We were impressed with Cameron. The masonry crew did a very good job. They worked steadily, they were pretty thorough, and they cleaned up afterward. I was impressed by their work.
Member Profile
Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida. Read more
Our Mission:
Majors Home Improvement is committed to providing unsurpassed customer service with the absolute best home improvement value, employing happy and knowledgeable people, and observing state and municipal building code regulations as well as upholding the highest ethical standards in the industry.
OUR CUSTOMER is the most important person in our business. OUR CUSTOMER is not dependent upon us; we are dependent upon them. OUR CUSTOMER is not an interruption of our work; they are the purpose of it. OUR CUSTOMER is not an outsider; they are part of our business. OUR CUSTOMER is not a cold statistic. OUR CUSTOMER has wants; it is our job to fulfill those wants. OUR CUSTOMER is deserving of the most courteous and attentive treatment we can provide. OUR CUSTOMER is the lifeblood of our business; without them we have no business.
Guildmaster Award Winner
2011 Guildmaster With Distinction
Affiliations
GuildQuality
EnergyStar
Better Business Bureau
Good Housekeeping Seal of Approval
National Fenestration Rating Council
EPA Lead-Safe Certified Firm
Customer Feedback Summary
Recent Reviews & Published Comments
We went to a home show, and there were two or three other companies. We interviewed three of them and we chose Majors.
I think Chuck the salesman and the installers all did a fine job. The lead one in particular
They are professionals with they way they handle themselves on the job and they way things were done, if I had a question, they answered it.
Cameron Hunter and the installation crew.
Excellent salesman - no pressure, very informative. Quality of work, professionalism of the work crew.
I'm very pleased with their work and their people.
The installation crew was wonderful.
I really liked their staff. They were very respectful and very clean. They kept the site safe for my four children. They still finished up early.
The two guys that came, both of them were very polite and very meticulous in doing their job and doing it well.
Majors Home Improvement is a great company to work with. They did a great job and for a fraction of the price of their competitors. They arrived when they said they would and they finished the project as promised.
They were very timely and punctual throughout the entire process, from sales estimate to completion of the project.
The guys that came out to do the work. They were marvelous. They had to move some heavy furniture (to get to the windows) and they never complained. We are very satisfied.
All of it. We're very satisfied with everything they've done.
They all did great.
They did what they said and they were on time.
They all did a great job.
The installation and the quality of the work.
The workmanship by all crew members was very professional. I especially was impressed by their cleanup.
I contacted Majors Home Improvement and they came out. I showed them what I wanted and they had the product for me. Although the price was higher than expected, everything else was just fine.
The installation crew was very professional, quick, and knew what they were doing. The salesman was very helpful and knowledgeable.
The quality and the installation was very professional.
Majors Home Improvement were very informative and very professional. I had a very good experience with them. The price was great. I would highly, highly recommend them. I'm thrilled to death with the windows.
I would recommend them for anything. They were prompt and informative. They answered any of my questions, and in layman's terms so that I could understand. They were just great.
I'd love to have them back cleaning my house every day. They're the best company.
They did exactly what they were going to do, they were very courteous and followed through with everything. They were very clean and we would have them back.
They were prompt, efficient, and I got beautiful new windows.
I was satisfied the quality and the installation.
I am satisfied customer and appreciate their knowledge of products. I love that they were able to recommend what would work best in my home and cause the least amount of problems.
I have nothing but praise for Majors Home Improvement. Everything that they have done has been satisfactory.
Guildmember since 2010
As a GuildQuality Guildmember, Majors Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Majors Home Improvement in Pensacola, FL; Milton, FL; Navarre, FL; Gulf Breeze, FL; Pace, FL; Fort Walton Beach, FL; Crestview, FL; Cantonment, FL; Shalimar, FL; Niceville, FL; and 28 other cities in Florida and Alabama.
In this report, Majors Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 406 out of 512 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Recent Activity
Majors Home Improvement received feedback from a customer in Pensacola, FL.
Majors Home Improvement received feedback from a customer in Jay, FL.
Via Twitter: Comment from a customer in Crestview, FL: "We went to a home show, and there were two or three other companies. We... http://t.co/oMW898En
Via Twitter: Comment from a customer in Crestview, FL: "We were impressed with Cameron. The masonry crew did a very good job.... http://t.co/XM2OYzoJ
Majors Home Improvement received feedback from 2 customers.
2012 Guildmaster Application
Majors Home Improvement is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Majors Home Improvement must survey all
of their customers.
If you are a recent customer of Majors Home Improvement and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Majors Home Improvement's application.
