Craftsman's Choice
www.craftsmanschoice.com
26219 Fremont Dr. Suite 104
Zimmerman, MN 55398
(763) 856-1390
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Craftsman’s Choice Inc. Was formed in 1998 by independent siding, roofing and window installation experts who were frustrated with the status quo in the remodeling business. We are professionals with many years of experience with some of the largest home improvement companies in the Twin Cities. Our experience inspired us to form our own team to offer what many large companies did not: Read more

Service, Integrity and Quality.

Our Vision was to create a company offering superior products, honest salesmanship, and highly skilled installation. To achieve these goals, we formed our own company. Uniting with other skilled craftsmen who share our goals, we have raised the standards of exterior remodeling in Minnesota.

This team of installers became Craftsman’s Choice.

A Minnesota general contractor since 1998

Craftsman’s Choice Inc. A different kind of remodeling company. What sets CCI apart from our competitors?

• We are a company that believes in treating our clients the same as how we would like to be treated when considering a major purchase. No gimmicks, phony prizes or sales tricks.

• We will give you a detailed, straight forward all inclusive quote. We will supply Insurance certificates and liens waivers upon request.

• We will provide service after the sale, for ten years or more. We take responsibility if there is a problem and will not make excuses or pass the buck. We get it done.

• Craftsman’s Choice Inc. will see to it that manufactures uphold their promises to take care of our clients in regards to any warranty issues.

• Craftsman’s Choice Inc. is not going anywhere. We are a stable, fiscally responsible company, always keeping a close eye on wasteful and needless overhead.

• A high percentage of our business comes from referrals-thank you! This allows us to keep our marketing budget low compared to our competitors, we pass the savings on to you, the customer.

• Conservation- Craftsman’s Choice Inc makes every effort to reduce waste by recycling old siding, windows and roofing whenever possible. Much of it is ground up to make other products. Protecting the environment is especially important to us as most of us are avid outdoorsman. Thank you for considering Craftsman’s choice Inc.

Guildmaster Award Winner 2011 Guildmaster

GuildQuality Partner Affiliations James Hardie Preferred Remodeler Pella Certified Contractor

Affiliations GuildQuality
Better Business Bureau
Angie's List
James Hardie Preferred Remodeler
GAF Certified Weather Stopper Roofing Contractor

Likely to Recommend
96%
Value
98%
Communication
95%
Concern For Needs
99%
Follow Up
97%
Project Manager Professionalism
99%
Professional & Organized
96%
Quality: Workmanship/Materials/Crew
100%
Comment Additional Comment Oakdale, MN Jan 11, 2012

This has been a super company to work with. Ours is a big project - windows, siding, trim, doors, etc. They have been excellent every step of the way.

Comment Recognize Excellence Oakdale, MN Jan 11, 2012

Elijah the siding crew chief was excellent to work with, along with his crew. Mike has been great making sure each component of our project was clearly detailed, and that we were in agreement as to what we expected. Chris has been great to work with making sure every detail big and small is tended to.

Comment Communication Oakdale, MN Jan 11, 2012

Having had other experiences with poor communication, I am very pleased with the communication from Craftsmans Choice.

Comment Recognize Excellence Shoreview, MN Jan 10, 2012

Everyone was great. Matt, of course! Chris. Jose. And the gentleman who built the deck - he even made me two flower pots out of extra material and would not let me pay him!

Comment Remodeling Concerns Shoreview, MN Jan 10, 2012

Follow through - CC always followed through.Mess -CC always cleaned up.Contact - we never had trouble reaching them.Timing - work was completed when they stated it would be.Quality - excellent qualityFlexibility - CC was receptive when "our minds would change."Approachability - very approachable

Comment Likely To Recommend Shoreview, MN Jan 10, 2012

I am so glad we selected Craftsman's Choice to install our siding, windows and deck. They were very professional, organized and you can't beat their workmanship! The rare issues we had were always dealt with and in a timely manner. Excellent follow through. I have already recommended them to friends!

Comment Recognize Excellence Minneapolis, MN Jan 09, 2012

Yes, both our salesperson Mike and our Project Manager Chris Olberson were great.

Comment Recognize Excellence Edina, MN Jan 09, 2012

Both Ben and Matt were equally involved in my project. They took turns managing the project and they both did well.

Comment Area Of Satisfaction Edina, MN Jan 09, 2012

Whenever something didn't go quite right, they were very accommodating in making sure it was right. Their customer service was great.

Comment Additional Comment Big Lake, MN Jan 08, 2012

Everyone we dealt with through Craftman's Choice was very nice & courtious, I couldn't be happier with them. The house looks great & I'm really impressed with how clean everything was kept while they were doing the work. I would definitely recommend them & I am happy to say we are getting a lot of compliments on the house

Comment Recognize Excellence Minneapolis, MN Jan 05, 2012

Everyone was excellent. Matt's willingness to work with us to make sure we got what we wanted was the single most important thing that sold us on Craftsman's Choice and we were not disappointed.

Comment Area Of Satisfaction Minneapolis, MN Jan 05, 2012

The quality of workmanship was excellent and the crew was very respectful, responsive and easy to work with. The firm delivered on its promises from the sales process through completion.

Comment Additional Comment Plymouth, MN Jan 05, 2012

Our neighbors were very impressed with the end of the day clean-up and the overall appearance of the house.

Comment Recognize Excellence Plymouth, MN Jan 04, 2012

Ben was the most helpful and took everything that we wanted into consideration. We really enjoyed working with him.

Comment Remodeling Concerns Maple Grove, MN Jan 02, 2012

We had concerns about scope creep, as it was already a large project to re-side the house and replace windows. We identified a few additional items to add as the project progressed, though CC addressed these in a timely manner at reasonable cost.

Comment Area Of Satisfaction Maple Grove, MN Jan 02, 2012

Craftsman's Choice worked through any and all issues or concerns to ensure the project was completed to the specifications agreed upon at the beginning. We have some unique aspects to our house, and CC worked with us to create solutions. They were also flexible as we identified additional areas of work as the project progressed. These items were added and completed at a reasonable price.

Comment Recognize Excellence Apple Valley, MN Dec 30, 2011

Mike Zeigler did a good job working out the details of what was required.

Comment Remodeling Concerns Prior Lake, MN Dec 29, 2011

My biggest concern was the quality of the work. I did a lot of research on them and they had a good reputation for quality. They performed well.

Comment Recognize Excellence Edina, MN Dec 17, 2011

Phil and crew, especially with all that was happening in his personal life. He did a great job and is an excellant asset.

Comment Remodeling Concerns Edina, MN Dec 17, 2011

Our big concern was price, time and results. Craftman was very competitive with the pricing. We enjoyed the fact that the work was done quickly and beautifully. Our daily contact with Phil was a pleasure. He installed lots of confidence.

Comment Area Of Satisfaction Edina, MN Dec 17, 2011

Everyone we had contact with was very professional and responsive to our needs and questions. Nothing seem to be a big issue with our older house. They just came up with solutions and followed up with all the changes right down to the last day. The resulting product was just beautiful.

Comment Recognize Excellence Bloomington, MN Nov 28, 2011

They all were very good. I was very impressed by their attention to detail. They exceeded my expectations.

Comment Recognize Excellence Plymouth, MN Nov 15, 2011

Ben and Chris were awesome. Both very professional and customer oriented.

Comment Recognize Excellence Shoreview, MN Nov 12, 2011

The owner was professional and takes pride in his work. The painter did an exceptional job and was a pleasant person.

Guildmember since 2010

As a GuildQuality Guildmember, Craftsman's Choice relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Craftsman's Choice in Minneapolis, MN; Plymouth, MN; St. Paul, MN; Eden Prairie, MN; Minnetonka, MN; Edina, MN; Bloomington, MN; Maple Grove, MN; Shoreview, MN; St. Louis Park, MN; and 50 other cities in Minnesota.

In this report, Craftsman's Choice has published a summary of the customer feedback they've received since they joined GuildQuality in September 2010. In that time, 118 out of 183 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Craftsman's Choice received feedback from a customer in Eden Prairie, MN.

02/20/12

Craftsman's Choice received feedback from a customer in Minneapolis, MN.

02/08/12

Craftsman's Choice received feedback from a customer in Minnetonka, MN.

01/30/12

Craftsman's Choice received feedback from a customer in Plymouth, MN.

01/28/12

Craftsman's Choice received feedback from a customer in Blaine, MN.

01/27/12

2012 Guildmaster Application

Craftsman's Choice is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Craftsman's Choice must survey all of their customers.

If you are a recent customer of Craftsman's Choice and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Craftsman's Choice's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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