Member Report:
194 Responses
Response Rate:
78.2%
Dates:
09/20/2007 - 07/21/2010

In this report, McClurg Remodeling & Construction has published all ratings for the following selected questions that were provided by customers surveyed since September 2007. Since then, 194 out of 248 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 99.5%
    Recommend Member

Customer comments selected by the member for inclusion in this report

  • They are fantastic to work with. I will be using them exclusively from here on out. They impressed me considerably. I have nothing but positive things to say about McClurg - Dec 21, 2009 in Fayetteville, NY

    I was very happy with whole process. They did an excellent job. - Dec 18, 2009 in Syracuse, NY

    This is the fourth time we have used them. They are very organized, and whatever they say they will do, they do. - Dec 01, 2009 in Syracuse, NY

    We have been very happy with their work and we will continue to use them in the future. They are flexible, creative, and professional. Everybody was a pleasure to work with. - Nov 09, 2009 in Syracuse, NY

    We have dealt with McClurg for 10 years and have always been impressed with quality of their work and friendliness of their staff. - Jul 01, 2009 in Bridgeport, NY

    We always find everyone at McClurg to be so helpful and trustworthy. We've enjoyed our relationship with them very much. - Apr 30, 2009 in Syracuse, NY

    They were a pleasure to have in the house and they did a great job of keeping us informed. It was a really great experience. - Mar 11, 2009 in Manlius, NY

    They couldn't of done a better job. This is our first time remodeling this house and we're very satisfied. - Mar 10, 2009 in Cicero, NY

    They were great! - Dec 27, 2007 in Skaneateles, NY

    They do everything with integrity and great customer service. - Dec 19, 2007 in Manlius, NY

    I really love them. We've been using them for years. - Dec 15, 2007 in Syracuse, NY

    McClurg has done an exceptional job. I would not hesitate to use them again for any construction/remodeling. - Dec 11, 2007 in Fulton, NY

    I just really appreciated the great quality of their workmanship. - Nov 28, 2007 in Skaneateles, NY

    They were great to work with and Cathy Petroki was great with her ideas of how to do a kitchen and everything worked out great. - Oct 02, 2007 in Manlius, NY

    They do such a good job that the survey doesn't give much room to suggest how they could improve. It was such a wonderful experience with McClurg that I just don't have any suggestions for how they can improve. I'd appreciate you telling them that. - Sep 24, 2007 in Marcellus, NY

    Because we have had such great experience with McClurg and their subcontractors, and since everything has been absolutely outstanding, I wouldn't even think of going with anyone else. In all respects they are outstanding. McClurg is so good we hired them to manage a project for us where McClurg suggested that we use Home Depot when we would get a better deal for a particular installation, that's how honest they are. Their subcontractors even credit us for unused supplies, they are very honest. We have had them complete three jobs for us, each one done so very well. Their subcontractors are superb, I just cannot say enough good things about McClurg and all their people. Can you tell we are very happy with them? Well, we certainly are. - Sep 24, 2007 in Tully, NY

    Additional Comment
  • 10 years ago we bulit a brand new home in connecticut and had a fantastic experience with our builder. mcclurg surpassed that. - Aug 28, 2009 in Sodus Point, NY

    Overall Experience
  • Jeff Loefstedt (Lead Carpenter), Andy a/k/a Andrew a/k/a Drew, and Matt (Assistant Carpenters) are highly skilled carpenters and wonderful people! Their attention to detail, creative problem solving and perfectionist ways are truly unique in the construction industry. Mark Waite (our project consultant) is very knowledgeable and responsive. Mark communicates effectively about construction details and processes. Also, his recommendations are excellent. - May 20, 2008 in Jamesville, NY

    Recognize Excellence
  • I have used them before and they are a little expensive, but they use very high quality materials. There quality of work and products are worth the price that you pay! - Dec 06, 2007 in Syracuse, NY

    No, they have fulfilled all of our needs. We've had them do about four different projects now and they have all come out so well. - Nov 09, 2007 in Fayetteville, NY

    Customer Suggestion