Improveit! Home Remodeling
www.improveitusa.com
40 West 1st Ave.
Columbus, OH 43201
(614) 291-5400
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Improveit! Home Remodeling has been one of Central Ohio's leading remodeling companies serving customers since 1989. Over 32,000 jobs sold. In fact, our customers routinely say they would Improveit! again with us. Read more

Professionally trained staff of consultants, HomeCare customer service representatives and certified installers are trained to make sure your total customer experience is pleasurable from beginning to end - all to earn your trust for future work. Improveit! is very dedicated to total customer satisfaction. Our dedication to process improvement, on-going employee training & certification has helped ensure that we deliver a superior customer experience from beginning to end.

Your appointment will not be lost in a stack of paperwork, Improveit! will be at your door on time and prepared for your project.

Improveit! Home Remodeling of Columbus, Ohio is a contractor specializing in ENERGY STAR vinyl replacement windows, siding, entry doors, one-day Bath and Shower systems, gutter protection, Owens-Corning attic insulation and other home improvements.

At Improveit! You Can Count On Us. Not Once, But for a lifetime...

Affiliations GuildQuality
National Association of the Remodeling Industry
ENERGY STAR
Angie's List
EPA Lead-Safe Certified Firm

Clean & Safe
96%
Construction Quality
94%
Professional & Organized
91%
Sales Knowledge
94%
Communication
88%
Problem Resolution
88%
Comment Clean & Safe New Carlisle, OH Feb 11, 2012

The two gentlemen that were at my home kept everything picked up and clean. Not a bit of mess when they were putting them in or after they left.

Comment Area Of Satisfaction Chillicothe, OH Feb 10, 2012

The presentation was good and the installation of the windows was good. If I had any questions they were right there to answer them.

Comment Area Of Satisfaction Newark, OH Feb 10, 2012

The insulation they put in my attic has made a huge difference in the warmth of my house.

Comment Recognize Excellence Lancaster, OH Feb 10, 2012

Everyone that had a part in this transaction deserves a pat onthe back.

Comment Recognize Excellence Chillicothe, OH Feb 10, 2012

Our installer (34499) was very good. I can't remember her name but she had a new crew, first time installers. If she had not told us, we would have thought they had been together for quite awhile. She was very knowledgable and very much in control. She made the job look very easy and we know it wasn't! She worked very hard and explained everything she was doing to us and her new crew! She is to be commended for a job well done!

Comment Additional Comment London, OH Feb 09, 2012

The gentlemen took care of whatever they needed to take care of. They went out of their way to make sure things were right.

Comment Recognize Excellence Westerville, OH Jan 27, 2012

I would like to recognize all of them at Improveit! Home Remodeling for their exceptional service. They all did an excellent job. They were all really nice.

Comment Area Of Satisfaction Westerville, OH Jan 27, 2012

The area where I was most satisfied with Improveit! Home Remodeling was so far, all of it.

Comment Area Of Satisfaction Blacklick, OH Jan 25, 2012

Everyone was very helpful, answered any questions I had and got back to me in a timely fashion. The person who did the work came when he said he would and completed the work and cleaned up any mess that had been made.

Comment Area Of Satisfaction Reynoldsburg, OH Jan 24, 2012

The quality of the product is very good. I love that someone comes once a year to check on the product and it will be replaced if need be.

Comment Additional Comment Circleville, OH Jan 23, 2012

You wouldn't want a better group of people in your home. From the salesman, to the man who did the measuring, to the installers. Every one of them is fantastic. They cleaned everything inside and outside. I couldn't get over it all. My wife and I are so pleased with them, and we tell everyone who asks just how fantastic they all are.

Comment Additional Comment Columbus, OH Jan 23, 2012

We plan on using them again in a couple of years. We will need some doors so we'll probably be giving them a call for that.

Comment Recognize Excellence Huber Heights, OH Jan 23, 2012

Pam Keller was very helpful while she was doing the installation. She gave me tips on how to keep my home well insulated as well as explaining her process to me.

Comment Area Of Satisfaction Newark, OH Jan 23, 2012

The people that came and did it were very nice and friendly. They answered all of my questions. They did a nice job and cleaned everything up.

Comment Recognize Excellence Cincinnati, OH Jan 19, 2012

The guys that did the actual installing of my window & the bath area was exceptional & very knowlegable,fast & efficiant. Oh and very friendly & funny .

Comment Area Of Satisfaction Vandalia, OH Jan 17, 2012

Schulte handled the presentation very well. Everyone from the original person at Meijer to the final installers seemed happy working for your company and spoke highly.

Comment Current Referrals Huber Heights, OH Jan 17, 2012

We have put the word out! We will recommend Improveit! to anyone that needs work done.

Comment Area Of Satisfaction Huber Heights, OH Jan 17, 2012

I was most pleased because everything that I anticipated happened. There were no surprises. The product is good and the workers were nice. It all went so good!

Guildmember since 2010

As a GuildQuality Guildmember, Improveit! Home Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Improveit! Home Remodeling in Columbus, OH; Dayton, OH; Springfield, OH; Newark, OH; Reynoldsburg, OH; Huber Heights, OH; Westerville, OH; Hilliard, OH; Pickerington, OH; Grove City, OH; and 184 other cities in Ohio.

In this report, Improveit! Home Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in October 2010. In that time, 1535 out of 2179 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Improveit! Home Remodeling received feedback from a customer in Columbus, OH.

02/22/12

Improveit! Home Remodeling received feedback from a customer in Englewood, OH.

02/22/12

Improveit! Home Remodeling received feedback from a customer in Bexley, OH.

02/21/12

Improveit! Home Remodeling received feedback from 2 customers.

02/21/12

Improveit! Home Remodeling received feedback from a customer in Worthington, OH.

02/20/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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