I would recommend Jeff Benton Homes to anyone in a heartbeat. Excellent homes!
Member Profile
We know that researching Huntsville real estate in Madison County can be an exciting yet overwhelming task as you search for that one-of-a-kind affordable home. If you are relocating to the North Alabama area or simply looking for a new quality built home, please see what Jeff Benton Homes has to offer. We are an established homebuilder specializing in building family style, quality homes with spacious, open floor plans located throughout the Madison County area. Our neighborhood communities offer convenience, award-winning school districts and simply more home for your money. With so many Jeff Benton Homes neighborhoods providing convenient access to Redstone Arsenal, we invite BRAC relocation families to allow Jeff Benton Homes' team help in making your transition to North Alabama as simple as possible. Contact us today and be sure to read what some of our recent customers have to say about us. Good luck on your search for your new home! ---Jeff Benton, President Read more
Guildmaster Award Winner
2007 Guildmaster
2010 Guildmaster
2011 Guildmaster With Distinction
Affiliations
GuildQuality
EnergyStar
Better Business Bureau
2-10 Home Buyers Warranty
Customer Feedback Summary
Published Comments
Overall, the process has been great and much easier than I expected. Quality of the materials seems to be high and the options in the design studio are beautiful. Everyone has been knowledgeable and helpful. We are excited to move into our house soon!
The Design Studio I cannot praise enough. It is very essential to have all options available to see, in order to decide which suits you best. It is well thought out, and laid out. Janet is a sweetheart, and was EXTREMELY helpful, efficient, and gave us loads of great advice.
This is the best experience we've ever had building a home.
Keep up the good work. I'm very pleased so far. It's great that such a high quality builder can keep prices affordable--Jeff Benton's ability to manage logistics is truly impressive. Through the worst tornado outbreak in Alabama's history you managed to keep new homes on track. Thanks!
Cindy Dufrene was absolutely wonderful. We lived in North Carolina while the house was being built and we think she went over and above her duties to keep us informed every time something new was being done to the house
We cannot stress enough how pleased we are with JBH's response to our needs. Each employee we have had contact with has been professional, caring and genuinely believes in the company they work for.
Allison at Cross Creek is really caring, gentle, and pleasantly persistent. She did not give up in finding a way to meet our needs. I am really grateful for all she did.
i love our floor plan. we could not ask for more closet space. Everyone has been so nice and wonderful. we just love our house and recommend JB anytime we can.
Jade Rosetti did a FANTASTIC job helping us design our new home. We had so much fun and she was very helpful in helping us decide on some of the major designs of the house. She gave us great suggestions and tips on driving to other JBH neighborhoods to help pick out the brick and exterior design of the house.
Cindy has been great throughout this process. Her initial handling of our issues led us to a decision to build with Jeff Benton in a very short time. In fact, I took longer to decide on my last car than I did for this home and Cindy had a great deal to do with making this an easy decision.
I was most satisfied with how they met my expectations. This is the first new house that I've owned. I didn't expect their high level of customer service.
The walk-through. The discussion of how things work and where I could go to get information about the paints and the appliances, it was awesome.
Keep doing what they are doing, excellent customer service.
My nephew-in-law is a custom home builder in that area, and I said "Nope, going to Benton's Renaissance". I had plenty of good options and I have plenty of money so that's not an issue. I just wanted value from my builder.
Unbelievably easy. When I tell people we are building a house we always get the 'oh you poor soul' looks and then I feel guilty and have to explain 'oh on it is not like that -- we are building a Jeff Benton Home.'
The floor plan is literally a dream come true!!
Jeff Benton is the the best in North Alabama.
The walk-through went well. There was open and honest communication.
THANK YOU for our wonderful home and neighbors!!! I know that you don't control who moves into your communities but I believe that God knew exactly who would live at River Ridge. It is like meeting family you never knew you had!
I have been very impressed with JBH overall. It is such a pleasure to live at River Ridge. I am so grateful for our very special community and the people here. It's amazing!!!
The home has a great floor plan. The workmanship of the home is overall very good.
I was most satisfied by the organization and structure of their process.
The whole process was very professional and well done.
Quick response to warranty requestsHome is very nice Built exactly when we were toldAlways someone to talk to about questions
I appreciated the process of choosing all the options. I thought that was made very straightforward and easy.
I have been highly satisfied with Jeff Benton Homes thus far.
Probably their customer service. They were easy to deal with and easy to talk with. All of their people are very friendly and very accessible.
We were satisfied with just about everything. We've had a few problems and they have taken care of them right away so that has been nice.
We haven't had any problems yet but I'm sure if any come up they would resolve them effectively.
Guildmember since 2005
As a GuildQuality Guildmember, Jeff Benton Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jeff Benton Homes in Madison, AL; Owens Cross Roads, AL; Hampton Cove, AL; Huntsville, AL; Meridianville, AL; New Market, AL; Owens Cross Rds, AL; Oxr, AL; Brownsboro, AL; Harvest, AL; and 12 other cities in Alabama.
In this report, Jeff Benton Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2005. In that time, 850 out of 1317 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Recent Activity
Jeff Benton Homes received feedback from a customer in Madison, AL.
Jeff Benton Homes received feedback from a customer in Madison, AL.
Jeff Benton Homes received feedback from a customer in New Market, AL.
Jeff Benton Homes received feedback from a customer in Madison, AL.
Jeff Benton Homes received feedback from a customer in Huntsville, AL.
2012 Guildmaster Application
Jeff Benton Homes is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Jeff Benton Homes must survey all
of their customers.
If you are a recent customer of Jeff Benton Homes and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Jeff Benton Homes's application.
