For more than 20 years, Swing Line Windows has been the Pittsburgh home remodeling company you've relied on for high quality, name brand replacement windows, exterior entry doors, storm doors, vinyl siding and roofing products at affordable prices. Swing Line Windows has taken the step into the next generation and has grown not only as a company but as a family, which is why we chose to become Legacy Remodeling, Inc. The name may have changed, but the commitment to excellent quality and service you have come to expect continues. A Legacy of Excellence in Home Remodeling (more)
The sales person does a good job of explaining options and pricing. Once contract is signed, it is a different story. The company as a whole has terrible communication skills. We had to call them when nobody showed up on the start date. After getting a second start date, nobody showed on that day and we had to call and inquire again. On the third date, the crew finally showed up. The crew had some hiccups but by far were the best at communicating with my wife and me. We have multiple projects planned over the coming years at our house but will not be using legacy.
They came out and were so professional and so thorough. The demeanor of the workers was great. They weren't intrusive at all. They were very nice and polite didn't swear at all. Anything I wanted they were agreeable to. They were absolutely perfect. I have a nephew who does this kind of work and I wouldn't let him to it because of his attitude.
I was most satisfied with the quality of the product.
The sales rep was great. He brought out and explained the value of having a specific glass on a window. It has made a big difference in the feel of our home. He was very complete. He even brought a lamp for to feel that no heat was coming through. He did a very good job of explaining and answering all of my questions.
I was very happy with all the people they brought to the house. They listened and I never felt like a bother when I had a question. I felt safe leaving them and they're good with families.
I thought that Dale Dermond was professional and courteous. The turn around time for the windows was quick and Legacy Remodeling did a good job with installing the windows on my home.
Legacy Remodeling, INC provided professionalism in every aspect. The workers were professional and the work is great. I was hesitant at first but the product is of a good value. Paul and his crew were great.
Thank you for the feedback. It was a pleasure helping you improve your home and we look forward to earning your business again in the future.
The job began sooner than anticipated and the work was done quickly and well. There were no additional expenses.
I am very satisfied with the workmanship quality of the product for the window job. I was kept in the loop throughout the entire process.
I wanted a quality product backed by a solid warranty, and that is what I got.
He was exceptional in his communication with me.
The staff at Legacy Remodeling, INC is very professional. They have good quality for the price. Overall, I would say that I am very satisfied with them.
Thank you for your business and the wonderful feedback. It was a pleasure helping you improve your home and we look forward to working again in the future.
I was most satisfied with quality and clean up. It didn't even look like they were there except that I had new windows.
I was most satisfied with the price and value.
At first, I thought we were paying a lot for the project, but after the project was completed I felt I underpaid because the work was so superior.
Legacy Remodeling, INC completed everything for my project professionally and correctly the first time. I am most satisfied with the finished installation in my home.
It is a very good organization. They are well mannered, respectful, and answered all the questions and concerns that you may have. They are just a good organization.
I was most satisfied with Legacy Remodeling because they were nice and personable, they were truthful and did not lead me on, they did the job in the time frame they said they were going to do it in, and there were no problems.
I originally met the people from Legacy at a home show and asked them to come out and replace our french doors with a sliding glass door. They were very professional from the time the individual came out to do the measurements all the way through installation. The installer was very meticulous and professional, and I loved his work.
Thank you for the positive feedback. We truly appreciate your business and are thrilled that you are pleased with your new door. We look forward to helping you improve your home again.
Legacy Remodeling did a professional job in a timely manner. I would not hesitate to recommend them to anyone I know. The job exceeded expectations.
As a GuildQuality Guildmember, Legacy Remodeling, INC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Legacy Remodeling, INC in Pittsburgh, PA; Bethel Park, PA; Upper St Clair, PA; Monroeville, PA; Wexford, PA; Bridgeville, PA; Aliquippa, PA; Allison Park, PA; Gibsonia, PA; Dormont, PA; and 130 other cities in Pennsylvania, West Virginia and Ohio..
In this report, Legacy Remodeling, INC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2012. In that time, 478 out of 710 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Legacy Remodeling, INC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Legacy Remodeling, INC customer, and if Legacy Remodeling, INC completed work for you after June of 2012 but you haven't yet received a survey, please let us know.