- Member Report:
- 72 Responses
- Response Rate:
- 69.9%
- Dates:
- 09/02/2009 - 09/02/2010
In this report, Logan Homes has published all ratings for the following selected questions that were provided by customers surveyed since September 2009. Since then, 72 out of 103 customers responded to a GuildQuality satisfaction survey, with the most recent response in August 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Additional Comment
I've built several homes and I have to say, this is the most pleasurable experience I've encountered. - Aug 03, 2010 in Leland, NC
Logan Home exceeded my expectations as a builder and I high recommend them to anyone in the housing market. David Logan always follow-up on what he said he would do and kept me informed of the building process. Logan Homes completed the building process about 3 weeks ahead of scheduled.Outstanding service from the design center in assisting us pick out our designs. Paula Herring did a great job of letting us pick and assisting on areas where we were not sure of the right path to take.Thanks for Exceeding Our Expectations.Eddie & Barbara Brewer - Jul 10, 2010 in Leland, NC
We are very pleased with our experience to date. We know we made the right decision in selecting Logan Homes - Jun 29, 2010 in Leland, NC
We can't say enough about how pleased we are overall. Our 3rd home we have built. First time 10 states away and least stressful of all building experiences. We love it here and would recommend to anyone to move to Waterford and work with Logan homes. - Jun 22, 2010 in Leland, NC
Although I was able to observe the construction process, my wife only saw the finished product. She was thrilled at the quality and workmanship of the home you built for us. Thank you. - Jun 07, 2010 in Leland, NC
D Jr. was unbelievable when it came to explaining to me the building process, communicated every week, and truly built an incredible house. It is amazing to see, after walking through the house, how many people who can not believe that Logan Homes provided me with such quality appliances and materials. I just want to say thank you!! - Apr 09, 2010 in Leland, NC
We were extremely pleased with how the home turned out, the attention to detail, and the quality of workmanship. David Logan really kept us informed and let us know from the very beginning what to expect, what not to expect. We like the fact that he told us from the beginning that no home is perfect, and to expect things to happen, but what ever issues may arise, know that they will be handled properly. - Feb 11, 2010 in Leland, NC
Thought everyone was professional, helpful, and finally the end result was beautiful. - Feb 05, 2010 in Leland, NC
Everyone connected to the building of our home was helpful, friendly, and knowledgeable. We feel that we have found new friends with the experienced staff of Logan Homes. - Dec 30, 2009 in Leland, NC
Sandra Britt was absolutely phenomenal. - Dec 21, 2009 in Leland, NC
Ryder and Paula did a wonderful job and should be commended for their excellent work and professionalism. Thank you!! - Dec 12, 2009 in Bolivia, NC
We love our house. - Dec 02, 2009 in Leland, NC
I would just like to add that our site forman D was incredible during the process, I want the company to know I think he did a great job.Thank you Logan Homes for giving me such a beautiful home. - Dec 01, 2009 in Leland, NC
I was overall satisfied with Logan Homes. They are a great company to work with. - Nov 21, 2009 in Southport, NC
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Expertise
10, absolutely terrific - Aug 03, 2010 in Leland, NC
Logan has a great selection of products to choose from and give you the buyer a variety of options for your needs. - Jul 10, 2010 in Leland, NC
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Professional & Organized
Logan Homes is the most organized and professional goup of builders I have ever dealt with, they exceed expectations. - Jul 10, 2010 in Leland, NC
Very organized and the most professional outfit I have ever dealt with - Dec 01, 2009 in Leland, NC
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Construction Quality
Exceeded my expectations!!! - Jul 10, 2010 in Leland, NC
Very satisfied, my wife and are extremely happy! - Feb 05, 2010 in Leland, NC
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Communication
Everyone from the design, construction, and financial side of the business was always effective. - Jul 10, 2010 in Leland, NC
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Easier Than Expected
I was 7 hours away and had worried a great deal of the home building process, but Logan Homes never let me down not one minute.Great Job!!! - Jul 10, 2010 in Leland, NC
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Recommend Builder
Logan Homes exceeded my expections all the way through the entire process of design, construction and closing. - Jul 10, 2010 in Leland, NC
I already have sent the Logan Website to 4 of my friends - Dec 01, 2009 in Leland, NC
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Area Of Satisfaction
The whole sales process, it was very professional and low pressure I liked that. - Jun 17, 2010 in Bolivia, NC
Working with Matt was a real pleasure, so we have recommended his services to several prospects in this area.Steve has been great to work with on the warranty issues. - Jun 13, 2010 in Leland, NC
They have wonderful customer service. Logan Homes has been nothing but gracious to us. It was a painless experience. David and Steve were both great. Truthfully, everyone at Logan is wonderful. Everybody's receptive. The design center was perfect. - Dec 02, 2009 in Leland, NC
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Past Referral
Yes - several times, and we have made best friends with new comers to this area. - Jun 13, 2010 in Leland, NC
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Schedule
Yes, they were actually early. - Feb 08, 2010 in Leland, NC
They actually finished ahead of time. - Feb 05, 2010 in Leland, NC
They finished before the scheduled date, much to my delight - Dec 01, 2009 in Leland, NC
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Current Referrals
I've told some friends already about them and they have already spoken to Logan Homes. - Feb 08, 2010 in Leland, NC
Anyone who I do know and go to see I tell them about Logan Homes. - Feb 05, 2010 in Leland, NC
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Improvement Suggestion
Hard to say, everything went so well, I cannot think of anything. This was a much better experience than I had building my other home. Everything was taken care of real well. - Feb 05, 2010 in Leland, NC
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Clean & Safe
I visited the site a few times during construction and it appeared to be clutter free and well managed - Dec 01, 2009 in Leland, NC
