I was well satisfied with the salesmanship. I got along great with the installers. Forest and the other installer did a good job. I am very satisfied.Thank you for a job well done.
Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida. Read more
Our Mission:
Majors Home Improvement is committed to providing unsurpassed customer service with the absolute best home improvement value, employing happy and knowledgeable people, and observing state and municipal building code regulations as well as upholding the highest ethical standards in the industry.
OUR CUSTOMER is the most important person in our business. OUR CUSTOMER is not dependent upon us; we are dependent upon them. OUR CUSTOMER is not an interruption of our work; they are the purpose of it. OUR CUSTOMER is not an outsider; they are part of our business. OUR CUSTOMER is not a cold statistic. OUR CUSTOMER has wants; it is our job to fulfill those wants. OUR CUSTOMER is deserving of the most courteous and attentive treatment we can provide. OUR CUSTOMER is the lifeblood of our business; without them we have no business.
Guildmaster Award Winner
2011 Guildmaster With Distinction
Affiliations
GuildQuality
ENERGY STAR
Better Business Bureau
Good Housekeeping Seal of Approval
National Fenestration Rating Council
EPA Lead-Safe Certified Firm
I was well satisfied with the salesmanship. I got along great with the installers. Forest and the other installer did a good job. I am very satisfied.Thank you for a job well done.
Majors Home Improvemtn made our project a very pleasant and painless experience. They had knowledgable people for all areas of the process. We would not hesitate to recommend or use them again for future projects.
The whole experience was very satisfactory. They did exactly what they said they would and in the time they said.
The office staff was always very helpful.
The installation crew is extremely knowledgeable and nice. They clean up well. They did a great job.
Did a final walk through and looked at every window and door
Very professional , courteous , cleaned up after work
We were impressed with Cameron. The masonry crew did a very good job. They worked steadily, they were pretty thorough, and they cleaned up afterward. I was impressed by their work.
We went to a home show, and there were two or three other companies. We interviewed three of them and we chose Majors.
I think Chuck the salesman and the installers all did a fine job. The lead one in particular
They are professionals with they way they handle themselves on the job and they way things were done, if I had a question, they answered it.
Cameron Hunter and the installation crew.
Excellent salesman - no pressure, very informative. Quality of work, professionalism of the work crew.
I'm very pleased with their work and their people.
The installation crew was wonderful.
The two guys that came, both of them were very polite and very meticulous in doing their job and doing it well.
Majors Home Improvement is a great company to work with. They did a great job and for a fraction of the price of their competitors. They arrived when they said they would and they finished the project as promised.
They were very timely and punctual throughout the entire process, from sales estimate to completion of the project.
The guys that came out to do the work. They were marvelous. They had to move some heavy furniture (to get to the windows) and they never complained. We are very satisfied.
All of it. We're very satisfied with everything they've done.
They all did great.
They did what they said and they were on time.
They all did a great job.
The installation and the quality of the work.
The workmanship by all crew members was very professional. I especially was impressed by their cleanup.
The knowledgeable sales staff and their ability to give multiple options to stay on the budget I set for myself.
I contacted Majors Home Improvement and they came out. I showed them what I wanted and they had the product for me. Although the price was higher than expected, everything else was just fine.
The installation crew was very professional, quick, and knew what they were doing. The salesman was very helpful and knowledgeable.
The quality and the installation was very professional.
Majors Home Improvement were very informative and very professional. I had a very good experience with them. The price was great. I would highly, highly recommend them. I'm thrilled to death with the windows.
As a GuildQuality Guildmember, Majors Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Majors Home Improvement in Pensacola, FL; Milton, FL; Gulf Breeze, FL; Navarre, FL; Pace, FL; Fort Walton Beach, FL; Cantonment, FL; Crestview, FL; Shalimar, FL; Niceville, FL; and 29 other cities in Florida and Alabama.
In this report, Majors Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 414 out of 527 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Via Twitter: Comment from a customer in Navarre, FL: "The whole experience was very satisfactory. They did exactly what they... http://t.co/nWEoin5p
Majors Home Improvement received feedback from a customer in Molino, FL.
Majors Home Improvement received feedback from a customer in Cantonment, FL.
Majors Home Improvement received feedback from a customer in Pensacola, FL.
Majors Home Improvement received feedback from 2 customers.
Majors Home Improvement is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Majors Home Improvement must survey all
of their customers.
If you are a recent customer of Majors Home Improvement and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Majors Home Improvement's application.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.