Durante Home Exteriors
2512 Commerce Square WestIrondale, AL 35210(205) 956-4110

Why Durante? We want to help you, we want to spoil you, & we want to make your home look its best! That‘s what you should expect from Durante Home Exteriors. (more)


Customer Feedback Summary

Of 280 customers surveyed, 188 responded (67%)
Likely to Recommend
93%
Clean & Safe
97%
Quality: Workmanship/Materials/Crew
96%
Concern For Needs
96%

Map of Recent Work

Comments All Projects

Comments


  • comment
    Recognize Excellence
    Alabaster, AL
    Mar 18, 2014

    All personnel I was involved with did a great job.

  • comment
    Improvement Suggestion
    Alabaster, AL
    Mar 18, 2014

    Keep up the good work.

  • comment
    Area For Improvement
    Alabaster, AL
    Mar 18, 2014

    All expectations were met.

  • comment
    Area Of Satisfaction
    Alabaster, AL
    Mar 18, 2014

    Personnel were informative and work was done as promised.

  • comment
    Current Referrals
    Alabaster, AL
    Mar 18, 2014

    None at this time but I will recommend Durante if some one were to ask.

  • comment
    Why Us?
    Alabaster, AL
    Mar 18, 2014

    Information from advertisements I saw in the Birmingham magazine and TV Ads.

  • comment
    Recognize Excellence
    Homewood, AL
    Mar 17, 2014

    I would like to recognize Jay Campbell and the on site crew lead . The crew lead stayed on task, answered questions, and was super nice. Jay was amazing. They were all great.

  • comment
    Improvement Suggestion
    Homewood, AL
    Mar 17, 2014

    They could continue to receive high rating. I couldn't imagining using anyone else.

  • comment
    Area For Improvement
    Homewood, AL
    Mar 17, 2014

    They should make the sample colors larger. It would be nice if they could make 2 ft by 8 in. That way you could really hold it up and see.

  • comment
    Area Of Satisfaction
    Homewood, AL
    Mar 17, 2014

    The work was just as they said it would be. Jay was amazing at explaining every feature of the windows, and leading us to the best choice for us. The decision making process, and their special offers, were the best.

  • comment
    Why Us?
    Homewood, AL
    Mar 17, 2014

    This was a gift that we did for my mother. We used them in the past and were extremely satisfied. Also, they have high ratings from trusted resources.

  • comment
    Additional Comment
    Hoover, AL
    Mar 15, 2014

    Great work. I am completely satisfied.

  • comment
    Recognize Excellence
    Hoover, AL
    Mar 15, 2014

    I couldn't be more pleased with the entire staff.

  • comment
    Area For Improvement
    Hoover, AL
    Mar 15, 2014

    There were no shortfalls.

  • comment
    Area Of Satisfaction
    Hoover, AL
    Mar 15, 2014

    I really enjoyed the installers. They were very courteous, professional and helpful. They were very careful working in all areas of my home.

  • comment
    Current Referrals
    Hoover, AL
    Mar 15, 2014

    Not at this time but I will continue to spread the word about my satisfaction with Durante.

  • comment
    Why Us?
    Hoover, AL
    Mar 15, 2014

    I chose Durante for their craftsmanship,reliability and professionalism.

  • comment
    Recognize Excellence
    Wilsonville, AL
    Mar 14, 2014

    Jack

  • comment
    Additional Comment
    Hayden, AL
    Mar 14, 2014

    Overall, I am very satisfied with my new sunroom. I will enjoy it for many years, I hope!

  • comment
    Recognize Excellence
    Hayden, AL
    Mar 14, 2014

    Yes - Raold (spelling?) and his co-worker. Can't think of his name. Just very nice men and they do very good work.

More Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Deck (141)
  • Insulation (141)
  • Patio (141)
  • Siding (141)
  • Windows & doors (141)

Recent Activity

  • 3/31/14 Durante Home Exteriors received feedback from a customer in Hoover, AL.
  • 3/26/14 Durante Home Exteriors received feedback from a customer in Trussville, AL.
  • 3/25/14 Durante Home Exteriors received feedback from a customer in Homewood, AL.
  • 3/18/14 Durante Home Exteriors received feedback from a customer in Alabaster, AL.

More about Durante Home Exteriors

As a GuildQuality Guildmember, Durante Home Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Durante Home Exteriors in Birmingham, AL; Hoover, AL; Trussville, AL; Alabaster, AL; Helena, AL; Vestavia, AL; Gardendale, AL; Pelham, AL; Huntsville, AL; Calera, AL; and 54 other cities in Alabama..

In this report, Durante Home Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 188 out of 280 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.