We would wholeheartedly recommend Larry Skelton homes to anyone considering building a custom home. They not only met our expectations but far exceeded them during all phases of the project including follow up afterwards.
We would wholeheartedly recommend Larry Skelton homes to anyone considering building a custom home. They not only met our expectations but far exceeded them during all phases of the project including follow up afterwards.
Larry and his staff deliver a true custom homebuilding experience. He delivers a high quality product in a straightforward manner. His main subcontractors do high quality work and they do it correctly the first time, We had a minimum of rework on our house. He's honest about the schedule and costs as well as what to expect. His project manager, Robert K., is extrremely knowledgable and very patient and diligent. My friends that have had home building/remodeling experiences have been impressed by both quality of our house as well as the positive experience we had in building it.
We had a great experience working with Larry Skelton Homes for the second time. They made building a custom home as easy as it could be and with their years of experience gave us wonderful advice and suggestions on how to achieve the dream home that we desired.
Working with Larry Skelton made building our home a great experience. Everyone was very professional and it was a joy to work with Robert and Barb Skelton as well. They made our experience very easy and streamlined.
Larry is very conscientious in quality building. He is extremely open to listening to the ideas of his costumers. He incorporates that into their homes. He stayed in line with with our budget. Overall, he is a great guy to work with.
I was very pleased with the quality of the work, the availabilty, communication & responsiveness of the project manager, and the billing process. I never had any qualms about sending in a progress payment, since the work always seemed to be clearly ahead of the payments which were requested. I liked the people at the subcontractor as well as the people at the vendors (hardware, lighting fixtures, tile, etc). Overall, a very good experience. I would definately use Larry Skelton Homes Inc again and highly recommend them.
communication & responsiveness - The project manager was always available, returned calls immediately, and addressed concerns immediately
The integrity with which Larry Skelton homes operates. As a result of this, I was able to place complete trust in their recommendations.
None. They exceeded my expectations in every area.
It was a great experience and we would highly recommend Larry Skelton homes to anyone.We love our new home!
An acquaintance of ours had used Larry Skelton to build their 2 homes and they highly recommended them.
They are courteous and helpful. They were always available to talk or listen to concerns even after we moved in. They believed in getting things fixed quickly and efficiently.
their commitment to satisfy the needs of their clients.
The involvement throughout the process. The quality of the home.
Larry did an excellent job helping us understand every aspect of our project. We were most satisfied with the communication he provided and the quality of our finished product.
None.
Larry and his company are highly ethical, honest and I trust them implicitly. He has built two homes for us, and we would never use anybody else.
Love working with Larry and his staff!
Absolutely!! And I would choose Larry again in a flash!
Love the house!
Larry is ALWAYS pleasant and responsive!!! Even long after the sale!! He is NOT your typical builder!!
Thank you Larry and Barb for building a great home for us. If you ever need anything, please call us.
Larry is actually very good at keeping to our budget and works extremely hard to help us get the most out of our budget.
I heard about Larry through colleages and friends. He came to us highly recommended from previous clients.
I think that he and Barb are very honest and trustworthy people who will try their best to help you build your dream home. They keep you within budget and are realistic in the beginning to what your dream home will cost.
I am very satisfied, it was a great experience. If we build another home, we'll use them again.
I think Larry is an excellent person. Working with him, made building this house a pleasure for me and my husband.
I have been very happy.
He is unbelievable. It was a fabulous experience!
As a GuildQuality Guildmember, Larry Skelton Homes Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Larry Skelton Homes Inc in Bellaire, TX; and Houston, TX.
In this report, Larry Skelton Homes Inc has published a summary of the customer feedback they've received since they joined GuildQuality in June 2005. In that time, 23 out of 24 customers (96%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Larry Skelton Homes Inc received feedback from a customer in Houston, TX.
Larry Skelton Homes Inc received feedback from a customer in Houston, TX.
Larry Skelton Homes Inc received feedback from a customer in Houston, TX.
Larry Skelton Homes Inc received feedback from a customer in Bellaire, TX.
Larry Skelton Homes Inc received feedback from a customer in Bellaire, TX.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
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