Legacy Remodeling, INC
3090 West Liberty AvePittsburgh, PA 15216(412) 341-1933

For more than 20 years, Swing Line Windows has been the Pittsburgh home remodeling company you've relied on for high quality, name brand replacement windows, exterior entry doors, storm doors, vinyl siding and roofing products at affordable prices. Swing Line Windows has taken the step into the next generation and has grown not only as a company but as a family, which is why we chose to become Legacy Remodeling, Inc. The name may have changed, but the commitment to excellent quality and service you have come to expect continues. A Legacy of Excellence in Home Remodeling (more)


Customer Feedback Summary

Of 585 customers surveyed, 420 responded (72%)
Clean & Safe
98%
Communication
89%
Concern For Needs
97%
Professional & Organized
95%
Project Manager Professionalism
98%
Quality: Workmanship/Materials/Crew
97%
Sales Solutions
97%
Value
96%
Likely to Recommend
96%
Follow Up
92%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

78 Reviews
72
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  • comment
    Area Of Satisfaction
    Pittsburgh, PA
    Apr 10, 2014

    They were always extremely timely, and the crew was good and always on time.

  • comment
    Area Of Satisfaction
    Bridgeville, PA
    Apr 02, 2014

    Wonderful Product, fantastic installation crew.

  • comment
    Quality: Workmanship/Materials/Crew
    Dormont, PA
    Apr 02, 2014

    Both installers were very professional, we able to meet my needs, and did a great job.

  • review
    Thomas D.
    New Brighton, PA
    Mar 27, 2014
    Legacy Remodeling, INC

    Buying windows or any home improvement is a big expense and I thoroughly checked out many windows and remodelers before choosing Legacy and Restoration Windows.These are great windows. They look great both inside and outside. Since they were installed I've noticed a difference in energy efficiency and noise infiltration. I highly recommend both Legacy and Restoration Windows.

    Response From
    Legacy Remodeling, INC
    Apr 01, 2014

    Thank you for the feedback. It was a pleasure helping you improve your home.

  • comment
    Area Of Satisfaction
    Pittsburgh, PA
    Mar 22, 2014

    We were most satisfied with the time frame it took for the work to be done, it only took a few weeks to get us scheduled in for a new roof, and just a few days to get the roof done considering the weather conditions they worked in.

  • comment
    Remodeling Concerns
    Pittsburgh, PA
    Mar 22, 2014

    One of our major concerns was the leak in the roof, we were afraid it would not get fixed until spring, but I could not have asked for a better company, everything they said they were going to do, they did.

  • review
    Randy G.
    Pittsburgh, PA
    Mar 22, 2014
    Legacy Remodeling, INC

    We were extremely happy with the time frame the company was able to get the work done in. I was extremely impressed with the way they worked regardless of the conditions of weather rain, sleet, snow etc..., and their quality of work was beyond our expectations, the work was beautiful.The clean-up, I have never seen men clean up so well, if only I could get my family to clean up like this, this truly was the best experience I have had.

    Response From
    Legacy Remodeling, INC
    Mar 25, 2014

    Thank you very much for the feedback. It is always our mission to provide the highest quality customer service. Enjoy your beautiful new roof and we look forward to helping you improve your home again!

  • comment
    Recognize Excellence
    Cranberry Twp, PA
    Mar 18, 2014

    Extremely happy with our installer

  • comment
    Area Of Satisfaction
    Pittsburgh, PA
    Mar 15, 2014

    Kurt was willing to come to my house as many times as necessary to help me consider my options. Jeff Skinner the installer was likewise willing to make a trip on a Saturday for measurements because that was the only time I was available in a reasonable timeframe. He was also able to clarify some technical aspects of installation so that I felt comfortable with the plan. It's a good system to have the installer be the one who also does the final measurements--so there are no surprises for either the installer or the homeowner.

  • comment
    Area Of Satisfaction
    Pittsburgh, PA
    Mar 10, 2014

    I was most satisfied with the windows and installers because were fantastic. They were extremely clean and you could not tell that we had windows installed.

  • comment
    Area Of Satisfaction
    Freedom, PA
    Feb 28, 2014

    The quality of the windows is excellent and installation is quite painless. Your installers are excellent craftsmen.

  • review
    Lane M.
    McKeesport, PA
    Feb 13, 2014
    Legacy Remodeling, INC

    I contacted several companies prior to beginning my window replacement project. By far, Legacy Remodeling was the most professional, most transparent company. I knew clearly what I was getting, with none of the typical pressure sales ploys and games of 'an extra 10% off if you sign today'. The installation process exceeded my expectations and I look forward to my next project with them.

    Response From
    Legacy Remodeling, INC
    Feb 13, 2014

    We're so pleased that you enjoyed your Legacy experience. We pride ourselves on maintaining a professional company with a transparent sales process that makes buying from us easy and stress-free. We look forward to serving you again in the near future!

  • review
    Richard B.
    Cranberry Township, PA
    Feb 06, 2014
    Legacy Remodeling, INC

    Legacy did a phenomenal job designing our kitchen. I'm very pleased with the functionality and appearance of the work. Our project manager was out of this world! He was great to work with, and I hope if we do work with them in the future, he will be assigned to our account.

  • review
    Mark A.
    New Castle, PA
    Feb 05, 2014
    Legacy Remodeling, INC

    The crew were professional and did good work but I did not know they would cut and destroy old existing windows when removing them, they were anderson casement windows they were old but 75% of these windows were still good had I known they would be destroyed when removing I would have only changed the 2 windows that slightly fogged up in the winter I was going to use 4 of those windows on a addition I'm building on my camp ( 2nd home ) and change out a couple others but when I got home after the 1st day it was to late they already were hacked up

  • review
    Keith M.
    Mc Donald, PA
    Feb 04, 2014
    Legacy Remodeling, INC

    Legacy Remodeling, INC was a professional first class organization from the sales process through the completion of the project. I could not be any happier.

    Response From
    Legacy Remodeling, INC
    Feb 05, 2014

    Thank you for your business and the feedback on your Legacy experience. Ensuring customer satisfaction is always our top priority. We look forward to serving you again!

  • review
    Vincent R.
    Coraopolis, PA
    Feb 03, 2014
    Legacy Remodeling, INC

    I think they were very receptive to our concerns and needs regarding the project at hand. They came up with solutions that we were unaware of and that would solve the problem that we were having. The work was done in a professional manner and, aesthetically, it came out quite beautiful.

  • comment
    Area Of Satisfaction
    Baden, PA
    Feb 03, 2014

    I was most satisfied with how quick and easy the installation was. They also made us feel very comfortable with it, and they were very clean about their work.

  • review
    Bill V.
    McDonald, PA
    Feb 02, 2014
    Legacy Remodeling, INC

    We were very pleased with the professionalism of all Legacy associates. They were fair in their pricing and responded promptly to emails and telephone calls. The electrician, plumber and installers that provided the service to remodel our kitchen were knowledgeable and met all of our needs and exceeded our expectations.

  • review
    Antonio C.
    McKees Rocks, PA
    Jan 28, 2014
    Legacy Remodeling, INC

    Our overall experience with Legacy Remodeling INC was excellent. From the salesperson to corporate to the installers and the quality of the work, it is excellent overall.

  • comment
    Area Of Satisfaction
    Upper St Clair, PA
    Jan 26, 2014

    I like the layout that was suggested for the new kitchen. Much easier to get things done efficiently in there. And some of the suggestions/modifications that were done during the job were very good.

More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Windows & doors (384)
  • Siding (252)
  • Roof (236)
  • Insulation (225)
  • Gutters (12)
  • +5 More

Recent Activity

  • 4/16/14 Legacy Remodeling, INC received feedback from a customer in McCandless, PA.
  • 4/16/14 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.
  • 4/10/14 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.
  • 4/10/14 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.
  • 4/08/14 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.

More about Legacy Remodeling, INC

As a GuildQuality Guildmember, Legacy Remodeling, INC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Legacy Remodeling, INC in Pittsburgh, PA; Bethel Park, PA; Upper St Clair, PA; Wexford, PA; Aliquippa, PA; Gibsonia, PA; Allison Park, PA; Bridgeville, PA; Dormont, PA; Trafford, PA; and 120 other cities in Pennsylvania, West Virginia and Ohio..

In this report, Legacy Remodeling, INC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2012. In that time, 420 out of 585 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.

Legacy Remodeling, INC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Legacy Remodeling, INC customer, and if Legacy Remodeling, INC completed work for you after June of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Legacy Remodeling, INC since June of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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