Member Report:
52 Responses
Response Rate:
67.5%
Dates:
05/10/2006 - 02/15/2010

In this report, Mueller Homes has published all ratings for the following selected questions that were provided by customers surveyed since May 2006. Since then, 52 out of 77 customers responded to a GuildQuality satisfaction survey, with the most recent response in February 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 100%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Concern For Needs
  • 100%
    Condition of Home
  • 100%
    Construction Quality
  • 100%
    Employees & Subcontractors
  • 100%
    Homeowner's Orientation
  • 100%
    Original Design
  • 100%
    Expertise
  • 95.0%
    Schedule

Customer comments selected by the member for inclusion in this report

  • From the beginning stages with Tony throughtout the building process with Rusty, Matt, and Dave, everyone was and has continued to be a pleasure to work with. I would definitely build another Mueller home. - Nov 14, 2008 in SYKESVILLE, MD

    Recognize Excellence
  • Carson was great to work with always had a list in his hand and working hard to complete. Tim was very helpful and very knoledable about the project and building process. Over all a great experiance and would definatly use Mueller again. - Apr 22, 2008 in Catonsville, MD

    Very pleased with home and the builder, Mueller Homes was nothing but spectacular! Great experience! Would highly recommend! Carson was a Super Superintendent! - Apr 21, 2008 in LAUREL, MD

    Tony was excellent to work with, and we have been pleased with him and Mueller Homes. - Dec 28, 2006 in SYKESVILLE, MD

    Tom Ryer was straighforward, hardworking, and fantastic; he really helped us out and looked out for us. Mueller homes was excellent. - Jul 26, 2006 in Owings Mills, MD

    We are very pleased with our home. We would higly recommend Mueller Homes. - May 20, 2006 in Ellicott City, MD

    We loved working with them, they are a great company and we would work with them again. - May 11, 2006 in Forest Hill, MD

    If I had the opportunity to use them again, I definitely would. - May 11, 2006 in Laurel, MD

    After we fired our first builder, we know how bad builders can be. Paul restored our faith in builders, all builders can take lessons from him. Our biggest problem with the building of our house is that when it was finished, we no longer had Paul's daily reports. We miss that. As for the punch list, we had a hard time comming up with one, Mueller Homes found most problems before we could. Thanks for the oppertunity to tell you this, Garry Posin - May 10, 2006 in Rockville, MD

    Additional Comment
  • This process has been just much simpler than we thought it would be, it's been great. - Jul 12, 2007 in SYKESVILLE, MD

    Customer Suggestion