We love GuildQuality. You are professional, always looking to improve your services, and are gaining recognition amongst our clients and peers. Well done Geoff for turning your idea into a reality and assembling a first class group of employees. - Aug 10, 2010 in Mt Pleasant, SC

I personally think that Guild Quality has come up with the type of survey system that is comprehensible and offers flexibility in changing or creating surveys that will meet individual company needs. - Jul 27, 2010

The knowledge and customer service skills of the staff has surpassed my expectations. We are very happy with GQ and would definitely recommend your services. - Jul 26, 2010

I like how GuildQuality is always making improvements and actively involved in helping builders promote their company. - Jul 07, 2010

Clearly , GuildQuality is a key player in our ability to offer great client service, they indirectly hold us accountable! - Jul 06, 2010 in Mansfield, OH

You guys are doing great. always very helpful. - Jun 11, 2010 in Ephrata, PA

Thank you so much for helping us serve our clients better with your valuable feedback! - May 03, 2010 in North Charleston, SC

Thank you. I think you have a valuable survice that helps my company better.Ty - Apr 23, 2010 in CO

I really like that I can now access a comment and get it on the survey quick with just one click. That was a great improvement. - Apr 22, 2010 in Norman, OK

We like GuildQuality. We have your link on our website. It's nice being able to see feedback posted there. - Apr 22, 2010 in Landover, MD

We love GuildQuality. They're great. We get a really good response rate. We're very happy with them. It has definitely helped us with sales. - Apr 15, 2010 in St. Paul, MN

Thank you for adding the feature that allows us to add comments to our customer survey so much easier and quicker. - Mar 22, 2010

I love the 3rd party survey. Our clients respond to it well. Thanks, keep up the good work. - Mar 18, 2010

Good Job GQ - Mar 17, 2010 in MN

Your service is excellent and you were responsive when we had questions in the past. Thanks - Jan 22, 2010 in Powhaten, VA

I'm very happy with the services and valuable information provided by Guild Quality. Thank you! - Jan 20, 2010 in Scottsdale, AZ

Laura Summerlin is amazing to work with, she is always responsive and always takes care of us! - Aug 05, 2010

Jerrod Butler and Laura Summerlin - two totally responsive and proactive people. - Jul 07, 2010 in Croton-on-Hudson, NY

Laura Summerlin. Besides the fact that she is always on top of everything she is patient and kind and very helpfull. I have experienced the Best customer service expereince with her! - Jul 01, 2010 in Marietta, GA

Heather Van Sickle and Laura Summerlin have gone out of their way to make this experience with Guild Quality a favorable one. They are so kind and helpful! - Jun 06, 2010 in Silver Spring, MD

Laura Summerlin has been excellent to work with - May 19, 2010 in Charlotte, NC

I have had the pleasure to work with Heather VanSickle and Laura Summerlin. They were extremely helpful in getting me started and training me on how to use the reports to help share our feedback with clients and potential customers. - May 03, 2010 in North Charleston, SC

Jerrod Butler. He does a great job. He's always accessible and always looking out for us. He'll go in and update our profile when we get good comments. He's a great sales rep. - Apr 15, 2010 in St. Paul, MN

Heather has been incredibly helpful. I like Geoff Graham a lot---and I think his wife and kids are cute, too. - Apr 15, 2010 in North Garden, VA

Laura Summerlin and the tech staff. She and someone on the technical staff were fantastic at correcting an issue that occurred in quick order. She's always pleasant, more than willing to help. - Apr 14, 2010

Erin Rosintoski has always gone out of her way to serve me. Most recently it has been Laura Sutherland. Both individuals provide outstanding service. If I email or call and they are not available they always get back to me. If they don't have the answer to my question, which seldom happens, they will research it and get back to me. It is a pleasure to work with them. - Mar 30, 2010 in Boise, ID

Everyone is really helpfull and easy going. - Mar 25, 2010 in CA

I think the whole team is exceptional. - Mar 22, 2010 in Arnold, MD

Laura Summerlin who is always pleasant and goes out of her way to help me if I need it. Also, which is very important to me, she responds to my calls or e-mails in a very timely manner. - Mar 22, 2010

Everyone we have dealt with has been extremely helpful, enthusiastic, and kind - Heather Fricke, Mark Miles, Laura Summerlin.The integrity and professionalism of your product comes across in the integrity and professionalism of your employees. - Mar 22, 2010 in West Chester, PA

Laura Summerlin is truly wonderful to work with. She is responsive to inquiries and considerate of one's time. I feel like she is extremely knowledgeable of the GuildQuality products. - Mar 11, 2010 in Atlanta, GA

Laura Summerlin has been very helpful with getting us started and is always readily available to help us when needed. - Feb 23, 2010

Laura Summerlin does a good job with a quick response and communication when contacted. She is always very polite and courteous whether on the phone or by email. - Jan 22, 2010

Laura Summerlin and Jerrod Butler have been very supportive - Jan 21, 2010 in Evanston, IL

Every staff member we have worked with has been outstanding, friendly and helpful. - Dec 28, 2009 in Holbrook, NY

Laura Summerlin is always a great help. - Dec 17, 2009

Heather always goes above and beyond. - Dec 15, 2009 in Naperville, IL

Both Laura and Jerrod were great in different ways and absolutely wonderful with customer service. - Nov 24, 2009 in Lititz, PA

Erin and Laura have consistently been available for questions and have been quick with responses and solutions! - Nov 19, 2009 in Johns Island, SC

Geoff - implementing a lot of great stuff and always receptive to feedback! Laura - always super helpful, friendly and knowledgeable! - Nov 10, 2009 in Reston, VA

Laura Summerlin. She has been incredibly responsive to my requests. - Nov 09, 2009

Laura Summerlin is awesome! She is always very helpful, considerate, and knowledgeable. - Oct 29, 2009 in Charlotte, NC

Nothing. I think this is a fantastic tool for our company to measure our quality and customer relations. - Aug 04, 2010 in Baltimore, MD

I wouldn't change a thing. I think it's a great service. - Apr 22, 2010 in Iowa City, IA

Great Service - Feb 27, 2010

I have yet to come across anything that needs changing or improving. - Feb 23, 2010

The service has been great, I can't think of anything that could be better. - Dec 28, 2009 in Holbrook, NY

To date, I would not change anything. I'm very happy with customer support and quick response time to questions. - Nov 19, 2009 in Johns Island, SC

The Guild Quality survey system is consistent with our company standard of ethics and has proven consistent results from each of our clients. Guild Quality gives each participating company the opportunity to enter the Guildmaster Awards in recognition of their customer service skills. Being a GuildMaster recipient for (3) consecutive years has given us the opportunity to proudly display our Guildmaster with Distinction Awards in our selection center and our website. Guild Quality's support team has always treated Foster Remodeling Solutions with complete professionalism and exceptional customer service. I would definitely recommend this survey system to anyone in the remodeling industry that is interested in getting honest and consistent feedback from their clients. - Jul 27, 2010

I have experienced prompt, knowledgeable and friendly assistance that satisfied my need at the time. Great service! - Apr 28, 2010 in Nashville, TN

Heather and Laura have been great througout this entire process and continue to be. It's been a pleasure working with them. - Mar 30, 2010 in Newport Beach, CA

I am very impressed with how promplty I receive responses to inquiries and how quickly my survey requests are processed. - Feb 23, 2010

Not that I can think of at this time but you guys always seem to be coming up with new ideas to enhance your service. I'm excited to see what might be next. - Mar 30, 2010 in Newport Beach, CA

We use our summary page and your link on every appointment we go on so the customer can look the information up themselves. Great selling point. Also one customer found us on Guild Quality and we have done 2 bathrooms for them and quoted two more. - Mar 10, 2010