The area where I was most satisfied with Cook Bonner Construction was the level of professionalism that they bring to the job. They really care about the quality of the work that they are producing. They have a great attention to detail. They come in on time and are under budget.
Member Profile
Customer Feedback Summary
Recent Reviews & Published Comments
They exceeded all of my expectations. We've used them on numerous projects. They are incredibly timely in their work.
George has worked for and with me for many years...
Bill Robson worked very well with my wife and me, and exercised real patience with us...
Rick Bonner and his crew worked diligently to make sure the final product worked and would make us happy. They were proactive in finding problems and making sure they were resolved before they even became an issue.
Overall, they are a great bunch of people to work with.
I have used them before on other projects.
The staff and their communication skills are excellent.
Through a friend
Cook Bonner's attention to detail and being flexible with owner requests and input made this job a delight to participate in.
None
We wanted a "wow" house and we got it! They really came through. They met and exceeded our expectations. Yesterday I spoke with Lance Pyle, the Wild Dunes Community Assoc Architectural Review director, who commented on what a pleasure is was to work with Cook Bonner compared to other builders.
Without hesitation!
I certainly do. They have never failed to come thru before with us. They make you feel confident about the whole process.
The quality of the staff is top notch! Intelligent staff, good communicators with an inate customer Service mind set. Rare in today's business environment.
Although we were not in the area to observe, our good friends and neighbor who are next door to the job site really kept watch on things. There were never any complaints, in fact, they were amazed at how neat and tidy the work site was kept.
Based on the scope of the project and the fact that we built this house 1,000 miles away, we really had very few problems. When there was an issue, they were very responsive and fair.
We were amazed at the level of communication. All callls were returned almost within minutes on a consistent basis and then confirmed in writing via email when appropriate..
We think we have come in under budget. They were always striving to work within our budgetary guidelines.
Cook Bonner was always on top of the project and really kept the process moving in an organized , methodical fashion.
Dealing directly with the people, pricing was great for their expertise.
wish i had started with cook bonner form the beginning. they have turned a potential disaster into a beautiful home. they have been excellent in working with me.
We welcome any potential Cook Bonner customer or Buck Lumber customer to visit our house at any time
This is a Cook Bonner hallmark
They came in under budget!
They beat the schedule by one month!
Cook/Bonner was timely, professional and available to us at all phases of our renovation. We thought they did a terrific job.
Excellent construction manager in Bill Robinson!
I thought the entire experience was good, and they were always very ahead of schedule.
Everything was great.
Guildmember since 2003
As a GuildQuality Guildmember, Cook Bonner Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Cook Bonner Construction in Charleston, SC; Johns Island, SC; Mt. Pleasant, SC; Isle Of Palms, SC; Mount Pleasant, SC; Kiawah Island, SC; Wadmalaw Island, SC; Seabrook Island, SC; Andrews, SC; Goose Creek, SC; and 9 other cities in South Carolina.
In this report, Cook Bonner Construction has published a summary of the customer feedback they've received since they joined GuildQuality in July 2003. In that time, 88 out of 99 customers (89%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.
2012 Guildmaster Application
Cook Bonner Construction is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Cook Bonner Construction must survey all
of their customers.
The review period for this member is closed.