Elite Remodeling
www.elitehomeremodeling.com
2930 Preston Rd Ste 980
Frisco, TX 75034
(972) 334-9800
Google Places

Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer. Read more

Guildmaster Award Winner 2013 Guildmaster With Distinction

GuildQuality Partner Affiliations Remodeling's Big50

Affiliations GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
National Kitchen and Bath Association
Home Builders Association of Greater Dallas
Texas Residential Construction Commission
Texas Association of Builders
Better Business Bureau
NAHB - Certified Aging In-Place Specialist
Custom Builders USA
NAHB Certified Green Professional
2008 Qualified Remodeler Top 500
NAHB Remodelers
NARI Certified Remodeler
NARI Certified Kitchen & Bath Remodeler, CKBR
2009 Qualified Remodeler Top 500
Remodeling Magazine - Remodeling 550
EPA Lead-Safe Certified Firm
Green Built Texas
2010 Qualified Remodeler Top 500
2011 Qualified Remodeler Top 500
2007 Qualified Remodeler Top 500
2012 Qualified Remodeler Top 500

Likely to Recommend
91%
Sales Attentiveness
92%
Construction Quality
95%
Salesperson Presentation
94%
Subcontractor Professionalism
93%
Showroom/ Design Center
91%
Problem Resolution
91%
Designer Options
90%
PM Communication
83%
Value Received
89%
Kickoff Meeting
94%
Easier Than Expected
74%
Comment Area Of Satisfaction Frisco, TX May 07, 2013

They were always available when we had questions. They would always come over if we needed them to see something and they had great design options.

Comment Area Of Satisfaction Southlake, TX May 06, 2013

They were very sensitive to my needs and my peculiarities. I've had bad experiences with some contractors not respecting my property before. I felt that Elite had my back and were concerned with my needs at all times.

Comment Area Of Satisfaction Plano, TX May 06, 2013

I was most satisfied with the timeliness of doing the job and keeping us well informed.

Comment Area Of Satisfaction Carrollton, TX Apr 18, 2013

Everyone was very professional and great to work with. I really appreciated that the workers were timely and wanted to make sure I was satisfied.

Comment Additional Comment Plano, TX Mar 13, 2013

Thank you John Todd for once again (fourtrh time around) working with me to make my home just as I like it.

Comment Area Of Satisfaction Plano, TX Mar 13, 2013

Quality of workers, quick timeframe for completion, and service by Mr. Todd.

Comment Additional Comment Prosper, TX Jan 28, 2013

The whole experience was great and I'd highly recommend them. Everybody was really very good. They worked around our schedule and they're an excellent group of people to work with. They also found us people who do house cleaning, which was something I was looking for anyway and really hard to find. They use a specific company for that and I have since continued to use that company on a regular basis for cleaning. That was an added bonus.

Comment Area Of Satisfaction Prosper, TX Jan 28, 2013

We were satisfied with the whole thing, from the day we walked in the door to the finished product.

Comment Additional Comment Plano, TX Jan 06, 2013

Overall, we are very satisfied with our bathroom remodeling project. Elite does a great job with good people throughout. We have recommended Elite to friends.

Comment Area Of Satisfaction Plano, TX Jan 06, 2013

Our interactions with Steve - he was always available, understanding, willing to do whatever to make the job right and to satisfy us.

Comment Value Received Plano, TX Jan 06, 2013

Hard to say for sure since we did not ask for competitive bids. We enjoyed the kitchen remodeling so much that we just talked with Elite.

Comment Kickoff Meeting Plano, TX Jan 06, 2013

We loved working with Steve throughout the process. He was flexible, accomodating, friendly and innovative in solving issues.

Comment Area Of Satisfaction Plano, TX Jan 03, 2013

High quality of work eg: matching cabinets design and paint and glaze, John Belew had everything running like clock work and answered all my questions promptly

Comment Additional Comment Plano, TX Dec 16, 2012

This was our second experience with Elite and it was as good as the first one. Elite's professional guidance, attention to detail and wonderful craftsmanship exceed expectations on all fronts. Elite is "our" remodel company!

Comment Area Of Satisfaction Anna, TX Nov 27, 2012

Steve, Jennifer, John and the entire crew went above and beyond to complete our job in a quality manner. The workmanship is excellent. I will personally recommend this company to everyone I know. If you ever need someone to promote your company and bring you clients let me know!! I have a great passion for what your company stands for. Elite is a class act family.:)

Comment Area Of Satisfaction Carrollton, TX Nov 20, 2012

We were satisfied with the design, their courtesy and just the overall friendliness of the staff.

Comment Additional Comment Plano, TX Sep 30, 2012

I have always heard that a house remodel project is a "special kind of hell", but with Elite that is not the case. They make the project as easy for the customner as they can.

Comment Area Of Satisfaction Plano, TX Sep 30, 2012

* Elite has two "number 1" priorities - quality and customer service* The few "gliches" we ecountered were because we changed our mind or added to the project scope * The subcontractors were wonderful - true craftman - they treated our home like it was theirs * Kept to schedule - the project was completed several days ahead of schedule* Constant communications/updates - no surprises

Comment Area Of Satisfaction Frisco, TX Sep 29, 2012

John Belew's presentation was great. He kept my neighbors informed of the work, and kept everything clean. There were no inconveniences.

Comment Additional Comment Plano, TX Sep 19, 2012

I was just extremely pleased. I will say that we did interview two other contractors, and the level of professionalism at Elite was so far superior, we couldn't even consider going with the others.

Comment Area Of Satisfaction Plano, TX Sep 19, 2012

I was very pleased with the design, and with the fact that whenever there was any kind of a misunderstanding, they gave a rapid response and seemed to have a great desire to satisfy the customer's expectations.

Comment Area Of Satisfaction The Colony, TX Sep 18, 2012

The overall process, they held our hand kept us informed throughout the entire project. They have great patience and they just lead us in an extremely professional manner. We cannot speak highly enough for them and we think that John is running an amazing company.

Comment Area For Improvement The Colony, TX Sep 18, 2012

I think mainly that they did not fall short, it was a better and easier process than expected. The project has transformed our home and the staff were very responsive, warm and welcoming and I will use them again for future remodeling.

Comment Additional Comment Frisco, TX Aug 27, 2012

Elite Remodeling did a GREAT job for us, and we would not hesitate to recommend them to anyone.

Guildmember since 2007

As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Tx, TX; Dallas, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 15 other cities in Texas.

In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 152 out of 196 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2013.

Recent Activity

Elite Remodeling received feedback from 2 customers.

05/15/13

Elite Remodeling received feedback from 2 customers.

05/15/13

Elite Remodeling received feedback from a customer in Plano, TX.

05/11/13

Elite Remodeling received feedback from a customer in Plano, TX.

05/07/13

Elite Remodeling received feedback from a customer in Frisco, TX.

05/07/13

2013 Guildmaster Application

Elite Remodeling is a candidate for a 2013 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Elite Remodeling must survey all of their customers.

The review period for this member is closed.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

Read the complete Terms of Use