Craftsmen Home Improvements
www.craftsmenhomeimprovements.com
7455 France Ave. South, # 194
Edina, MN 55435
(651) 430-2244
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With Craftsmen Home Improvements, Inc., you receive award-winning service for your home. With more than 15 years experience, we know home improvement: window replacement, siding, and roofing. Read more

Over the years, we’ve also learned a thing or two about customer service. We think you should expect great service: prompt, consistent project updates; attention to detail; and up to date industry knowledge. Just take a look at what our customers have to say. Our Lifetime Workmanship Warranty

We’re more than just talk when it comes to expert services. Our window, siding, and roofing contractors take pride in their work.

That’s why, without question, we offer the industry’s best warranty on all the work we do: our lifetime workmanship warranty.

Guildmaster Award Winner 2010 Guildmaster
2011 Guildmaster

GuildQuality Partner Affiliations Pella Certified Contractor

Affiliations GuildQuality
EnergyStar
Better Business Bureau
Angie's List
EPA Lead-Safe Certified Firm

Likely to Recommend
98%
Professional & Organized
99%
Construction Quality
100%
Clean & Safe
97%
Sales Knowledge
100%
Product Selections
99%
Installation Crew
99%
Value
97%
Communication
96%
Salesperson Accessibility
96%
Average (2 reviews)
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Katherine A. Edina, MN Review Jul 14, 2011 5 star rating
Craftsmen Home Improvements

I would highly recommend working with Craftsmen Home Improvements and would hire them again for any home improvement work. They provided quality work at a fair price. They were very helpful through the process and followed through on their commitments. The service was excellent!

Patricia T. Plymouth, MN Review May 27, 2011 5 star rating
Craftsmen Home Improvements

I was originally a customer of Craftsmen Home Improvement for new replacement windows and a door and a new roof. As a result of my experience I rehired them for addition window and door replacements. The Craftsmen team is fabulous to work with from a quality and professionalism perspective, including Dan, Eric, Tom, Jim, Kim, and Rob, and the whole roofing team that helped me too!

Comment Area Of Satisfaction Woodbury, MN Jan 13, 2011

Communication, managing my expectations, and I liked all three people I worked with. Jim, Joan, and Matt.

Comment Recognize Excellence Eagan, MN Jan 08, 2011

Everyone was fantastic from start to finish! I thought the siding guys who were up on the roof doing the crazy dangerous stuff were particularly awesome though. I never got to thank them personally!

Comment Area Of Satisfaction Eagan, MN Jan 08, 2011

The siding and windows look fantastic. We have received many, many compliments from our neighbors on the siding, and the windows are keeping our house much better insulated.

Comment Area Of Satisfaction Savage, MN Jan 03, 2011

Communication was really good. I received two bids on this project, and the other company was at a disadvantage. They were two people---a handyman, and an expert in water damage repair. They had problems with communication. Craftsmen Home Improvements was totally different. Anytime I tried to call them I always got hold of someone. They always got back to me quickly. Jim answered all of my questions. He was very helpful and friendly. They did a good job.

Comment Recognize Excellence Minneapolis, MN Oct 25, 2010

I really enjoyed working with Jim Kosloski on the estimate process and thought Joan did a tremendous job keeping in touch during the scheduling and follow up.

Comment Area Of Satisfaction Minneapolis, MN Oct 25, 2010

They were in touch throughout the whole process. Roofing is weather dependant, so the schedule was changed by a few days as we had rain. But I felt informed throughout. Also, they ended up doing the work on a day when we were out of town. When we left on Friday, we had a dumpster and materials in our driveway. When we returned, everything was gone and we had a new roof. There was no sign of construction debris anywhere. It was like magic!

Comment Recognize Excellence Eden Prairie, MN Aug 17, 2010

I think the entire team. Erik was exceptional and I think the team, mainly Tom and Jim, were also exceptional.

Comment Area Of Satisfaction Eden Prairie, MN Aug 12, 2010

The whole process went well. They handled all the billing which was helpful. They did a good job telling us what to expect and I am satisfied with what they did.

Comment Recognize Excellence North St Paul, MN Jul 01, 2010

Joan, our project coordinator, kept in frequent contact about scheduling and promptly responded to our questions during the project.

Comment Area Of Satisfaction North St Paul, MN Jul 01, 2010

Ongoing coordination of the project was excellent. The crew did a superior job of cleaning up the yard area. The bid was very thorough and competitive.

Comment Recognize Excellence Richfield, MN May 25, 2010

I really appreciated how hard the installers worked. They were efficient and careful not to keep the mess to a minimum and always left everything at least as nice as it was when they started. They were friendly and were careful to confirm what we wanted.

Comment Area Of Satisfaction Richfield, MN May 25, 2010

They did a good job on the removal and install and always cleaned up before they left for the day. I have been happy with the quality of the product that was installed and people often compliment how nice the windows are.

Comment Area Of Satisfaction Minneapolis, MN May 11, 2010

Highly satisfied with the quality of the material and the solutions they offered for roofing challenges.

Comment Recognize Excellence Eden Prairie, MN May 05, 2010

Eric Dahlin did an exceptional job. He identified the fact that we had hail damage and helped us work with the insurance company to help get the best settlement. He was also extremely helpful and knowledgable during the process of selecting material and offered suggestions re: products, etc.

Comment Area Of Satisfaction Eden Prairie, MN May 05, 2010

I was very satisfied with the entire process. Everyone that I dealt with was friendly knowledgable and extremely helpful. They were responsive & the workmanship was excellent. They were all very focused on customer service & customer satisfaction.

Comment Product Selections Stillwater, MN Apr 25, 2010

Our house is like new! New siding and windows have made a big difference in the functionality and look of our home. I am also looking forward to the energy savings I know we will realize.

Comment Clean & Safe Stillwater, MN Apr 25, 2010

The crew regularly cleans up the job site and at the end of each day tools were put away.

Comment Installation Crew Stillwater, MN Apr 25, 2010

The Craftsmen Home Improvements' crew is very professional and knowledgeable. Their work is of the highest quality.

Comment Additional Comment Eagan, MN Nov 06, 2009

Overall, I am exceedingly pleased with Craftsmen's fantastic work and professionalism.

Comment Recognize Excellence Minneapolis, MN Nov 05, 2009

The crew who did the work were wonderful, respectful, and skilled. I think Joan Ciesler should get both a raise and a crown! She fielded my eight million questions communicated every step of the way and all in all offered the best customer service I have ever received!

Guildmember since 2009

As a GuildQuality Guildmember, Craftsmen Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Craftsmen Home Improvements in Minneapolis, MN; St Paul, MN; Plymouth, MN; Minnetonka, MN; Eden Prairie, MN; Bloomington, MN; Edina, MN; Golden Valley, MN; Maple Grove, MN; Burnsville, MN; and 21 other cities in Minnesota.

In this report, Craftsmen Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in December 2009. In that time, 96 out of 127 customers (76%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2011.

Recent Activity

Craftsmen Home Improvements received feedback from a customer in Maple Grove, MN.

10/31/11

Craftsmen Home Improvements received feedback from a customer in Golden Valley, MN.

10/31/11

Craftsmen Home Improvements received feedback from a customer in Chanhassen, MN.

10/27/11

Craftsmen Home Improvements received feedback from a customer in Crystal, MN.

10/15/11

Craftsmen Home Improvements received feedback from a customer in Arden Hills, MN.

08/11/11

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

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In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

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