- Member Report:
- 48 Responses
- Response Rate:
- 88.9%
- Dates:
- 01/23/2007 - 01/17/2010
In this report, Craig Custom Builders has published all ratings for the following selected questions that were provided by customers surveyed since January 2007. Since then, 48 out of 54 customers responded to a GuildQuality satisfaction survey, with the most recent response in January 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Additional Comment
The Craig Builder's team is great at keeping communication lines open with their clients. From a building project perspective, this is vital to a mutually smooth running job for both the client and their team - Jan 20, 2010 in Mahwah, NJ
It was a really great experience! I don't have one bad thing to say. It was real quality work and the people were very personable! - Jun 02, 2009 in Wayne, NJ
They are true to their word. - Feb 18, 2009 in Lyndhurst, NJ
We trust CCB. We believe they are a solid Builder. They deliver excellent quality and workmanship. - Nov 07, 2008 in Chatham, NJ
I was so satisfied with their workmanship and their attitude. The people who work with Kevin are the best. - Jun 16, 2008 in Wayne, NJ
Our experience with them was tremendous. It was just tremendous. With all of the horror stories that we had heard from family and friends, we delayed making this decision to do the addition and had we known what a great experience it would be, we would have done it much sooner. They were dynamite and came highly recommended. We were just so concerned about doing this and they made it as painless as possible. - Jun 05, 2008 in Mahwah, NJ
We were extremely pleased with the professionalism and quality of workmanship provided by Craig Custom Builders. The project was handled in an organized and timely fashion. We were very pleased with the many skilled employees and subcontractors that were all of the higest caliber character and professionalism. The quality of work was the biproduct of a great organization. We would be happy to reccomend them to any potential future customers. - Jan 20, 2008 in Chatham, NJ
A great experience all the way through. Kevin is diligent, thoughtful and quick to respond to questions or concerns. He is on the job site much more than we had anticipated, and from demolition to finish carpentry, all of Kevin's subs did a fantastic job. We couldn't be happier, and we would absolutely recommend (and have already recommended!) Craig Builders to our friends. - May 17, 2007 in Chatham, NJ
We are extremely pleased with the finished product and dealing with their staff was a pleasure. I could not say enough about Kevin, Mike and Rosemarie and their field employess Willie and the two guys with him all the time from day 1 were respectful and catered to any need right to the very end. I would recommend Craig Custom Builder to anyone!!!!! - May 16, 2007 in Rochelle Park, NJ
I was very satisfied and extremely pleased. The relationship I made with the builders almost makes me sad that I am not going to see them anymore. I wish a could build another house. - Jan 26, 2007 in Clifton, NJ
I found them to be very professional and very courteous and we've even had them down for dinner, they're not just good business people, they are just great people. - Jan 25, 2007 in Chatham, NJ
KEVIN IS THE BEST.....THANK GOD HE WAS AROUND WHEN I NEEDED HIM MOST. ALL HIS SUBS WERE GREAT ALSO-THEY BECAME PART OF THE FAMILY. LOOK AT THE HOUSE AND YOU WILL SEE THE PROOF OF THE PUDDING. - Jan 23, 2007 in Kinnelon, NJ
Everyone who comes to your home comments how beautifully and seamlessly our addition blends with the old house. The quality and craftmanship is instantly apparent! In addition, their office and support staff made the project run incredibly smooth always keeping us informed of progress and issues. We recommend them to everyone! - Jan 23, 2007 in Glen Rock, NJ
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Letter of Recommendation
To Kevin, Rosemarie and the entire CCB team:This note expresses our grateful appreciation for the extraordinary work that you put into our recent addition. As "repeat customers", we already knew to expect professional results, top craftsmanship and great customer service. However, the enhancements that you made to ensure the project had a "custom" look far exceed our expectations! These enhancements include, bur are not limited to: - Gorgeous wood bead board ceiling over our brick patio - Maintenance-free material selection and custom installation of our deck expansion - Quiet and efficient HVAC system to ensure my Mom's comfort in her new bedroom and bathroom As we said, the completed work is extraordinary and we are very proud to recommend you and your team to future clients. Any homeowner can purchase a set of drawings from an architect; it's how those drawings come to life that really counts!With our best regards, Sue and Gregg Malanga - Aug 26, 2009 in Wayne, NJ
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Expertise
CCB truly understands every aspect of home building. There was no on the job learning. They are experts. - Nov 07, 2008 in Chatham, NJ
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Construction Quality
The qualtiy of work is exceptional. CCB may very well produce the best quality of workmanship in New Jersey. - Nov 07, 2008 in Chatham, NJ
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Easier Than Expected
My expectations were very high (higher than they would have been with the other builders we considered using). My expectations were met. - Sep 09, 2008 in Chatham, NJ
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Customer Suggestion
I really couldn't be happier with how they have things set up - they are doing a fantastic job. - Aug 24, 2007 in Chatham, NJ
