We were extremely happy, and we definitely will recommend your company!
Member Profile
Dear Friend, Read more
Hi! This is Aaron, Matt, and Lori, owners of Guardian Roofing. Thank you for coming to our website. Perhaps you were referred by a friend, neighbor or family member, or saw us working in your neighborhood. Or maybe you found this site by "accident" (if there is such a thing).
Regardless of how you got here! We have filled it with content and information that is virtually guaranteed to assure that your next roofing investment will result in success.
If you're planning on hiring a Washington roofing contractor you know that it is a significant investment. You probably also know that contractors are not all the same. That's why we have created our homeowner consumer guides. There's a lot of information that may surprise you that impacts the quality of the roof you purchase and how much you pay. With our "Consumer's Insiders Guides to Roofing" you'll quickly discover why this site is the #1 place for learning how to best select a roofing contractor, and how to get the best return on your roofing investment.
We look forward to being of service to you soon!
Affiliations GuildQuality
Customer Feedback Summary
Published Comments
We love our roof! The people who worked on it were very fast and thorough and cleaned up and everything.
I would like to recognize the project manager and the salesman, Pat Kollar at Guardian Roofing for their exceptional service. Pat spent lots of time and was very accurate. I was very impressed with his work.
My primary reason that I chose Guardian Roofing is because I had an emergency type situation where the older roof was blowing off. It was raining. I called and they came out of their way to repair the roof. They were very responsive and quick. The job that he did was very good. I was very impressed because they went out of their way to please a customer.
It was not what I was expecting in such a great way. It was a great, great experience overall.
I was most satisfied with the overall experience of the crew, workmanship, professionalism, and prompt communication.
There was a small issues that they had to come back and fix. But it got done in a prompt manner
I thought that Ryan and Matt were absolutely full of information. We ended up getting insulation because of Ryan's recommendation. Matt had such a kind heart. He was honest and not pushy. He has called to check how things are.
In the past, we thought we needed a new roof. Guardian Roofing told us we had a couple of more years with it. They just cleaned it. They were honest in the beginning. They could have just replaced it for the money. They were very professional.
Everyone was very nice and professional at Guardian Roofing. Our salesperson, Matt helped us look for our dog when he ran away during our meeting with him. He was just so nice. The crew was fabulous, even the guy that did the chimney was awesome.
The customer service was outstanding! The quality of their product is great.
I'd like to recognize Matt and Luis who came out to help at 4 in the morning when our house was leaking.
It was an awesome experience.
The person who did the skylight installation (sorry I don't remember his name) did a fabulous job--it works perfectly, and looks great--most importantly, does not leak.
I was satisfied with the overall job- the way it looks, how quickly it was done. The whole experience was great.
We were very pleased with the pricing, the quality of the work, and quick response.
The whole crew was great.
Satisfied with everything. The moss removal worker took special effort to protect our extensive pond system. The roof repair people pursued the problems until they were found & solved. These efforts were not unnoticed by us.
N/A, They met or exceeded our expectations.
The entire staff and crew were great!
There were NO problems!
They were very efficient in getting the work done. The job only took them one day and they cleaned up so well afterwards, you would never know they were here.
They gentleman who repaired my steps really went above and beyond the call of duty to get them done. His name was Sam.
They were on time and they completed the project as expected. It was a big job, and even though it took a little longer to complete it I think they worked very hard to get it done. I was happy with the project.
The guy who did the roof cleaning went above and beyond in cleaning up the deck and the driveway - it was cleaner than when he started.
They all deserve credit for doing such a good job and having it wrapped up on time.
They did what they said the would do, they did it when they said they would do it, and they did it all for the price they quoted me on. They were great all around.
The people on the phones had a great attitude.
My neighbor recommended Guardian Roofing.
The professionalism and the way they made promises about how things would be done. They carried out these promises. The installer did a great job and cleaned up. I was impressed. You get what you paid for.
Guildmember since 2011
As a GuildQuality Guildmember, Guardian Roofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Guardian Roofing in Tacoma, WA; Seattle, WA; Puyallup, WA; Lakewood, WA; Auburn, WA; Gig Harbor, WA; Renton, WA; Federal Way, WA; Bonney Lake, WA; Kent, WA; and 37 other cities in Washington.
In this report, Guardian Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in November 2011. In that time, 137 out of 208 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Guardian Roofing received feedback from a customer in Gig Harbor, WA.
Guardian Roofing received feedback from a customer in Tacoma, WA.
Guardian Roofing received feedback from a customer in Seattle, WA.
Guardian Roofing received feedback from a customer in Tacoma, WA.
Guardian Roofing received feedback from a customer in Puyallup, WA.
