Ivey Residential started as a collaboration between Jake, Mark and Matt Ivey. Jake started building homes in the CSRA (Central Savannah River Area) in 1984. Over the years, he built close to a thousand homes and prided himself on the amount of repeat business he received, as well as the referrals that continue to flow our way from satisfied homeowners. Jake received his civil engineering degree from Georgia Tech and, prior to entering the home building industry, served as Columbia County engineer. In 2003 his company, J.W. Ivey & Associates, was named the Columbia County Small Business of the Year by the Chamber of Commerce. He was honored with Builder of the Year awards on numerous occasions, most recently in 2008, and was two-time president of the Metro Augusta Homebuilders Association. Jake built each home with a foundation of professional pride and unparalleled quality. Read more
Prior to starting Ivey Residential in 2004, Matt was Vice President for Prudential Real Estate Investors. Matt has a bachelor’s degree from the University of Georgia and a Master’s in Real Estate from Georgia State University. Matt is currently on the board of directors of the Sales and Marketing Council, the Marshall Family YMCA, and the Augusta Chapter of the American Red Cross. Matt was recognized in 2008 and 2009 as the Sales and Marketing Council Builder of the Year.
Prior to joining Ivey Residential, Mark served as Vice President and branch manager of G. Ben Turnipseed Engineers. He has extensive experience with water, sewerage, roadway, and drainage improvement projects. Mark has a bachelor’s degree in Civil Engineering from the Georgia Institute of Technology and is a registered engineer in the state of Georgia and South Carolina. Mark is active at Warren Baptist Church, serves on the Board of Directors for the Augusta Builders Association, and chairs the Columbia County Engineering Advisory Committee. Mark was recognized in 2007 as the Sales and Marketing Council Builder of Year.
As a company, Ivey Residential has been awarded the Guild Master Award for Excellent Customer Satisfaction for 2007, 2008 and with distinction for 2009 and 2010. We’ve also been awarded the National Energy Star Award for Excellence for both 2008 and 2009, and the Sustained Excellence Award in 2010.
We believe that building homes involves more than the proper placement of sticks and bricks. It is a collaborative effort between us, our buyers, our tradesmen and our realtors.
Guildmaster Award Winner
2007 Guildmaster
2008 Guildmaster
2009 Guildmaster With Distinction
2010 Guildmaster With Highest Distinction
2011 Guildmaster With Distinction
2012 Guildmaster With Distinction
Affiliations
GuildQuality
National Association of Home Builders
ENERGY STAR
Builders Assocation of Metro Augusta
Guildmaster Q&A
Company History
Ivey Residential was formed in 2004 as a collaborative effort between Matt Ivey, Mark, Ivey and Jake Ivey. Jake brings over 20 years of home building experience to the group, while Matt and Mark bring expertise in finance, sales, construction, and development. Together they are a well rounded team committed to providing great service, value and product.
Scope of Work
We build homes from the upper $100's to the mid $400's. Regardless of price point, each home is built with detailed specifications to ensure each Buyer is getting the quality they deserve and paid for.
Team Makeup
Building a home takes more than one person. It takes a dedicated and cohesive team of professionals. A big part of the Guild Quality surveys is for us to measure the effectiveness of our team in delivering a quality home. The feedback we receive is an invaluable tool for doing so.
More than 90% of your clients would recommend your firm to a friend. How do you earn such high praise from your customers?
Once you buy from us you become part of the Ivey family, and we treat our buyers like they are family.
Approach to Working With Clients
We work hard to deliver what we promise and we have set up systems to create check points between us and the buyer and between us and the trade contractors. These check points reduce confusion and allow the buyer to enjoy the construction process.
Why are you a builder/remodeler?
Building homes and developing land is a tough business with many challenges. When you transfer the keys to a satisfied customer there is a sense of pride in knowing you overcame those challenges. If you're in this business for the money, you'll burn out. If you're in it because you enjoy it, it is a great business to be in with lots of opportunity.
How do you market your company?
We use outside companies to market and sell our homes; however, we receive a great deal of business from referrals and repeat buyers.
What's next for your company
We've got two new developments that we are excited about. One is in Aiken, SC. This will allow us to expand our geographic footprint. One is in Columbia County, GA called Canterbury Farms, a large master planned community with homes ranging from the low $100's to the low $400's.
Is there anything else you'd like people to know about you and your company?
We recently were one of three builders nationwide to receive an Energy Star award for excellence. We are constantly striving to build better homes that consume less of our natural resources.
I think that Ivey Residential provided me with a well built home and that all the details and aspects of the job were given priority in the build. They really enjoy providing high quality products and work to go with their jobs. They ensure that the customer is satisfied with the job they receive as well.
Our homeowner experience with Ivey Residential has been outstanding. Ivey is very cordial, detailed, and the end product is of the highest quality. I would not hesitate to recommend Ivey to future homeowners.
They were fantastic throughout the whole process. We were really pleased with what we got. They added some extra stuff to the house during the process of negotiation as part of the house to make it easier for us. This is the third house we bought and it's been the absolute best.
We were happy with our home overall. Sheetrock guys need a little more practice. We have a lot of corners in the house that aren't square and several bubbled up spots. Paint is sprayed on so touch ups are out of the question.
The Ivey Residential team are everything I expected them to be they made me feel like they knew my needs .They listen and made me feel at home. ILOVE MY NEW HOME .The neighborhood is very pleasing to the eye.
Colby W. and Scott B. provided outstanding service. They represent Ivey Residential extremely well and separate Ivey from the "other builders". We can't wait to see the benefits of an Energy Star Home! Nothing but positives about our home so far...Ivey does build Better Homes and offer Better Service!!!
Between my past experiences with building homes and my busy schedule, I was pleased with Ivey Residential. Ivey Residential made it easy to pick out the paint and the cabinets. They were very professional. Colby, the project manager, was a tremdeous help. Scott, the salesperson, kept us informed throughout the project. Everything was done for me, I didn't have to keep on top of them. It was the easiest thing Iv'e ever done. We are extremely pleased and thankful for Ivey Residential's professionalism, helpfulness, and quality workmanship.
My experience with Ivey Residential was good as far as getting the home and watching them build the home, After the fact towards the closing I feel they rushed the process. I've brought attention to several issues that have been overlooked. The little things that can be touched up are being fixed but the things that costs money, the serious issues, are not being fixed. After everything is taken care of, the way I feel about the process might change. Hopefully the company will resolve all of the issues I have been dealing with.
I don't think there is anyone in this area that is better than them.
They are wonderful. They made it very easy. They are very professional. The houses are well built. Anything you need they are willing to do. If you have any questions they are willing to answer them and if they can't they will find someone who can. They were all great to work with.
Can't say enough about Ivey, Matt and Mark are incredible! Energy Star construction is the TRUTH. My utility bills combined, equal my cable bill! Very pleased, I love Canterbury Farms, it is such a relaxing community!
What it was, it was an accidental finding, when I did a bit of research on the interest and saw the awards and quality of reputation for them I wanted to see what kind of homes they built. I got see what they did building other homes and was blown away, you must see the home in person to appreciate the craft and quality that goes into it.
We are very pleased with our home. It has turned out to be everything and more than we expected. Mark and his staff were very courteous and easy to work with.
Fantastic experience. We had heard how difficult building a custom home could be, but everyone we worked with made it easy and fun. Much less stressful than we expected. Great attention to detail and experience that helped steer us in the right direction. Love our new home, can't say enough good things about this group.
Dealing with Ivey Residential was a satisfying experience for a new homeowner building from the ground up. They were able to address all of my needs and concerns. They made changes during the project without giving me any problems. Colby Williford is excellent. When I called him he addressed all my issues. He got the subs over here within a day. Scott Brantley was also excellent to work with. Very customer service oriented.
We have been so pleased to work with the professional staff at Ivey Residential. They were very flexible in working to meet our unique needs. We love our house and the neighborhood.
As a first time home builder I was terrified about the building process. Ivey Residential made it easy and smooth for a first time home builder. They stayed on course throughout the process. I couldn't be more pleased.
Ivey Residential made my home buying and building process very easy. They provided me with a great value for the money I spent by delivering professionalism and hard work from beginning to end.
Working with Ivey residential was an overall easy process. Also the people were that i talked to and dealt with were very easy to work with. Overall I am satisfied with Ivey residential.
Working with Ivey Residential was overall an excellent process. The building and construction crew was very informative, professional, and very easy to work with. Overall I give Ivey Residential an A plus.
This is our first home so we were pleased with everything and everyone we came in contact with.
We had a great experience and I am so glad that we moved into our new home.
I love my house. I am so glad we are here. It was easy to move in to and Ivey Residential has really taken care of evertytihnh we asked them to do.
I love my new garden home. It has a very spacious and comfortable layout. My family loves the pool and walking trails in the development. Definitely a home like atmosphere in the neighborhood.
I feel that I can highly recommend Ivey Residential to take note of what a prospective buyer wants in a home. They have done an excellent job, and I would highly recommend them to others.
It is refreshing to work with a builder that follows through with their commitments to quality and service. The attention to detail in every aspect of the home buying experience sets Ivey apart from anyone that I have dealt with in the past. Ivey gets my seal of approval as a respected, trusted builder, and I am not an easy person to please to say the least. Thanks Ivey team. Benjamin A. Benedict
Ivey residential was fantastic. They were really informative at all times and when I did have any problems they showed up and took care of them within the next day.
As soon as we pulled into the Canterbury Farms neighborhood we were excited about the possibilities for our new home. Shortly after we met Casey, who was helpful, professional, friendly, and very knowledgeable. We were 99% sold on Canterbury Farms after that first meeting, and a few days later we entered into our contract.From there, the rest of our experience was phenomenal. Scott worked with us to ensure the kitchen we wanted became a reality. Robyn was awesome in assisting us with our customization decisions. Shaerell from Southern Professional Lighting was just as professional and helpful in determining our lighting choices. Joel Smith was constantly informing, updating, and working with us while working the landscape portion. Overseeing it all and ensuring we were kept informed was led by Colby--making the overall experienec much better and faster than we ever expected.
Wow! Ivey Residential exceeded our expectations at every turn. We really felt like a valued customer and received that personal touch even beyond the closing. Ivey Residential is a class act. Thank you for everything.
We purchased our house as is, and had limited contact with the builders. We were extremely satisfied with the quality and value of our purchased home. We look forward to living in it for the new few years.
As a GuildQuality Guildmember, Ivey Residential relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ivey Residential in Evans, GA; Grovetown, GA; Aiken, SC; N. Augusta, SC; N.augusta, SC; Appling, GA; and Martinez, GA.
In this report, Ivey Residential has published a summary of the customer feedback they've received since they joined GuildQuality in August 2007. In that time, 374 out of 450 customers (83%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Ivey Residential received feedback from a customer in Evans, GA.
Ivey Residential received feedback from a customer in Grovetown, GA.
Ivey Residential received feedback from a customer in Grovetown, GA.
Ivey Residential received feedback from a customer in Evans, GA.
Ivey Residential received feedback from a customer in Grovetown, GA.
Ivey Residential is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Ivey Residential must survey all
of their customers.
The review period for this member is closed.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
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