. in Marstons Mills, MA - Aug 11, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; They came when they promised and did the work satisfactorily. They finished on time.<br>Review from Rosemarie R.]]></description>
<link>?review=2308779</link>
<pubDate>Mon, 11 Aug 2025 15:49:29 -0400</pubDate>
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<title>5-Star Review from Katrina J. in New Haven, CT - Aug 07, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I was impressed with the time the representative took to explain the product and installation process. Knowledgeable and professional.<br>Review from Katrina J.]]></description>
<link>?review=2306625</link>
<pubDate>Thu, 07 Aug 2025 19:34:59 -0400</pubDate>
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<title>5-Star Review from Mary M. in NASHUA, NH - Aug 07, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I was satisfied with both of their services.<br>Review from Mary M.]]></description>
<link>?review=2306587</link>
<pubDate>Thu, 07 Aug 2025 18:55:28 -0400</pubDate>
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<title>5-Star Review from Bertha M. in Pembroke, NH - Aug 07, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The workers came on time, were very friendly and courteous.  Shower was on second floor and they covered my stairs with a cloth to keep dirt off.  Kept working until they were finished.  Very nice work, thank you.<br>Review from Bertha M.]]></description>
<link>?review=2306090</link>
<pubDate>Thu, 07 Aug 2025 13:09:00 -0400</pubDate>
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<title>1-Star Review from Frank E. in Barryville, NY - Aug 07, 2025</title>
<description><![CDATA[&#9733; Shower head 🚿 🗣️ 

.<br>Review from Frank E.]]></description>
<link>?review=2306085</link>
<pubDate>Thu, 07 Aug 2025 12:41:23 -0400</pubDate>
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<title>5-Star Review from William Q. in Dedham, MA - Aug 06, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Very professional<br>Review from William Q.]]></description>
<link>?review=2305575</link>
<pubDate>Wed, 06 Aug 2025 16:50:29 -0400</pubDate>
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<title>4-Star Review in Enfield, CT - Aug 06, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Price.<br>]]></description>
<link>?review=2305540</link>
<pubDate>Wed, 06 Aug 2025 16:28:04 -0400</pubDate>
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<title>5-Star Review from Pasquale T. in Framingham, MA - Aug 06, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I waited patiently for the work to be done and it worked out good, but still delayed.<br>Review from Pasquale T.]]></description>
<link>?review=2305425</link>
<pubDate>Wed, 06 Aug 2025 15:10:58 -0400</pubDate>
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<title>5-Star Review from Gretchen H. in Andover, NH - Aug 05, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Felix and Nelson were both amazing and delivered what was promised.<br>Review from Gretchen H.]]></description>
<link>?review=2304461</link>
<pubDate>Tue, 05 Aug 2025 14:03:06 -0400</pubDate>
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<title>5-Star Review in Nashua, NH - Aug 04, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; NEWPRO did a great job!<br>]]></description>
<link>?review=2304116</link>
<pubDate>Mon, 04 Aug 2025 21:02:41 -0400</pubDate>
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<title>5-Star Review from Frank P. in Roslindale, MA - Aug 04, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; From the very start when your rep Chuck McStay came over and you were the last of 4 different companies I had give a pitch and it wasn't necessarily about the money because everyone was in the same ballpark but it was the fact Chuck brought over samples of the hardware and the tile and the floor and he was incredibly personable. Not to mention he told me I could call him with any issues which I did and he explained exactly what the issue was that had zero to do with newpro but was an issue with the property mgr of my condo..<br>Review from Frank P.]]></description>
<link>?review=2304093</link>
<pubDate>Mon, 04 Aug 2025 20:46:11 -0400</pubDate>
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<title>4-Star Review from Ross R. in Derry, NH - Aug 03, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; You have written my name as Ross "R".  The middle initial is "E".   The work done was good.<br>Review from Ross R.]]></description>
<link>?review=2303089</link>
<pubDate>Sun, 03 Aug 2025 02:42:49 -0400</pubDate>
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<title>2-Star Review from Aurea V. in Webster, MA - Aug 01, 2025</title>
<description><![CDATA[&#9733;&#9733; It was expensive.<br>Review from Aurea V.]]></description>
<link>?review=2302207</link>
<pubDate>Fri, 01 Aug 2025 15:55:41 -0400</pubDate>
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<title>5-Star Review from Paula in Fall River, MA - Aug 01, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; NEWPRO is very professional and does excellent work.<br>Review from Paula]]></description>
<link>?review=2302173</link>
<pubDate>Fri, 01 Aug 2025 15:03:26 -0400</pubDate>
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<title>1-Star Review from Katrina B. in Granby, MA - Aug 01, 2025</title>
<description><![CDATA[&#9733; If I could go negative, I would. NEWPRO is the worst company I have ever had to deal with.<br>Review from Katrina B.]]></description>
<link>?review=2302164</link>
<pubDate>Fri, 01 Aug 2025 14:50:56 -0400</pubDate>
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<item>
<title>4-Star Review from Linda S. in Pepperell, MA - Jul 31, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; The quality of the materials, installation simple and in 1 day.<br>Review from Linda S.]]></description>
<link>?review=2301406</link>
<pubDate>Thu, 31 Jul 2025 15:39:26 -0400</pubDate>
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<item>
<title>4-Star Review from Katia M. in West Yarmouth, MA - Jul 31, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; I definitely would.<br>Review from Katia M.]]></description>
<link>?review=2301095</link>
<pubDate>Thu, 31 Jul 2025 03:11:27 -0400</pubDate>
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<item>
<title>4-Star Review in Woodbourne, NY - Jul 30, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; It was a very high price !!!!!!!!<br>]]></description>
<link>?review=2300985</link>
<pubDate>Wed, 30 Jul 2025 22:21:23 -0400</pubDate>
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<item>
<title>2-Star Review from Susan M. in Marion, MA - Jul 30, 2025</title>
<description><![CDATA[&#9733;&#9733; The worker was terrific. However, the product is not the quality I would have expected for
such a high price (well above other options).  Also, a curtain and plastic liner do not prevent
water from getting on the floor.<br>Review from Susan M.]]></description>
<link>?review=2300511</link>
<pubDate>Wed, 30 Jul 2025 14:46:09 -0400</pubDate>
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<title>4-Star Review from Steve W. in Wallingford, CT - Jul 29, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Cost high<br>Review from Steve W.]]></description>
<link>?review=2299853</link>
<pubDate>Tue, 29 Jul 2025 17:27:24 -0400</pubDate>
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<item>
<title>4-Star Review from Berge A. in Arlington, MA - Jul 24, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Please make it easier to contact the sales representative, design consultant and installer during and after the project to ensure satisfaction.<br>Review from Berge A.]]></description>
<link>?review=2296369</link>
<pubDate>Thu, 24 Jul 2025 14:18:35 -0400</pubDate>
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<item>
<title>2-Star Review from Vivian in Manchester, NH - Jul 23, 2025</title>
<description><![CDATA[&#9733;&#9733; Noone has come out to inspect the final job. Its paid in full<br>Review from Vivian]]></description>
<link>?review=2295875</link>
<pubDate>Wed, 23 Jul 2025 18:13:33 -0400</pubDate>
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<title>4-Star Review from Jeff W. in Worcester, MA - Jul 22, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Great product, installers are extremely knowledgeable, skilled, and friendly!<br>Review from Jeff W.]]></description>
<link>?review=2295108</link>
<pubDate>Tue, 22 Jul 2025 22:00:59 -0400</pubDate>
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<title>4-Star Review from Helen G. in South Hadley, MA - Jul 22, 2025</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Good experience.  Very good people.  Good work, very good customer service.<br>Review from Helen G.]]></description>
<link>?review=2294384</link>
<pubDate>Tue, 22 Jul 2025 12:13:47 -0400</pubDate>
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</rss>