This has been a super company to work with. Ours is a big project - windows, siding, trim, doors, etc. They have been excellent every step of the way.
Member Profile
Craftsman’s Choice Inc. Was formed in 1998 by independent siding, roofing and window installation experts who were frustrated with the status quo in the remodeling business. We are professionals with many years of experience with some of the largest home improvement companies in the Twin Cities. Our experience inspired us to form our own team to offer what many large companies did not: Read more
Service, Integrity and Quality.
Our Vision was to create a company offering superior products, honest salesmanship, and highly skilled installation. To achieve these goals, we formed our own company. Uniting with other skilled craftsmen who share our goals, we have raised the standards of exterior remodeling in Minnesota.
This team of installers became Craftsman’s Choice.
A Minnesota general contractor since 1998
Craftsman’s Choice Inc. A different kind of remodeling company. What sets CCI apart from our competitors?
• We are a company that believes in treating our clients the same as how we would like to be treated when considering a major purchase. No gimmicks, phony prizes or sales tricks.
• We will give you a detailed, straight forward all inclusive quote. We will supply Insurance certificates and liens waivers upon request.
• We will provide service after the sale, for ten years or more. We take responsibility if there is a problem and will not make excuses or pass the buck. We get it done.
• Craftsman’s Choice Inc. will see to it that manufactures uphold their promises to take care of our clients in regards to any warranty issues.
• Craftsman’s Choice Inc. is not going anywhere. We are a stable, fiscally responsible company, always keeping a close eye on wasteful and needless overhead.
• A high percentage of our business comes from referrals-thank you! This allows us to keep our marketing budget low compared to our competitors, we pass the savings on to you, the customer.
• Conservation- Craftsman’s Choice Inc makes every effort to reduce waste by recycling old siding, windows and roofing whenever possible. Much of it is ground up to make other products. Protecting the environment is especially important to us as most of us are avid outdoorsman. Thank you for considering Craftsman’s choice Inc.
Guildmaster Award Winner
2011 Guildmaster
GuildQuality Partner Affiliations James Hardie Preferred Remodeler Pella Certified Contractor
Affiliations
GuildQuality
Better Business Bureau
Angie's List
James Hardie Preferred Remodeler
GAF Certified Weather Stopper Roofing Contractor
Customer Feedback Summary
Published Comments
Elijah the siding crew chief was excellent to work with, along with his crew. Mike has been great making sure each component of our project was clearly detailed, and that we were in agreement as to what we expected. Chris has been great to work with making sure every detail big and small is tended to.
Having had other experiences with poor communication, I am very pleased with the communication from Craftsmans Choice.
Everyone was great. Matt, of course! Chris. Jose. And the gentleman who built the deck - he even made me two flower pots out of extra material and would not let me pay him!
Follow through - CC always followed through.Mess -CC always cleaned up.Contact - we never had trouble reaching them.Timing - work was completed when they stated it would be.Quality - excellent qualityFlexibility - CC was receptive when "our minds would change."Approachability - very approachable
I am so glad we selected Craftsman's Choice to install our siding, windows and deck. They were very professional, organized and you can't beat their workmanship! The rare issues we had were always dealt with and in a timely manner. Excellent follow through. I have already recommended them to friends!
Yes, both our salesperson Mike and our Project Manager Chris Olberson were great.
Both Ben and Matt were equally involved in my project. They took turns managing the project and they both did well.
Whenever something didn't go quite right, they were very accommodating in making sure it was right. Their customer service was great.
Ben and Chris were great to work with
Everyone we dealt with through Craftman's Choice was very nice & courtious, I couldn't be happier with them. The house looks great & I'm really impressed with how clean everything was kept while they were doing the work. I would definitely recommend them & I am happy to say we are getting a lot of compliments on the house
I was most satisfied with the quality of their work.
Everyone was excellent. Matt's willingness to work with us to make sure we got what we wanted was the single most important thing that sold us on Craftsman's Choice and we were not disappointed.
The quality of workmanship was excellent and the crew was very respectful, responsive and easy to work with. The firm delivered on its promises from the sales process through completion.
Our neighbors were very impressed with the end of the day clean-up and the overall appearance of the house.
Ben was the most helpful and took everything that we wanted into consideration. We really enjoyed working with him.
We had concerns about scope creep, as it was already a large project to re-side the house and replace windows. We identified a few additional items to add as the project progressed, though CC addressed these in a timely manner at reasonable cost.
Craftsman's Choice worked through any and all issues or concerns to ensure the project was completed to the specifications agreed upon at the beginning. We have some unique aspects to our house, and CC worked with us to create solutions. They were also flexible as we identified additional areas of work as the project progressed. These items were added and completed at a reasonable price.
Mike Zeigler did a good job working out the details of what was required.
The overall appearance was top notch. Work progressed steadily.
Angelo, the siding foreman, did a good job.
My biggest concern was the quality of the work. I did a lot of research on them and they had a good reputation for quality. They performed well.
I was most satisfied with their attention to detail.
Phil and crew, especially with all that was happening in his personal life. He did a great job and is an excellant asset.
Our big concern was price, time and results. Craftman was very competitive with the pricing. We enjoyed the fact that the work was done quickly and beautifully. Our daily contact with Phil was a pleasure. He installed lots of confidence.
Everyone we had contact with was very professional and responsive to our needs and questions. Nothing seem to be a big issue with our older house. They just came up with solutions and followed up with all the changes right down to the last day. The resulting product was just beautiful.
They were professional and did a good job.
They all were very good. I was very impressed by their attention to detail. They exceeded my expectations.
Ben and Chris were awesome. Both very professional and customer oriented.
The owner was professional and takes pride in his work. The painter did an exceptional job and was a pleasant person.
Guildmember since 2010
As a GuildQuality Guildmember, Craftsman's Choice relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Craftsman's Choice in Minneapolis, MN; Plymouth, MN; St. Paul, MN; Eden Prairie, MN; Minnetonka, MN; Edina, MN; Bloomington, MN; Maple Grove, MN; Shoreview, MN; St. Louis Park, MN; and 50 other cities in Minnesota.
In this report, Craftsman's Choice has published a summary of the customer feedback they've received since they joined GuildQuality in September 2010. In that time, 118 out of 183 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
Craftsman's Choice received feedback from a customer in Eden Prairie, MN.
Craftsman's Choice received feedback from a customer in Minneapolis, MN.
Craftsman's Choice received feedback from a customer in Minnetonka, MN.
Craftsman's Choice received feedback from a customer in Plymouth, MN.
Craftsman's Choice received feedback from a customer in Blaine, MN.
2012 Guildmaster Application
Craftsman's Choice is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Craftsman's Choice must survey all
of their customers.
If you are a recent customer of Craftsman's Choice and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Craftsman's Choice's application.
