The installation went very well. I am pleased. They brought two truck ans put eleven windows in five and half hours. They were very professional.
Member Profile
Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida. Read more
Our Mission:
Majors Home Improvement is committed to providing unsurpassed customer service with the absolute best home improvement value, employing happy and knowledgeable people, and observing state and municipal building code regulations as well as upholding the highest ethical standards in the industry.
OUR CUSTOMER is the most important person in our business. OUR CUSTOMER is not dependent upon us; we are dependent upon them. OUR CUSTOMER is not an interruption of our work; they are the purpose of it. OUR CUSTOMER is not an outsider; they are part of our business. OUR CUSTOMER is not a cold statistic. OUR CUSTOMER has wants; it is our job to fulfill those wants. OUR CUSTOMER is deserving of the most courteous and attentive treatment we can provide. OUR CUSTOMER is the lifeblood of our business; without them we have no business.
Guildmaster Award Winner
2011 Guildmaster With Distinction
2012 Guildmaster With Distinction
Affiliations
GuildQuality
ENERGY STAR
Better Business Bureau
Good Housekeeping Seal of Approval
National Fenestration Rating Council
EPA Lead-Safe Certified Firm
Customer Feedback Summary
Recent Reviews & Published Comments
I am extremely happy with the way they did the installation and the after service. The inspection was flawless. They are a good company. They did an outstanding job. They went above and beyond. I am extremely happy with Majors Home Improvement.
Major's Home Improvement is professional in every way. They installed 21 windows in our two story home in one day. They arrived on time. Did not leave for lunch. We will do business with them again.
We are very happy with the service we received with Majors Home Improvement. They have done a lot of work for us in the past, and we are very pleased.
I give a hats off to the crew that was here because I think they bent over backwards to do a good job.
When the guys came out and installed things they did a really nice clean and decent job.
I was in the home repair business for a number of years, and wish I was as organized and professional as they were.
They have a professional quality of service at a fair price.
All of it was great! Everything they have done has really made a difference in the home.
The entire process was good. They were very informative. Everyone made sure that we got exactly what we wanted.
I was very pleased with everything. I would rate everything the highest ratings. I have used them already twice. I would recommend their company to a friend. They did a great job.
Majors Home Improvement gave great, quality service in a timely manner. They were knowledgeable and professional. They proved this in their installation. I would, with no hesitation, recommend them to anybody.
I was satisfied with their promptness, courtesy, knowledge, and skill.
I think that Majors Home Improvement did a spectacular job overall. They have seamless quality between their sales team, construction crew and office staff. They did an great job with my project.
Working with Majors Home Improvement was just and outstanding experience. They provided a quality installation with a wonderful product and overall we could not be any more happy with the outcome of this project. We will highly recommend to others!
We love our windows and enjoyed the experience of working with Majors. We would recommend the product and the workers. A professional and ethical company from our experience. Read the contract and ask any and all questions you may have.
I was well satisfied with the salesmanship. I got along great with the installers. Forest and the other installer did a good job. I am very satisfied.Thank you for a job well done.
Majors Home Improvemtn made our project a very pleasant and painless experience. They had knowledgable people for all areas of the process. We would not hesitate to recommend or use them again for future projects.
The whole experience was very satisfactory. They did exactly what they said they would and in the time they said.
The office staff was always very helpful.
The installation crew is extremely knowledgeable and nice. They clean up well. They did a great job.
Did a final walk through and looked at every window and door
Very professional , courteous , cleaned up after work
We were impressed with Cameron. The masonry crew did a very good job. They worked steadily, they were pretty thorough, and they cleaned up afterward. I was impressed by their work.
We went to a home show, and there were two or three other companies. We interviewed three of them and we chose Majors.
I think Chuck the salesman and the installers all did a fine job. The lead one in particular
They are professionals with they way they handle themselves on the job and they way things were done, if I had a question, they answered it.
Cameron Hunter and the installation crew.
Excellent salesman - no pressure, very informative. Quality of work, professionalism of the work crew.
I'm very pleased with their work and their people.
Guildmember since 2010
As a GuildQuality Guildmember, Majors Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Majors Home Improvement in Pensacola, FL; Milton, FL; Gulf Breeze, FL; Navarre, FL; Pace, FL; Fort Walton Beach, FL; Cantonment, FL; Crestview, FL; Shalimar, FL; Niceville, FL; and 31 other cities in Florida and Alabama.
In this report, Majors Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 441 out of 556 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.
Recent Activity
Majors Home Improvement received feedback from a customer in Niceville, FL.
Majors Home Improvement received feedback from a customer in Molino, FL.
Majors Home Improvement received feedback from a customer in Pensacola, FL.
Majors Home Improvement received feedback from a customer in Pace, FL.
Majors Home Improvement received feedback from 2 customers.
2012 Guildmaster Application
Majors Home Improvement is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Majors Home Improvement must survey all
of their customers.
The review period for this member is closed.
