They were always available when we had questions. They would always come over if we needed them to see something and they had great design options.
Member Profile
Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer. Read more
Guildmaster Award Winner
2013 Guildmaster With Distinction
GuildQuality Partner Affiliations Remodeling's Big50
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
National Kitchen and Bath Association
Home Builders Association of Greater Dallas
Texas Residential Construction Commission
Texas Association of Builders
Better Business Bureau
NAHB - Certified Aging In-Place Specialist
Custom Builders USA
NAHB Certified Green Professional
2008 Qualified Remodeler Top 500
NAHB Remodelers
NARI Certified Remodeler
NARI Certified Kitchen & Bath Remodeler, CKBR
2009 Qualified Remodeler Top 500
Remodeling Magazine - Remodeling 550
EPA Lead-Safe Certified Firm
Green Built Texas
2010 Qualified Remodeler Top 500
2011 Qualified Remodeler Top 500
2007 Qualified Remodeler Top 500
2012 Qualified Remodeler Top 500
Customer Feedback Summary
Published Comments
They were very sensitive to my needs and my peculiarities. I've had bad experiences with some contractors not respecting my property before. I felt that Elite had my back and were concerned with my needs at all times.
I was most satisfied with the timeliness of doing the job and keeping us well informed.
The quality. The team tended to all my needs.
Everyone was very professional and great to work with. I really appreciated that the workers were timely and wanted to make sure I was satisfied.
Thank you John Todd for once again (fourtrh time around) working with me to make my home just as I like it.
Quality of workers, quick timeframe for completion, and service by Mr. Todd.
The whole experience was great and I'd highly recommend them. Everybody was really very good. They worked around our schedule and they're an excellent group of people to work with. They also found us people who do house cleaning, which was something I was looking for anyway and really hard to find. They use a specific company for that and I have since continued to use that company on a regular basis for cleaning. That was an added bonus.
We were satisfied with the whole thing, from the day we walked in the door to the finished product.
Overall, we are very satisfied with our bathroom remodeling project. Elite does a great job with good people throughout. We have recommended Elite to friends.
Our interactions with Steve - he was always available, understanding, willing to do whatever to make the job right and to satisfy us.
We expected a good experience and that is what we experienced.
Hard to say for sure since we did not ask for competitive bids. We enjoyed the kitchen remodeling so much that we just talked with Elite.
We loved working with Steve throughout the process. He was flexible, accomodating, friendly and innovative in solving issues.
High quality of work eg: matching cabinets design and paint and glaze, John Belew had everything running like clock work and answered all my questions promptly
This was our second experience with Elite and it was as good as the first one. Elite's professional guidance, attention to detail and wonderful craftsmanship exceed expectations on all fronts. Elite is "our" remodel company!
Steve, Jennifer, John and the entire crew went above and beyond to complete our job in a quality manner. The workmanship is excellent. I will personally recommend this company to everyone I know. If you ever need someone to promote your company and bring you clients let me know!! I have a great passion for what your company stands for. Elite is a class act family.:)
We are thrilled with the work they have done for us.
We were satisfied with the design, their courtesy and just the overall friendliness of the staff.
Personal attention received by my friend, Mr. Todd.
I have always heard that a house remodel project is a "special kind of hell", but with Elite that is not the case. They make the project as easy for the customner as they can.
* Elite has two "number 1" priorities - quality and customer service* The few "gliches" we ecountered were because we changed our mind or added to the project scope * The subcontractors were wonderful - true craftman - they treated our home like it was theirs * Kept to schedule - the project was completed several days ahead of schedule* Constant communications/updates - no surprises
John Belew's presentation was great. He kept my neighbors informed of the work, and kept everything clean. There were no inconveniences.
I was just extremely pleased. I will say that we did interview two other contractors, and the level of professionalism at Elite was so far superior, we couldn't even consider going with the others.
I was very pleased with the design, and with the fact that whenever there was any kind of a misunderstanding, they gave a rapid response and seemed to have a great desire to satisfy the customer's expectations.
4+++
The overall process, they held our hand kept us informed throughout the entire project. They have great patience and they just lead us in an extremely professional manner. We cannot speak highly enough for them and we think that John is running an amazing company.
I think mainly that they did not fall short, it was a better and easier process than expected. The project has transformed our home and the staff were very responsive, warm and welcoming and I will use them again for future remodeling.
I was very impressed with the company and recommend them to everyone.
Elite Remodeling did a GREAT job for us, and we would not hesitate to recommend them to anyone.
Guildmember since 2007
As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Tx, TX; Dallas, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 15 other cities in Texas.
In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 152 out of 196 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2013.
Recent Activity
Elite Remodeling received feedback from 2 customers.
Elite Remodeling received feedback from 2 customers.
Elite Remodeling received feedback from a customer in Plano, TX.
Elite Remodeling received feedback from a customer in Plano, TX.
Elite Remodeling received feedback from a customer in Frisco, TX.
2013 Guildmaster Application
Elite Remodeling is a candidate for a 2013 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Elite Remodeling must survey all
of their customers.
The review period for this member is closed.
