I was satisfied in all areas. There was not one person in the chain of services that was weak or less than helpful. I felt informed throughout every step. Everyone one of my concerns was listened to and addressed.
Member Profile
Customer Feedback Summary
Recent Reviews & Published Comments
Well my experience with Garman was professional. I was pleased with the way the house looked prior to and after moving in, everything's working. They did come quickly to fix one problem I had, I'm waiting on another problem right now. All in all I'd definitely recommend this place to one of my friends- and I have.
Very easy to work with! Finished before the date that was assigned
The overall experience. Most times, you hear that building a new home is a night mare. My experience was wonderful.
Attention to detail is high with Garman. Even the items which need to be addressed on the punch list were done in a timely manner.
The level of customer service from start to finish was great.
I think they did an excellent job. We would go with them again if we have any future renovations (which we will). They do awesome work. There were two guys (Shawn and John) that were from Garman. They gave me a heads up when they were coming out. They were just great to work with.
They were very professional. Our home is very well built.
Building my home with Gaman Builders was an absolute pleasure.
Communication. Always returned my phone calls and emails and always had the answers for me.
Absolutely Garman builders will be recommended to friends and family. They are a pleasure to work with.
Best builders ever!!!
We would use Garman again and recommend them to our closest friends and family -)
Very professional and timely. Answered questions quickly and were very helpful. The worksite was kept incredibly clean. We love the end product.
I think they did a fine job. It was a pleasure doing business with them.
The quality of the home that they built. It is a very reasonable price for what you get.
I didn't expect "easier"; I expected thorough which is what we got.
1. The timeline to build our house was right on, to the day! This was very important since our old home sold right away.2. The grading around our new home turned out better than planned.
Everyone was fantastic to work with!
Probably the quality of the people they had working for them who were competent, professional, and outstanding, and it is a well-built house.
WOW! The home orientation was extremely informative and thorough. We have purchased other new homes in the past and never experienced such an impressive home orientation. Thank you for taking the time to walk us through the house and answer all our questions; supplying us with the new home notebook was also very helpful.
I was very impressed with the homeowner binder, this will come in handy especially since this is our first home.
All those we interacted with demonstrated professionalism at all times and looked to meet our needs as the customer.
We love our new home. It's beautiful and well built.
Guildmember since 2008
As a GuildQuality Guildmember, Garman Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Garman Builders in Ephrata, PA; Denver, PA; Lebanon, PA; Lancaster, PA; Manheim, PA; Ronks, PA; Myerstown, PA; Mt. Joy, PA; Lititz, PA; Willow Street, PA; and 16 other cities in Pennsylvania.
In this report, Garman Builders has published a summary of the customer feedback they've received since they joined GuildQuality in May 2008. In that time, 220 out of 278 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Garman Builders received feedback from a customer in Ephrata, PA.
Garman Builders received feedback from a customer in Mt. Joy, PA.
Garman Builders received feedback from a customer in Lancaster, PA.
Garman Builders received feedback from a customer in Mount Joy, PA.
Garman Builders published a property for sale. View their updated Guildmember Profile.
