Joe Foley the installer and Dave Herstad the salesman.
Member Profile
www.replacementwindowsmpls.com
12605 Creek View Ave.
Savage,
MN
55378
(952) 746-6661
KudzuGoogle Local Window Outfitters, Inc. is a top quality window and siding company serving the Greater Metropolitan areas of Minneapolis and Saint Paul. Window Outfitters prides itself on an outstanding record of quality service and attention to detail. Historic Preservation is of special interest to us. We understand the necessity of maintaining the architectural integrity of homes built between the 1890s and 1950s. We specialize in the sale and installation of Fiberglass windows from Owens Corning Innovision and Comfort Line. For wood and wood clad windows and doors we handle the Pella ProLine, Architect and Designer Series, Marvin Clad Ultimate and IntegrIty lines and the complete line of Weather Shield windows and doors. Read more
For Vinyl windows and doors we carry Windows by Unlimited, Great Lakes, Silver Line by Andersen, Weather Shield Visions and ProVia Integra. We sell and install glass block windows as well. We have a complete line of storm windows and storm doors from ProVia and Mon-Ray. Our Entry Door Systems come from ProVia, Pella and Weather Shield. Additionally, we have a complete offering of wood doors, both custom built and standard manufacturer, from various other manufacturers.
Window Outfitters is one of a select group of James Hardie Preferred Remodelers in the Twin Cities. As such, we follow the James Hardie Best Practices when installing their fiber cement products. We specialize in the application of James Hardie ColorPlus siding and accessories. For Vinyl siding we specialize in the application of Crane insulated siding products.
We are an EPA Lead Safe Certified Firm - certification # is NAT-32913-1. All of our crew foremen and several of our key employees have completed the EPA training class, passed the test and are Certified Renovators (CR).
Our installation crews are made up of specialists who each have a minimum of ten years in the business. Many of our foreman are certified "Installation Masters". Our business is both residential and commercial. We are licensed, bonded and insured. Contact us today to find out how we might work together.
www.windowoutfitters.com sales@windowoutfitters.com
Guildmaster Award Winner
2010 Guildmaster With Highest Distinction
2011 Guildmaster With Highest Distinction
GuildQuality Partner Affiliations Pella Certified Contractor James Hardie Preferred Remodeler
Affiliations
GuildQuality
National Association of the Remodeling Industry
EnergyStar
Better Business Bureau
Pella
Angie's List
James Hardie Preferred Remodeler
Installation Masters
EPA Lead-Safe Certified Firm
Angie's List - 2010 Super Service Award
Customer Feedback Summary
203 out of 242 customers responded to a survey
Likely to Recommend
Clean & Safe
Communication
Construction Quality
Problem Resolution
Professional & Organized
Product Selections
Sales Knowledge
Value
Recent Reviews & Published Comments
The quality of the product, the quality of the work, and the professionalism of the individuals I worked with. I know I paid for the professionalism but it was worth the price.
The products they suggested work fine and their process used was very effective.
Dave and the head of the crew that did the install (I can't think of his name right now).
Dealing with Dave and the crew. They were very professional and did a great job cleaning up.
Very effective. They came out to the house and took a look. They brought the product to the house just to make sure that it would work.
Window Outfitters, Inc.
They are very thorough and helpful. They explained the "R" factor and how the windows were built. Joe, the contractor was very neat and very clean and his help was good. They explained everything thoroughly as to what they were doing and they cleaned up well. It was a good experience all the way around.
Not right now, no.
I dealt with Bob.
They didn't fall short, we were very pleased.
Bob was very knowledgeable about the windows, explaining to us how they were built. His contractor was very thorough in explaining what they were going to do and he did a professional installation. They did exactly what they said they would do.
Very effective.
Window Outfitters, Inc.
Bob Davis runs a very professional business and his worked is priced fairly for the excellent quality of work that is done. The craftsman is awesome, his crew is very professional. I was home during the installation and not once did I hear a swear word come from the contractors mouth and that is very rare. I cannot say enough positive about his company and his crew. I will continue to use him for other services that he provides.
Their professionalism and quality of work. After the work is complete, they leave the area cleaner than it was before they started. They also cleaned the windows to make sure no dirt or residue was left behind.
none, they exceeded my expectations.
quality of work is excellent and staff is professional.
very likely
Window Outfitters, Inc.
I was very pleased with all parts of the transaction. At the pre-sale stage they were informative, responsive to my many questions, and patient as we made our choice. Post-sale, they did exactly what they said they were going to do, did it as fast as reasonably possible, and they kept our house clean and orderly. The product quality and quality of workmanship met and exceeded our high expectations. They were a delight to work with.
Dave, Bob, and Joe (installer). All were excellent to deal with.
None.
No one area sticks out. I was happy with all aspects of the pre-sale and post-sale.
Very effective
Entire team was very professional - from sales to installers to office staff.
1) workmanship of the installation - very neat and clean2) design of the door selected3) re-use of old trim which helped matched wood in rest of kitchen4) once the door arrived, very prompt on scheduling and performing install
very effective, we purchased the upgraded patio door.
Bob Davis, the salesman, stands behind his work and fixes problems in timely manner. His foreman, Joe Foley, is a very good craftsman.
Their go out of their way to please the customer. Their customer service department tries to cater to my needs and they are willing to negotiate costs.
It was very effective.
Organization would be a level 3 due to some communication issues within the company. Their professionalism, however, is a level 4.
I have passed GOF card onto two neighbors already.
Guildmember since 2009
As a GuildQuality Guildmember, Window Outfitters, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Outfitters, Inc. in Minneapolis, MN; Eden Prairie, MN; Burnsville, MN; Apple Valley, MN; Bloomington, MN; Plymouth, MN; St Louis Park, MN; St. Paul, MN; Prior Lake, MN; Minnetonka, MN; and 40 other cities in Minnesota, Wisconsin and California.
In this report, Window Outfitters, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in August 2009. In that time, 203 out of 242 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
Window Outfitters, Inc. received feedback from a customer in Burnsville, MN.
02/04/12
Window Outfitters, Inc. received feedback from a customer in Plymouth, MN.
01/30/12
Window Outfitters, Inc. received feedback from a customer in Minneapolis, MN.
01/24/12
2012 Guildmaster Application
Window Outfitters, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Window Outfitters, Inc. must survey all
of their customers.
If you are a recent customer of Window Outfitters, Inc. and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Window Outfitters, Inc.'s application.