Harrington Homes of Iowa
www.harrington-homes.com
2650 106th Street
Urbandale, IA 50322
(515) 276-7360
LinkedIn

Quality doesn't just happen. Read more

It takes time.

It takes talent.

It takes dedication

Graduate Master Builder Ben Harrington and wife Terry would like to invite you to enjoy the experience of building a new home or remodeling one. With a combined 50 years of experience relax as they make the trip an enjoyable one.

Guildmaster Award Winner 2007 Guildmaster With Distinction
2008 Guildmaster
2009 Guildmaster With Distinction
2010 Guildmaster
2011 Guildmaster With Distinction

GuildQuality Partner Affiliations daily5Remodel

Affiliations GuildQuality

Likely to Recommend
94%
Construction Quality
93%
Trust
96%
Value
96%
Comment Area Of Satisfaction Urbandale, IA Dec 03, 2010

Ben is great to work with! I am so pleased to be a tenant at his office space. He made my move so easy, kept me informed and was on time with everything. He is such a great person to work with!

Comment Additional Comment West Des Moines, IA Sep 15, 2010

They are top-drawer and make a building project a pleasure. You hear so much about people hating the process, but Harrington makes it easy to do it quickly, efficiently, and create the desired outcome.

Comment Additional Comment Ankeny, IA Sep 02, 2010

Top quality organization and people. I would highly recommend HH to anyone.

Comment Area Of Satisfaction Ankeny, IA Sep 02, 2010

The end product is outstanding but we really appreciated the timely responses to all of our questions and concerns.

Comment Additional Comment Clive, IA Apr 22, 2008

It was a fantastic experience. They were so professional. They brought wonderful insight. Terry Harrington helps with some design decorating and she was fantastic. We have had so many positive comments on our home which is a reflection on the builders and the quality. Wes Harrington was incredibly professional. He really planned out the project and brought fantastic high quality subcontractors to the job. We could not have been happier with the subcontractors that they used on the project.

Comment Additional Comment Urbandale, IA Oct 25, 2007

We love our new home and could not be more happy that we chose Harrington Homes.

Comment Additional Comment Urbandale, IA Aug 14, 2007

We love our house and the quality of it. Our Harrington is nicer than I expected. They get fours across the board.

Comment Additional Comment Urbandale, IA Jun 07, 2007

We love the house and felt that it offered more than the majority of the homes we looked at. High quality, great use of space, nice layout, very tasteful finishes. We enjoy showing off the house to family and friends!

Comment Professional & Organized Urbandale, IA Jun 07, 2007

We enjoyed the initial walk through with Wes and Ben - and the added information that was shared about the house at that time.

Comment Additional Comment Urbandale, IA Sep 14, 2006

I am very very satisfied with Harrington as my builder. I have experience w/other builders and I would highly recommend them to anybody.

Comment Additional Comment Urbandale, IA Dec 02, 2005

We couldn't have been happier. They were quick to tell us when we were making decisions that weren't good for us. It was a pleasure working with them.

Comment Additional Comment Ankeny, IA Sep 28, 2004

"It was the best experience I've had...Ben & Terry were excellent to work with. They showed a great deal of skill and integrity. I would highly recommend them to anyone".

Comment Additional Comment Allerton, IA Sep 22, 2004

The most impressive thing about Harrington Homes has been their willingness to stand behind their product past the one year mark. I have had many questions answered, problems solved, etc. past the time when most builders would take the time to care about. We really appreciate that!

Guildmember since 2004

As a GuildQuality Guildmember, Harrington Homes of Iowa relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Harrington Homes of Iowa in Urbandale, IA; Clive, IA; Waukee, IA; Ankeny, IA; West Des Moines, IA; Johnston, IA; Allerton, IA; Defiance, IA; Des Moines, IA; Grimes, IA; and 2 other cities in Iowa.

In this report, Harrington Homes of Iowa has published a summary of the customer feedback they've received since they joined GuildQuality in November 2004. In that time, 53 out of 62 customers (86%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2010.

Recent Activity

Harrington Homes of Iowa received feedback from a customer in Urbandale, IA.

11/13/10

Harrington Homes of Iowa received feedback from a customer in West Des Moines, IA.

09/15/10

Harrington Homes of Iowa received feedback from a customer in Ankeny, IA.

09/02/10

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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