Garman Builders
Garman Builders
www.garmanbuilders.com
471 N. Reading Road
Ephrata, PA 17522
(717) 733-4383
View Customer Feedback by Alias
Explain Future Services
99%
Likely to Recommend
95%
Recommend Community
100%
Clean & Safe
93%
Community Builder
100%
Condition of Home
97%
Employees & Subcontractors
95%
Expertise
100%
Finished Product
100%
Flexible/Accommodating
96%
Floor Plan
100%
Homeowner's Orientation
100%
Innovation
94%
Original Design
100%
PM Communication
100%
PM Professionalism
100%
Project Manager
100%
Sales Communication
94%
Schedule
100%
Selection Process
100%
Smooth Closing
95%
Warranty Work
90%
Comment Area Of Satisfaction Lebanon, PA Jan 27, 2010

Communication. Always returned my phone calls and emails and always had the answers for me.

Comment Recommend Builder Lebanon, PA Jan 27, 2010

Absolutely Garman builders will be recommended to friends and family. They are a pleasure to work with.

Comment Additional Comment Mt. Joy, PA Dec 17, 2009

We would use Garman again and recommend them to our closest friends and family -)

Comment Area Of Satisfaction Mt. Joy, PA Dec 17, 2009

Very professional and timely. Answered questions quickly and were very helpful. The worksite was kept incredibly clean. We love the end product.

Comment Area Of Satisfaction Ephrata, PA Nov 02, 2009

The quality of the home that they built. It is a very reasonable price for what you get.

Comment Area Of Satisfaction Ephrata, PA Oct 01, 2009

1. The timeline to build our house was right on, to the day! This was very important since our old home sold right away.2. The grading around our new home turned out better than planned.

Comment Area Of Satisfaction Ephrata, PA Sep 02, 2009

Probably the quality of the people they had working for them who were competent, professional, and outstanding, and it is a well-built house.

Comment Homeowner's Orientation Manheim, PA Jun 02, 2009

WOW! The home orientation was extremely informative and thorough. We have purchased other new homes in the past and never experienced such an impressive home orientation. Thank you for taking the time to walk us through the house and answer all our questions; supplying us with the new home notebook was also very helpful.

Comment Area Of Satisfaction Ephrata, PA Apr 28, 2009

I was very impressed with the homeowner binder, this will come in handy especially since this is our first home.

Comment Area Of Satisfaction Ronks, PA Feb 11, 2009

All those we interacted with demonstrated professionalism at all times and looked to meet our needs as the customer.

Guildmember since 2008

As a GuildQuality Guildmember, Garman Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Garman Builders in Ephrata, PA; Denver, PA; Lebanon, PA; Manheim, PA; Lancaster, PA; Ronks, PA; Lititz, PA; Willow Street, PA; Palmyra, PA; Camp Hill, PA; and 11 other cities in Pennsylvania.

In this report, Garman Builders has published a summary of the customer feedback they've received since they joined GuildQuality in May 2008. In that time, 204 out of 255 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.

Recent Activity

Garman Builders received feedback from a customer in Lititz, PA.

01/31/12

Garman Builders published a property for sale. View their updated Guildmember Profile.

01/30/12

Garman Builders received feedback from a customer in Ephrata, PA.

01/30/12

Garman Builders received feedback from a customer in East Earl, PA.

01/28/12

Garman Builders received feedback from a customer in Ephrata, PA.

06/26/10

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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