Essex Homes
www.essexhomes.net
120 Cromer Road
Lexington, SC 29073
(803) 356-8301

Essex Homes Southeast, Inc. strives to be a leader in providing all levels of new homes in the South Carolina Midlands area with all aspects: value, design, quality, and after sales service. Essex Homes Southeast, Inc. is committed to providing you with a quality built home, in warm and inviting communities so that you have: Read more

THE KEY TO BETTER LIVING!

With Warmest Regards, KARL HASLINGER Chairman & CEO , Essex Homes

Guildmaster Award Winner 2010 Guildmaster With Distinction
2012 Guildmaster

Affiliations GuildQuality

Comment Area Of Satisfaction Blythewood, SC Jun 06, 2013

I was most satisfied with the site manager. He was very knowledgeable, and always knew what was going on.

Comment Area For Improvement Columbia, SC Jun 05, 2013

They did a good job. We had a problem through the county, but Essex took care of everything.

Comment Likely To Recommend Columbia, SC Jun 05, 2013

They build a great house and my electricity bill is cheaper than ever. We got a custom home. We love it.

Comment Area Of Satisfaction Blythewood, SC Jun 04, 2013

I was most satisfied with the fact that they took time to meet with me afterwards and explain some things.

Comment Area Of Satisfaction Lexington, SC Jun 04, 2013

We liked the way Casey talked to us. He was very nice and very knowledgeable. We didn't have any problems.

Comment Recognize Excellence ELGIN, SC Jun 04, 2013

I would recognize Jeremy Sightler, the subcontractor in our neighborhood.

Comment Area Of Satisfaction Columbia, SC Jun 01, 2013

Since we were living in South Florida during the time our home was being built and could not check in on the progress, both Elsen Smith and April Hiscock went the extra mile to keep us informed and helped with any questions and concerns that we had.

Comment Area Of Satisfaction Irmo, SC Jun 01, 2013

Anything that Curtis Jones or Todd Applegate had anything to do with. They are both very professional and will help take care of anything immediately.

Comment Any Changes? IRMO, SC May 29, 2013

We are very happy with our house, and I don't know if I would change anything. It's been great!

Comment Recognize Excellence IRMO, SC May 29, 2013

I'd like to recognize Jeremy. I don't know if he's part of Essex or the realty company. He's the one selling the homes in the development.

Comment Recognize Excellence COLUMBIA, SC May 29, 2013

Ms. Alice, who works at the warranty complaint center, gave us exceptional service.

Comment Area Of Satisfaction Columbia, SC May 28, 2013

The service and follow up provided by April, Elsen, and the rest of the team in the design center and warranty department is A+

Comment Recognize Excellence ELGIN, SC May 23, 2013

I would recognize Jeremy, the superintendent, who is still building in our neighborhood.

Comment Area Of Satisfaction Fort Mill, SC May 23, 2013

Steve and Benny are stellar. They are the biggest assets to your company. They were always professional, friendly, and hard working. Benny is simply amazing, and I was very impressed by Steve's speed and efficiency.

Comment Area Of Satisfaction Waxhaw, NC May 14, 2013

I was most satisfied with the value and quality of the home that was delivered.

Comment Additional Comment Lugoff, SC May 14, 2013

An again I'm currently in Kuwait and looking forward to go back to my new home that your company made a reality for me and my family! Please give our thanks to all of those that made our dream come true!Best Regards,Wilfredo SolisCamp ArifjanKuwaitAPO AE 09366

Comment Likely To Recommend Lugoff, SC May 14, 2013

Definetely, I've already sarted to recommend your company to friends and family.

Comment Employees & Subcontractors Lugoff, SC May 14, 2013

I have to say that your employees and subcontractors were very professionals and corteous with me and my family. They always were very nice and provided good information when we had questions every time we wne to see the construction of the house on its different steps along the way.

Comment Knowledge Of Community Lugoff, SC May 14, 2013

Mrs. Cynthia Robbins was a tremndaus help and a very good provider of information regarding the location of the property. Mrs. Robbins took my family and my self and treated us as if we were her own family. Mrs. Robbins has a tremendous heart and is very knowledgable about her work. She was always there when we needed to ask a question day and night. She was there for my family all the way through out the whole process from initial building steps to the final closing on hte house. My wife, daughters and my self will like to thanks her via this forum for everything she did for us and for giving us the opportunity to choose the house that we always wanted to have. an again please give our deepest "thank you" to Mrs. Cybthis Robbins.

Comment PM Professionalism Columbia, SC Apr 15, 2013

After contacting Elsen, he would immediately get on top of any concerns we had.

Comment Knowledge Of Community Columbia, SC Apr 15, 2013

Doris was very helpful. She was a major reason why we chose to buy in this community. We made a connection with her and she addressed all the issues we were thinking about.

Comment Additional Comment Waxhaw, NC Apr 15, 2013

Both Jill and Carla are wonderful! Very responsive and easy to work with. Carla's attention to detail and concern for our happiness make you feel like she is having the work done on her own home. And Jill....without her we would not have this beautiful home! She truly looked out for us when we could not sell our previous home. Jill went above and beyond to ensure that we had every opportunity to buy this house. I will recommend Essex every opportunity I have!

Guildmember since 2008

As a GuildQuality Guildmember, Essex Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Essex Homes in Columbia, SC; Lexington, SC; Blythewood, SC; Elgin, SC; Irmo, SC; Waxhaw, NC; Charlotte, NC; Fort Mill, SC; Camden, SC; Clover, SC; and 35 other cities in North Carolina, South Carolina, Rhode Island and Georgia.

In this report, Essex Homes has published a summary of the customer feedback they've received since they joined GuildQuality in April 2008. In that time, 2181 out of 3317 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2013.

Recent Activity

Essex Homes received feedback from a customer in Lexington, SC.

06/19/13

Essex Homes received feedback from 2 customers.

06/19/13

Essex Homes received feedback from a customer in Lexington, SC.

06/18/13

Essex Homes received feedback from a customer in Blythewood, SC.

06/18/13

Essex Homes received feedback from a customer in LEXINGTON, SC.

06/17/13

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

Read the complete Terms of Use