Majors Home Improvement
Majors Home Improvement
www.majorshomeimprovement.com
6433 Old U.S. 90
Milton, FL 32570
(850) 983-2899
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Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida. Read more

Our Mission:

Majors Home Improvement is committed to providing unsurpassed customer service with the absolute best home improvement value, employing happy and knowledgeable people, and observing state and municipal building code regulations as well as upholding the highest ethical standards in the industry.

OUR CUSTOMER is the most important person in our business. OUR CUSTOMER is not dependent upon us; we are dependent upon them. OUR CUSTOMER is not an interruption of our work; they are the purpose of it. OUR CUSTOMER is not an outsider; they are part of our business. OUR CUSTOMER is not a cold statistic. OUR CUSTOMER has wants; it is our job to fulfill those wants. OUR CUSTOMER is deserving of the most courteous and attentive treatment we can provide. OUR CUSTOMER is the lifeblood of our business; without them we have no business.

Guildmaster Award Winner 2011 Guildmaster With Distinction

Affiliations GuildQuality
EnergyStar
Better Business Bureau
Good Housekeeping Seal of Approval
National Fenestration Rating Council
EPA Lead-Safe Certified Firm

Likely to Recommend
99%
Construction Quality
99%
Problem Resolution
97%
Professional & Organized
94%
Punchlist
97%
Schedule
97%
Value
94%
Communication
98%
Average (35 reviews)
Rating Details
Close
5 Star
(34)
4 Star
(0)
3 Star
(1)
2 Star
(0)
1 Star
(0)
Comment Recognize Excellence Crestview, FL Jan 27, 2012

We were impressed with Cameron. The masonry crew did a very good job. They worked steadily, they were pretty thorough, and they cleaned up afterward. I was impressed by their work.

Comment Lead Source Crestview, FL Jan 27, 2012

We went to a home show, and there were two or three other companies. We interviewed three of them and we chose Majors.

Comment Recognize Excellence Crestview, FL Jan 06, 2012

I think Chuck the salesman and the installers all did a fine job. The lead one in particular

Comment Area Of Satisfaction Pensacola, FL Jan 04, 2012

They are professionals with they way they handle themselves on the job and they way things were done, if I had a question, they answered it.

Comment Area Of Satisfaction Pensacola, FL Jan 03, 2012

Excellent salesman - no pressure, very informative. Quality of work, professionalism of the work crew.

Comment Area Of Satisfaction Milton, FL Jan 03, 2012

I really liked their staff. They were very respectful and very clean. They kept the site safe for my four children. They still finished up early.

Comment Recognize Excellence Crestview, FL Jan 03, 2012

The two guys that came, both of them were very polite and very meticulous in doing their job and doing it well.

Wayne R. Destin, FL Review Jan 03, 2012 5 star rating
Majors Home Improvement

Majors Home Improvement is a great company to work with. They did a great job and for a fraction of the price of their competitors. They arrived when they said they would and they finished the project as promised.

Comment Area Of Satisfaction Destin, FL Jan 03, 2012

They were very timely and punctual throughout the entire process, from sales estimate to completion of the project.

Comment Recognize Excellence Pensacola, FL Dec 30, 2011

The guys that came out to do the work. They were marvelous. They had to move some heavy furniture (to get to the windows) and they never complained. We are very satisfied.

Comment Area Of Satisfaction Crestview, FL Dec 30, 2011

The workmanship by all crew members was very professional. I especially was impressed by their cleanup.

Tom K. Gulf Breeze, FL Review Dec 03, 2011 5 star rating
Majors Home Improvement

I contacted Majors Home Improvement and they came out. I showed them what I wanted and they had the product for me. Although the price was higher than expected, everything else was just fine.

Comment Recognize Excellence Gulf Breeze, FL Dec 03, 2011

The installation crew was very professional, quick, and knew what they were doing. The salesman was very helpful and knowledgeable.

Tonya H. Pace, FL Review Dec 03, 2011 5 star rating
Majors Home Improvement

Majors Home Improvement were very informative and very professional. I had a very good experience with them. The price was great. I would highly, highly recommend them. I'm thrilled to death with the windows.

Comment Use Comments Pace, FL Dec 03, 2011

I would recommend them for anything. They were prompt and informative. They answered any of my questions, and in layman's terms so that I could understand. They were just great.

Comment Area Of Satisfaction Pensacola, FL Dec 03, 2011

They did exactly what they were going to do, they were very courteous and followed through with everything. They were very clean and we would have them back.

Kirby T. Pace, FL Review Nov 30, 2011 5 star rating
Majors Home Improvement

I am satisfied customer and appreciate their knowledge of products. I love that they were able to recommend what would work best in my home and cause the least amount of problems.

Comment Additional Comment Milton, FL Nov 30, 2011

I have nothing but praise for Majors Home Improvement. Everything that they have done has been satisfactory.

Guildmember since 2010

As a GuildQuality Guildmember, Majors Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Majors Home Improvement in Pensacola, FL; Milton, FL; Navarre, FL; Gulf Breeze, FL; Pace, FL; Fort Walton Beach, FL; Crestview, FL; Cantonment, FL; Shalimar, FL; Niceville, FL; and 28 other cities in Florida and Alabama.

In this report, Majors Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 406 out of 512 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.

Recent Activity

Majors Home Improvement received feedback from a customer in Pensacola, FL.

01/30/12

Majors Home Improvement received feedback from a customer in Jay, FL.

01/27/12

Via Twitter: Comment from a customer in Crestview, FL: "We went to a home show, and there were two or three other companies. We... http://t.co/oMW898En

01/27/12

Via Twitter: Comment from a customer in Crestview, FL: "We were impressed with Cameron. The masonry crew did a very good job.... http://t.co/XM2OYzoJ

01/27/12

Majors Home Improvement received feedback from 2 customers.

01/27/12

2012 Guildmaster Application

Majors Home Improvement is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Majors Home Improvement must survey all of their customers.

If you are a recent customer of Majors Home Improvement and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Majors Home Improvement's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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