We had several concerns and he addressed all of them.
Member Profile
Founded in 1988, by master carpenter Greg Smith, the Greg Smith Company is an award-winning design/build home remodeling contractor and custom home builder. The types of projects we work on include: custom homes, kitchens, bathrooms, home additions, finished basements and attics, whole house remodels, interior and exterior remodeling and more. By combining our design/build process with value engineering, we can simplify and speed up the remodeling process, giving you the most value for your money. We can even give you peace of mind with our Greg Smith Company Price Guarantee. Read more
We work with homeowners in:
- Virginia - Maryland - Washington DC.
Professional Affiliations
-National Association of the Remodeling Industry (NARI) -Maryland Home Builders Association (MHBA) -Remodelers Advantage Roundtables -GuildQuality
Awards
-Big50 Award from Remodeling Magazine
-Roger Gregory Award for Greg Smith's decade plus of volunteer community service repairing and remodeling homes to improve the living conditions of indigent residents in Virginia's rural communities and his volunteer work delivering food to the needy twice a month for a local food bank.
-NARI Contractor of the Year Awards (four and counting) for projects in various categories over the years plus one for community service from the Metro DC chapter of the National Association of the Remodeling Industry
-Best Whole House Remodel and Addition Over $920,000 and Best Master Bath Renovation Over $65,000 from the Montgomery County Builders Association.
-Chrysalis Award for Excellence in Design/Build of a Kitchen between $40,000 - $75,000.
-Excellence in Design Award by the Falls Church Village Preservation and Improvement Society.
Licensed and Insured
We are licensed to remodel homes and build custom homes in Virginia, Maryland and the District of Columbia. We also carry general business liability insurance, and workers comp insurance. We require our specialty trade remodeling contractors to be licensed (where applicable) and to carry the appropriate business liability and workers comp insurance. Licensed in Virginia (2701-035900A), Washington, DC (02688) and Maryland (45259).
Greg Smith Company - Design Build Home Remodeler and Custom Home Builder 703-532-5225
GuildQuality Partner Affiliations Remodeling's Big50 Remodelers Advantage
Affiliations
GuildQuality
National Association of the Remodeling Industry
Home Builders Association of Maryland
Better Business Bureau
NARI Certified Kitchen & Bath Remodeler
Customer Feedback Summary
Recent Reviews & Published Comments
I was most satisfied with his professionalism.
We will be discussing another project with GSC sometime very soon (a landscaping project).
The site manager was very competent and helpful. He walked us through the process well.
Greg Smith Company did a great job.
We were concerned about timeliness, and the did a good job finishing on time. And we wanted it to be high quality work, and they did.
The design guy was great and he was really willing to work with us and come up with creative designs. Very high quality workmanship, woodwork in particular.
They did a great job.
We were concerned about the disruption involved and Greg Smith Company kept this to a minimum.
The foreman was Roberto. He was pleasnat, always smiling, and very professional.
I was afraid that they would not complete the work or not show up on time, all the construction horror stories. They came every day and if they didn't it was due to weather.
The workmanship, and the workers were courteous and respectful.
We've enjoyed working with Greg and his team on our remodeling projects and would recommend him to others considering jobs both large and small. He is a contractor that you can trust and have confidence in.
We had concerns about the timeliens and budget and the potential for "scope creep", which we discussed with Greg and the team up front. They were sensitive to our concerns and managed the project to prevent any significant issues, even as one hidden structural issue with our home was discovered - they were able to remediate the issue quite effectively.
Randy did a solid job on site. Greg also does an excellent job of communicating with customers and keeping the project moving.
The workmanship was high quality.Communication with the team on site was effective and clear, and they offered good suggestions during th edesign phase to help us get the most out of our project and budget. The team kept to timelines pretty well. We had one minor issue that crept in during the project that was not under control of the contractor - they worked hard to make up the time taken to address the issue.
We're repeat customers, so that should confirm our trust and confidence in Greg Smith and his team. We'd gladly provide a reference to prospective customers.
Remodeling projects are never "easy" and we hit a few snags, but Greg and his team were on top of things and worked through snags as they came up. The process was as expected based on our prior experience working with Greg Smith Company. We're repeat customers, so that should confirm our trust and confidence.
We're extremely pleased with the results. We will definitely use them again for any remodeling projects.
We have an older home that required unique attention and we're very satisfied overall with the workmanship.
Delaney and the crew kept everything safe and clean. They did an exceptional job making sure that we were comfortable.
The crew was organized, professional, respectful and friendly.
Roberto's exterior design was exceptional. We love the character of the house as do our friends and neighbors. And Delaney and his crew (Carlos, Giavonni, Otto and Juan) did an amazing job with the interior. Delaney's attention to detail is evident throughout our house.
I was initially concerned about the cost, and trusting people in my home. Greg was very straight from the beginning, and I didn't have to worry. These types of projects are very common for them, so I wasn't worried about coming home and finding busted stuff or them calling me one day and saying they've raised the price.
They had a friendly demeanor, and they were very timely and considerate. I felt like they cared about the fact that they were walking through my house with my little baby. Overall it was smooth.
The design of the work and the quality was really excellent. We didn't tell them what to do, they just did a great job on their own.
I would recommend Greg to anyone wanting to do remodeling. We are happy to serve as references. Professional from start to finish.
I didn't want to repaint my existing room and Greg's crew did the cut through so professionally, my custom paint job was fine. They also did an excellent job of matching our siding. You would never know the addition siding is 10 years newer. Great job!
They made suggestions about what would improve the design and I adopted most of their suggestions.
5! Everybody that works for the Greg Smith company was professional,competent and extremely courteous.
Guildmember since 2007
As a GuildQuality Guildmember, Greg Smith Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Greg Smith Company in Falls Church, VA; Mclean, VA; Fairfax, VA; Alexandria, VA; Washington, DC; Annandale, VA; Bethesda, MD; Vienna, VA; Silver Spring, MD; and Arlington, VA.
In this report, Greg Smith Company has published a summary of the customer feedback they've received since they joined GuildQuality in December 2007. In that time, 21 out of 23 customers (91%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2010.
