I was most satisfied with the site manager. He was very knowledgeable, and always knew what was going on.
Member Profile
Essex Homes Southeast, Inc. strives to be a leader in providing all levels of new homes in the South Carolina Midlands area with all aspects: value, design, quality, and after sales service. Essex Homes Southeast, Inc. is committed to providing you with a quality built home, in warm and inviting communities so that you have: Read more
THE KEY TO BETTER LIVING!
With Warmest Regards, KARL HASLINGER Chairman & CEO , Essex Homes
Guildmaster Award Winner
2010 Guildmaster With Distinction
2012 Guildmaster
Affiliations GuildQuality
Published Comments
They did a good job. We had a problem through the county, but Essex took care of everything.
They build a great house and my electricity bill is cheaper than ever. We got a custom home. We love it.
I was most satisfied with the fact that they took time to meet with me afterwards and explain some things.
I would recommend Essex Homes to anyone.
We liked the way Casey talked to us. He was very nice and very knowledgeable. We didn't have any problems.
I like my home, I don't think I would change anything.
I would recognize Jeremy Sightler, the subcontractor in our neighborhood.
I was most satisfied with the quality of the house.
Since we were living in South Florida during the time our home was being built and could not check in on the progress, both Elsen Smith and April Hiscock went the extra mile to keep us informed and helped with any questions and concerns that we had.
Anything that Curtis Jones or Todd Applegate had anything to do with. They are both very professional and will help take care of anything immediately.
We are very happy with our house, and I don't know if I would change anything. It's been great!
I'd like to recognize Jeremy. I don't know if he's part of Essex or the realty company. He's the one selling the homes in the development.
Ms. Alice, who works at the warranty complaint center, gave us exceptional service.
The service and follow up provided by April, Elsen, and the rest of the team in the design center and warranty department is A+
I would like to recognize James Pohorence.
We're very pleased with everything.
I would not change anything, I love my home.
I would recognize Jeremy, the superintendent, who is still building in our neighborhood.
Steve and Benny are stellar. They are the biggest assets to your company. They were always professional, friendly, and hard working. Benny is simply amazing, and I was very impressed by Steve's speed and efficiency.
Right now I'm very happy and I will recommend them to anyone.
I was satisfied in all areas.
I was most satisfied with the value and quality of the home that was delivered.
An again I'm currently in Kuwait and looking forward to go back to my new home that your company made a reality for me and my family! Please give our thanks to all of those that made our dream come true!Best Regards,Wilfredo SolisCamp ArifjanKuwaitAPO AE 09366
Definetely, I've already sarted to recommend your company to friends and family.
I have to say that your employees and subcontractors were very professionals and corteous with me and my family. They always were very nice and provided good information when we had questions every time we wne to see the construction of the house on its different steps along the way.
Mrs. Cynthia Robbins was a tremndaus help and a very good provider of information regarding the location of the property. Mrs. Robbins took my family and my self and treated us as if we were her own family. Mrs. Robbins has a tremendous heart and is very knowledgable about her work. She was always there when we needed to ask a question day and night. She was there for my family all the way through out the whole process from initial building steps to the final closing on hte house. My wife, daughters and my self will like to thanks her via this forum for everything she did for us and for giving us the opportunity to choose the house that we always wanted to have. an again please give our deepest "thank you" to Mrs. Cybthis Robbins.
After contacting Elsen, he would immediately get on top of any concerns we had.
Doris was very helpful. She was a major reason why we chose to buy in this community. We made a connection with her and she addressed all the issues we were thinking about.
Both Jill and Carla are wonderful! Very responsive and easy to work with. Carla's attention to detail and concern for our happiness make you feel like she is having the work done on her own home. And Jill....without her we would not have this beautiful home! She truly looked out for us when we could not sell our previous home. Jill went above and beyond to ensure that we had every opportunity to buy this house. I will recommend Essex every opportunity I have!
Guildmember since 2008
As a GuildQuality Guildmember, Essex Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Essex Homes in Columbia, SC; Lexington, SC; Blythewood, SC; Elgin, SC; Irmo, SC; Waxhaw, NC; Charlotte, NC; Fort Mill, SC; Camden, SC; Clover, SC; and 35 other cities in North Carolina, South Carolina, Rhode Island and Georgia.
In this report, Essex Homes has published a summary of the customer feedback they've received since they joined GuildQuality in April 2008. In that time, 2181 out of 3317 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2013.
Recent Activity
Essex Homes received feedback from a customer in Lexington, SC.
Essex Homes received feedback from 2 customers.
Essex Homes received feedback from a customer in Lexington, SC.
Essex Homes received feedback from a customer in Blythewood, SC.
Essex Homes received feedback from a customer in LEXINGTON, SC.
