Harwick Homes
Harwick Homes
www.harwickhomes.com
9001 Highland Woods Blvd., Suite 1
Bonita Springs, FL 34135
(239) 498-0801
Likely to Recommend
100%
Budget
100%
Clean & Safe
94%
Communication
94%
Construction Quality
100%
Expertise
100%
Value
100%
Trust
100%
Schedule
94%
Comment Area Of Satisfaction Naples, FL Dec 29, 2011

They are professional. When we dealt with them when we were here, everything moved beautifully. I'm very satisfied

Comment Area Of Satisfaction Naples, FL Nov 14, 2011

The ease and organization of the whole project. Everything was explained and designed before we started. We left for the summer, trusting that everything would be great and It was!!!! We returned to an awesome addition to our home and lania area.

Comment Area Of Satisfaction Naples, FL Nov 14, 2011

Supervision, attention to detail. There was lots of activity everyday on our home. Preston Brown was fantastic- was on top of every aspect. Excellent subs - especially the Trim, Tile, Stucco and Roofing companies. It was a very large and complex home completed in 18 months with almost no punch list and almost two years later - there are almost no problems.

Comment Area Of Satisfaction Bonita Springs, FL Nov 10, 2011

We remodeled our new home and we were not on sight or even in the area. Harwick could be trusted to make solid decisions, communicate effectively with us and to take care and extend courtesy to our already existing structure and posessions. We had no concerns about completing the project from our home in Wisconsin, as Harwick was so trustworthy and professional.

Comment Area Of Satisfaction Naples, FL Nov 08, 2011

Workmanship, completing project on time, quality, knowledge and expertise of building process in Florida, reliable and honest workers and subs, excellent job on our home, I couldn't be happier with your product.....

Comment Additional Comment Naples, FL Nov 03, 2011

Mark, Kathy & Preston have made our "Dream Home" a reality! I was so concerned that building a custom home from 1100 miles away would be a nightmare. It was the exact opposite! They guided us carefully through each step of the project, helped us stay within our budget, solved any issues that came up (very few:), and were a joy to work with! We love our new home & have already recommended HH to several neighbors. This has been a delightful experience & our new home is a showplace! We can't wait to have our friends & family come to visit - they may never leave!

Guildmember since 2011

As a GuildQuality Guildmember, Harwick Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Harwick Homes in Naples, FL; Bonita Springs, FL; and Fort Myers, FL.

In this report, Harwick Homes has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 17 out of 22 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.

Recent Activity

Harwick Homes received feedback from a customer in Naples, FL.

01/11/12

Harwick Homes received feedback from a customer in Naples, FL.

12/29/11

Harwick Homes received feedback from a customer in Bonita Springs, FL.

11/23/11

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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