Member Report:
11 Responses
Response Rate:
73.3%
Dates:
07/29/2009 - 07/29/2010

In this report, Encore Construction Co., Inc. has published all ratings for the following selected questions that were provided by customers surveyed since July 2009. Since then, 11 out of 15 customers responded to a GuildQuality satisfaction survey, with the most recent response in June 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 100%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Trust
  • 90.9%
    Problem Resolution
  • 100%
    Construction Quality
  • 90.9%
    Professional & Organized
  • 100%
    Communication
  • 100%
    Expertise
  • 100%
    Employees & Subcontractors
  • 90.0%
    Clean & Safe

Customer comments selected by the member for inclusion in this report

  • Our entire project was completed in a timely and professional manner. Encore listened to our wish list and concerns and made things happen for us. We were delighted with the end result!The entire team was great to work with on this project. - Mar 16, 2010 in HarwichPort, MA

    The project was a very positive experience. We felt that Encore really understood our vision of our new home. The guidance and advice throughout the process was greatly appreciated. - Nov 24, 2009 in Wellesley, MA

    Excellent communication, wonderful people! We would highly recommend Encore! - Jul 30, 2009 in Harwich Port, MA

    Area Of Satisfaction