We could not be happier with the material and workmanship that Craftsman's provided to upgrade our home.
Member Profile
Craftsman’s Choice Inc. Was formed in 1998 by independent siding, roofing and window installation experts who were frustrated with the status quo in the remodeling business. We are professionals with many years of experience with some of the largest home improvement companies in the Twin Cities. Our experience inspired us to form our own team to offer what many large companies did not: Read more
Service, Integrity and Quality.
Our Vision was to create a company offering superior products, honest salesmanship, and highly skilled installation. To achieve these goals, we formed our own company. Uniting with other skilled craftsmen who share our goals, we have raised the standards of exterior remodeling in Minnesota.
This team of installers became Craftsman’s Choice.
A Minnesota general contractor since 1998
Craftsman’s Choice Inc. A different kind of remodeling company. What sets CCI apart from our competitors?
• We are a company that believes in treating our clients the same as how we would like to be treated when considering a major purchase. No gimmicks, phony prizes or sales tricks.
• We will give you a detailed, straight forward all inclusive quote. We will supply Insurance certificates and liens waivers upon request.
• We will provide service after the sale, for ten years or more. We take responsibility if there is a problem and will not make excuses or pass the buck. We get it done.
• Craftsman’s Choice Inc. will see to it that manufactures uphold their promises to take care of our clients in regards to any warranty issues.
• Craftsman’s Choice Inc. is not going anywhere. We are a stable, fiscally responsible company, always keeping a close eye on wasteful and needless overhead.
• A high percentage of our business comes from referrals-thank you! This allows us to keep our marketing budget low compared to our competitors, we pass the savings on to you, the customer.
• Conservation- Craftsman’s Choice Inc makes every effort to reduce waste by recycling old siding, windows and roofing whenever possible. Much of it is ground up to make other products. Protecting the environment is especially important to us as most of us are avid outdoorsman. Thank you for considering Craftsman’s choice Inc.
Guildmaster Award Winner
2011 Guildmaster
2012 Guildmaster
GuildQuality Partner Affiliations James Hardie Preferred Remodeler Pella Certified Contractor
Affiliations
GuildQuality
Better Business Bureau
Angie's List
James Hardie Preferred Remodeler
GAF Certified Weather Stopper Roofing Contractor
Customer Feedback Summary
Published Comments
Ben, Chris, Wayne, and everyone on the window, siding, and deck teams.
The windows, siding, and deck really upgraded our home. Everyone at Craftsman's Choice were very knowledgeable and professional.
It was a really great experience, and I would highly recommend Craftsman's Choice to anybody.
The workers who worked on our home (Wayne, Joe, and others) provided exceptional service. They were just wonderful - I can't say enough good things about them! I can't stress enough how really great they were. They did such a wonderful, wonderful, wonderful job! Also, the guys who put in our windows and did our outdoor work were remarkable as well.
Because of how large our project was, I was very concerned that everything would end up screwed up, that we wouldn't like it, that the workers wouldn't be responsive to me, and that things would be greatly delayed. None of this was the case. Everything was done in a timely fashion. We were also worried that the workmanship would not be quality, but it was done beautifully.
I was most satisfied with the fact that the workmen who actually performed the work were very nice to me and treated me with respect and dignity. I greatly appreciated that because we have had circumstances where that was not the case, where they only wanted to deal with my husband. They weren't that way at all. They were very straightforward, friendly, and encouraged me to ask questions. The men who did the actual work were just wonderful - it was a great experience.
We just loved them.
He was fantastic.
I really want to point out Wayne, the project manager for his excellent service.
This has been a super company to work with. Ours is a big project - windows, siding, trim, doors, etc. They have been excellent every step of the way.
Elijah the siding crew chief was excellent to work with, along with his crew. Mike has been great making sure each component of our project was clearly detailed, and that we were in agreement as to what we expected. Chris has been great to work with making sure every detail big and small is tended to.
Having had other experiences with poor communication, I am very pleased with the communication from Craftsmans Choice.
Everyone was great. Matt, of course! Chris. Jose. And the gentleman who built the deck - he even made me two flower pots out of extra material and would not let me pay him!
Follow through - CC always followed through.Mess -CC always cleaned up.Contact - we never had trouble reaching them.Timing - work was completed when they stated it would be.Quality - excellent qualityFlexibility - CC was receptive when "our minds would change."Approachability - very approachable
I am so glad we selected Craftsman's Choice to install our siding, windows and deck. They were very professional, organized and you can't beat their workmanship! The rare issues we had were always dealt with and in a timely manner. Excellent follow through. I have already recommended them to friends!
Yes, both our salesperson Mike and our Project Manager Chris Olberson were great.
Both Ben and Matt were equally involved in my project. They took turns managing the project and they both did well.
Whenever something didn't go quite right, they were very accommodating in making sure it was right. Their customer service was great.
Ben and Chris were great to work with
Everyone we dealt with through Craftman's Choice was very nice & courtious, I couldn't be happier with them. The house looks great & I'm really impressed with how clean everything was kept while they were doing the work. I would definitely recommend them & I am happy to say we are getting a lot of compliments on the house
I was most satisfied with the quality of their work.
Everyone was excellent. Matt's willingness to work with us to make sure we got what we wanted was the single most important thing that sold us on Craftsman's Choice and we were not disappointed.
The quality of workmanship was excellent and the crew was very respectful, responsive and easy to work with. The firm delivered on its promises from the sales process through completion.
Our neighbors were very impressed with the end of the day clean-up and the overall appearance of the house.
Ben was the most helpful and took everything that we wanted into consideration. We really enjoyed working with him.
We had concerns about scope creep, as it was already a large project to re-side the house and replace windows. We identified a few additional items to add as the project progressed, though CC addressed these in a timely manner at reasonable cost.
Craftsman's Choice worked through any and all issues or concerns to ensure the project was completed to the specifications agreed upon at the beginning. We have some unique aspects to our house, and CC worked with us to create solutions. They were also flexible as we identified additional areas of work as the project progressed. These items were added and completed at a reasonable price.
Mike Zeigler did a good job working out the details of what was required.
The overall appearance was top notch. Work progressed steadily.
Guildmember since 2010
As a GuildQuality Guildmember, Craftsman's Choice relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Craftsman's Choice in Minneapolis, MN; Plymouth, MN; Eden Prairie, MN; St. Paul, MN; Minnetonka, MN; Bloomington, MN; Edina, MN; St. Louis Park, MN; Maple Grove, MN; Mound, MN; and 53 other cities in Minnesota.
In this report, Craftsman's Choice has published a summary of the customer feedback they've received since they joined GuildQuality in September 2010. In that time, 128 out of 207 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.
Recent Activity
Craftsman's Choice received feedback from a customer in Minneapolis, MN.
Craftsman's Choice received feedback from a customer in Bloomington, MN.
Craftsman's Choice received feedback from a customer in St. Paul, MN.
Craftsman's Choice received feedback from a customer in Cottage Grove, MN.
Craftsman's Choice received feedback from a customer in Minneapolis, MN.
2012 Guildmaster Application
Craftsman's Choice is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Craftsman's Choice must survey all
of their customers.
The review period for this member is closed.
