Garden State Brickface, Windows & Siding
217 E Highland Pkwy.Roselle, NJ 07203(908) 241-5900

For over 60 years, Garden State Brickface, Windows & Siding has provided Professional Home Exterior Remodeling and Home Improvement products to homeowners throughout New York, New Jersey and Connecticut. (more)


Customer Feedback Summary

Of 724 customers surveyed, 357 responded (49%)
Clean & Safe
96%
Communication
91%
Installation Crew
94%
Problem Resolution
90%
Professional & Organized
93%
Quality Of Materials
96%
Quality Of Workmanship
95%
Sales Knowledge
93%
Schedule
92%
Value
91%
Likely to Recommend
92%

Map of Recent Work

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Reviews & Comments

63 Reviews
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  • review
    Rafael A.
    Berkely Heights, NJ
    Oct 06, 2014
    Garden State Brickface, Windows & Siding

    The experience with Garden State Brickface, Windows & Siding was a good one. From meeting with the representative who explained everything from the process, the materials, and making suggestions, to the workers showing up on the scheduled day and time, and then seeing the completed job within the time frame made this a pleasant experience. I would hire them again.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Randolph, NJ
    Sep 17, 2014

    I would say that the operations manager was exceptional. The person doing scheduling in the office was excellent. The lead installer spent a lot of time trying to match the color they were applying and you would not even know it was patched. It looks freshly done.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Clark, NJ
    Sep 15, 2014

    The crews showed up on time and got right to work. They talked to me about the job. They worked with me well in terms of special requests.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Wharton, NJ
    Sep 15, 2014

    From start to finish, the job was done excellently!

    Did you find this helpful? Yes
  • review
    Donna S.
    Wharton, NJ
    Sep 15, 2014
    Garden State Brickface, Windows & Siding

    My husband & I contacted Garden State Brickface to find out about their product & services. We were very pleased with Nick Renna's knowledge & kind demeanor. He offered many options to fit our budget. Every aspect of the process moved along as scheduled. The job was done by very courteous & efficient workers in the time specified. I would highly recommend Garden State Brickface to anyone interested in having this type of work done at their home or business.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Lafayette, NJ
    Sep 15, 2014

    The salesperson, Sean Bruff, was very good. He was good to talk to. He explained everything very well. He even called to see if we could do it earlier, which worked out.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Lafayette, NJ
    Sep 15, 2014

    I was most satisfied that Garden State Brickface, Windows & Siding did everything exactly the way they said they would. It was well measured out. It worked out well. Everyone loves it who's seen it. I put a plastic railing on the porch and it looks absolutely magnificent.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Greenbrook, NJ
    Sep 15, 2014

    I was most satisfied with Dan. He was professional and presented the business well.

    Did you find this helpful? Yes
  • review
    Bridget K.
    Croydon, PA
    Sep 12, 2014
    Garden State Brickface, Windows & Siding

    From the start, it was very easy. I had no problems and they offered the same price as they offered me 2-3 years before. The crew was very excellent. They hung my house numbers and put up my mailbox for me, and even the lights. They made sure the job was complete, even with the little extras.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Suffern, NY
    Sep 12, 2014

    The gentleman from Garden State Brickface, Windows & Siding who ran the job at my house, I think his name was Manny, kept me on top of what was going on. He was very professional.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Suffern, NY
    Sep 12, 2014

    I thought that Harvey, my salesperson from Garden State Brickface, Windows & Siding, was very personable and the job was done to my expectations. The salesman was very nice and the job was done very nicely.

    Did you find this helpful? Yes
  • review
    Janet H.
    Tenafly, NJ
    Sep 05, 2014
    Garden State Brickface, Windows & Siding

    The work was done in a timely manner and all the workmen were very friendly and nice. It looks beautiful and I believe that it will last a long time.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Warren, NJ
    Sep 05, 2014

    The salesperson was very knowledgeable, and the crew was very professional. They did a great job. There's no doubt about that.

    Did you find this helpful? Yes
  • review
    Lou A.
    Fairview, NJ
    Sep 05, 2014
    Garden State Brickface, Windows & Siding

    I am extremely happy with the work done by Garden State. The quality of workmanship and product is outstanding. I would definitely recommend them to others.

    Did you find this helpful? Yes
  • review
    Tony P.
    Warwick, NY
    Sep 05, 2014
    Garden State Brickface, Windows & Siding

    We were a little nervous since the house was jist finished being painted a couple of days earlier. They had the siding protected and no damage to our paint and the chimney looked great.

    Did you find this helpful? Yes
  • comment
    Area For Improvement
    Princeton Junction, NJ
    Aug 29, 2014

    They did not fall short. Everything was installed perfectly, in a timely fashion, and without any delays or extra costs.

    Did you find this helpful? Yes
  • review
    Elvin D.
    Princeton Junction, NJ
    Aug 29, 2014
    Garden State Brickface, Windows & Siding

    The staff was extremely courteous, knowledgeable, and their expertise was shown in the great work they did. I will definitely reach out to friends and family that are in need of similar work, and I'll recommend the company.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    New Providence, NJ
    Aug 29, 2014

    I was most satisfied with overall the crew, workmanship, informing me, and adhering to my special requests. We had to be careful to not have the space exposed too long because of bees. My crew was the best.

    Did you find this helpful? Yes
  • review
    Ted R.
    Middletown, NJ
    Aug 29, 2014
    Garden State Brickface, Windows & Siding

    I was extremely happy with Garden State Brickface, Windows & Siding. Everybody does what they say they are going to, shows up when they say they are going to, and the finished product is wonderful.

    Did you find this helpful? Yes
  • review
    Jose L.
    Burlington, NJ
    Aug 28, 2014
    Garden State Brickface, Windows & Siding

    The quality of the finished paint job was awesome. It made the house stand out. Everyone was asking if the house was new. That is how good it looked.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Exterior painting (501)
  • Siding (501)
  • Windows & doors (501)

Recent Activity

  • 10/06/14 Garden State Brickface, Windows & Siding received feedback from a customer in Berkely Heights, NJ.
  • 10/03/14 Garden State Brickface, Windows & Siding received feedback from a customer in Highland Park, NJ.
  • 9/27/14 Garden State Brickface, Windows & Siding received feedback from a customer in Maywood, NJ.
  • 9/24/14 Garden State Brickface, Windows & Siding received feedback from a customer in Holmdel, NJ.
  • 9/24/14 Garden State Brickface, Windows & Siding received feedback from a customer in Berkeley Heights, NJ.

More about Garden State Brickface, Windows & Siding

As a GuildQuality Guildmember, Garden State Brickface, Windows & Siding relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Garden State Brickface, Windows & Siding in Staten Island, NY; Brooklyn, NY; Bronx, NY; Old Bridge, NJ; Freehold, NJ; Wayne, NJ; Edison, NJ; Nutley, NJ; Jackson, NJ; Yonkers, NY; and 366 other cities in New Jersey, New York, Pennsylvania and Connecticut..

In this report, Garden State Brickface, Windows & Siding has published a summary of the customer feedback they've received since they joined GuildQuality in May 2012. In that time, 357 out of 724 customers (49%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.

Garden State Brickface, Windows & Siding surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Garden State Brickface, Windows & Siding customer, and if Garden State Brickface, Windows & Siding completed work for you after May of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Garden State Brickface, Windows & Siding since May of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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