Overall, very satisfied with the finished product. Amazed that even after a bankruptcy, I was still able to get a loan on a house and finally have a home of my own. Thanks again Eastwood for all your hard work!
Member Profile
Eastwood Custom Homes, Inc. began in 1977, incorporating in 1982. Brothers William F. Clous and Ronald F. Clous have built and sold custom and spec homes since the inception of the company. The company has grown over the years to become Northwest Michigan's largest home builder. Read more
Eastwood has developed numerous residential subdivisions and condominium projects. The backbone of the company is residential custom homes. Services are provided to a broad geographic area extending primarily within a 100 mile radius of the Traverse City, Michigan corporate office.
Eastwood continues to innovate, with products like the Edison, the area's most efficient and affordable green home, and the Value Max series, delivering the best quality home for the lowest cost.
Eastwood's focus goes way beyond home building. We offer several programs to help buyers qualify to purchase a new home. The Credit For Life program can help consumers repair their credit, while the Lease to Own program enables clients to live in their new home while building their credit prior to closing their purchase. The company's Trade In option is designed to give those who already own a house an opportunity to move into a new Eastwood home while knowing that their previous home will be purchased.
Eastwood's offices in Traverse City houses a sales team, estimators and drafting (using state of the art computer technology), as well as supervisory and administrative staff. Eastwood also employs and equips an excavation crew, a poured wall group, framing and finish carpentry crews.
Eastwood's focus over the coming years will be to continue as Northern Michigan's premier single family homebuilder.
Affiliations
GuildQuality
National Association of Home Builders
ENERGY STAR
Customer Feedback Summary
Of 84 customers surveyed, 58 responded
Assistance With Loan
Follow Up
Expertise
Service After Closing
PM Professionalism
Published Comments
Julie Bailey has been an exceptional help to us during the entire process. She has always been there to answer any questions we had, has always been very timely with her responses, and has always been willing to show up for a walk through of different homes to help us with our buying/building experience. Very nice and personable. A great asset to Eastwood.
Very satisfied with the amount of tweaking Bill Clous was able to do within our budget to get us a fully finished home with three bedrooms and two baths. Also very pleased at the building schedule, with weather permitting, the home was started at the end of december and we were all moved in by the end of February!
I really liked Ron Clous.
I liked their professionalism, because they actually acted like they cared what happens.
I would like to put a five for this statement.
I would like to put a five for this statement.
julie bailey & bill clouse
helped my to get into a home
Thank you Eastwood
Bill and Shaun
They helped follow though and achieve my goal as a home owner.
Both Ron and Bill Clous. They really care about building houses.
The efficiency of the electrical and water heating the house. I only have two bills. The house construction from top to bottom except for the garage.
Bill is the greatest of guys. If you ever need a house call Bill.
They could inform the buyer of how the materials they use are better than standard materials.
Everything was easy. They made it very easy to go through the process. They were accurate at prepping what my expectations would be.
They did a great job.
Ron Clous made the experience very exceptional for me. I would recognize him.
They are a full service contractor. They help with financing and with designing the house. You get a full package, and it takes the stress out of getting started on your house, finding the house that you want, and getting financing. It puts your mind at ease as far as laying out the plans for the house.
This is my second Eastwood home.
I haven't really needed anything.
Julie Bailey was excellent.
The follow up was really good and the outcome turned out well.
Their accountant was very helpful.
Bill Clous is good.
I was most satisfied with the availability.
Not at this moment but I will certainly pass all inquires along to you guys.
Bill, Ron, Rudy, Toni, Shaun.
Every area. Great experience from a great company.
Photos
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Guildmember since 2005
As a GuildQuality Guildmember, Eastwood Custom Homes Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Eastwood Custom Homes Inc in Traverse City, MI; Kingsley, MI; Charlevoix, MI; Rochester, MI; Williamsburg, MI; Petoskey, MI; Brutus, MI; Alanson, MI; Fife Lake, MI; Interlochen, MI; and 18 other cities in Michigan.
In this report, Eastwood Custom Homes Inc has published a summary of the customer feedback they've received since they joined GuildQuality in July 2005. In that time, 58 out of 84 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.
Recent Activity
Eastwood Custom Homes Inc received feedback from a customer in Traverse City, MI.
04/06/12
Eastwood Custom Homes Inc published a property for sale. View their updated Guildmember Profile.
03/27/12
Eastwood Custom Homes Inc received feedback from a customer in Kingsley, MI.
03/26/12