Member Report:
50 Responses
Response Rate:
92.6%
Dates:
01/04/2007 - 03/12/2010

In this report, Construction Ahead has published all ratings for the following selected questions that were provided by customers surveyed since January 2007. Since then, 50 out of 54 customers responded to a GuildQuality satisfaction survey, with the most recent response in March 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 98.0%
    Recommend Member

Customer comments selected by the member for inclusion in this report

  • Austin was very helpful and the construction staff very courteous and efficient. Definitely recommend them and use them again. - Oct 28, 2009 in Dunwoody, GA

    THANKS EVERYONE....we love our new Kitchen....!! - Sep 03, 2008 in Alpharetta, GA

    Construction Ahead is an incredible team of people, and I could not be happier with their work. Every single aspect of dealing with them was an easy and positive experience. Their communication with me was top notch -- I never felt left in the dark or wondering if anyone was going to get back to me on a certain issue. They are everything anyone could want from a remodeling partner. They were here when they said they'd be here; if there were ever any questions or problems, they addressed them immediately, courteously and fairly; they have the experience and know-how to tackle any and all challenges; they work quickly, but the result is top quality; and they are the friendliest group of people I've had the pleasure to work with in quite some time. Above all, Austin Foster keeps the lines of communication with the client open, and he is a man of his word. - Apr 02, 2008 in Snellville, GA

    An excellent experience during a traumatic time -- actually having a schedule of who, when, what and why; and then having who show up when and do what for why reason 100% of the time is flat out amazing. And no mess afterwards! And being able to get ahold of the person doing oversight! - Jan 11, 2008 in Doraville, GA

    This is the second project Construction Ahead has completted for us. As with the first project, we are completely satisfied with the results. The Construction Ahead team has become valued partners and friends in whom we have trust and the highest confidence. - Sep 10, 2007 in Atlanta, GA

    The project manager is for me always the key person and we were very satisfied by Joe's responsiveness - Sep 04, 2007 in Dunwoody, GA

    We think a lot of them. We have used them before, and it will not be our last time. - May 16, 2007 in Alpharetta, GA

    I thought they were very professional and I enjoyed working with them! - May 10, 2007 in Atlanta, GA

    Austin and his team are welcome to partner with BDM Associates any time. They do super work, are customer service oriented and follow the same path that we do. - Feb 14, 2007 in Atlanta, GA

    Additional Comment
  • Austin was great in thinking of a cost effective to our solution! Very pleased! - Oct 28, 2009 in Dunwoody, GA

    they showed up when promised and completed the job - Jul 23, 2009 in Marietta, GA

    Bill Reilly and Austin Foster both seemed to go above and beyond to make sure everything went smoothly. - Mar 25, 2009 in Atlanta, GA

    Top to bottom, everyone did a great job. - Nov 10, 2008 in Atlanta, GA

    We were absolutely thrilled with our new kitchen. The folks at Construction Ahead truly made our vision come to life. As always everyone at C.A. and their subcontractors did a great job. Jenny came up with a fabulous design and Jason found a way to totally hide a major support beam as well as staying on track with all the details. The cabinetry from Strictly Custom is a showstopper and the Tile folks were superb! The whole Construction Ahead crew (jason, joe, joe, kyle) were as always just Great! - Sep 03, 2008 in Alpharetta, GA

    First, I want to acknowledge how easy it was to work with Austin in the beginning stages. I was impressed with how much time he invested up front at no charge to make sure that he understood what we were looking for (even when we weren't so sure ourselves). Jason, our project manager did an exceptional job of keeping us informed about what was happening and the timeframe at which things would happen.I also want to acknowledge the hard work of the two gentlemen that refinished our front door. They did an exceptional job and I commend their work ethic.Last, but not least, I want to acknowledge Jeff Blackley who worked on our mirror and the front door film. He was so friendly and his attention to detail is very much appreciated. - May 14, 2008 in Atlanta, GA

    Austin, as always, was honest, timely, helpful, responsive and resourceful in handling our renovation project. Joe was equally good at all of these things and I trusted and enjoyed all of the subs and guys that he had working with him. - Feb 27, 2008 in Atlanta, GA

    wow all the subs were outstanding; Jason kept a close eye on the work and progress, Austin provided clear, accurate and timely estimates... - Jan 11, 2008 in Doraville, GA

    I would like to recognize Austin Foster. I have recommended him and will continue to recommend him. He comes from fine stock. I was considering flying him to my home in another state to do renovations on my home. Austin Foster and Construction Ahead have the highest recommendation from me. - Jan 09, 2007 in Atlanta, GA

    Recognize Excellence
  • Price was good and work was done in a very timely manner. He fixed a problem that no one else could figure out for us (without spending $25,000). - Oct 28, 2009 in Dunwoody, GA

    It was a very specific project and they implemented the instructions of the engineer very properly. - Sep 02, 2009 in Atlanta, GA

    Both of my experiences with Construction Ahead have been 100% satisfactory. - Jul 24, 2009 in Atlanta, GA

    we had an emergency problem and they responded accordingly - Jul 23, 2009 in Marietta, GA

    We had a small structural project and Austin showed much more interest in it, examining the area very carefully and discussing the project with the structural engineer before he bid on the work, than the other party that gave us a bid. Extremely pleased with the work! - Jun 09, 2009 in Atlanta, GA

    I was extremely satisfied with the communication throughout and the quality of the end product. Our house feels so much more robust with the improvements Construction Ahead made. The prior work by another company seemed a bit shoddy, but Construction Ahead was able to fix the problems and enhance our home considerably. - Mar 25, 2009 in Atlanta, GA

    I am completely satisfied with the job Construction Ahead did.I placed my trust in them and was not let down. - Nov 10, 2008 in Atlanta, GA

    Everything turned out great; however, I especially love the new coat rack that was built. I use that everyday and I just love how it looks like it was built with the house. - May 14, 2008 in Atlanta, GA

    The porch looks awesome! They know what they are doing. - Feb 27, 2008 in Atlanta, GA

    I suppose the only thing that could have improved the experience would have been if it had been free :-) - Jan 11, 2008 in Doraville, GA

    How Did We Do?
  • I expected it to be great and it was. - Oct 26, 2009 in Alpharetta, GA

    Someone highly recommended them to me and they lived up to my expectations. - Jul 24, 2009 in Atlanta, GA

    We have a somewhat complex project (especially the foundation work) and they handled it like pros. - Jan 02, 2009 in Atlanta, GA

    Easier Than Expected
  • Worked around the odd aspects of the project. - Sep 02, 2009 in Atlanta, GA

    Like most renovation projects, we ran into some unexpected things behind our walls and in our basement. Bill Reilly and Construction Ahead in general were always extremely thorough and transparent. I felt I had the right information to make the best decisions, and they provided very reasonable solutions. - Mar 25, 2009 in Atlanta, GA

    Creative Solutions
  • No one believed the timeline Construction Ahead put together - they were incredibly efficient and finished on the exact date they proposed from the beginning. Truly amazing! - Mar 25, 2009 in Atlanta, GA

    CA set a schedule of when each item on the list was to be done and then miracle or miracles every single person showed up when they were supposed to; did that they were supposed to; cleaned up after themselves and left - Jan 11, 2008 in Doraville, GA

    Schedule
  • Bill almost always responded within a few hours, and being able to text was extremely helpful. I very much enjoyed working with Bill - he was a pleasure to have in our home. And I can't imagine saying that about many service professionals! - Mar 25, 2009 in Atlanta, GA

    PM Communication
  • They have been very good with our neighbors and have helped work through issues with them and the city. - Jan 02, 2009 in Atlanta, GA

    Problem Resolution
  • Excellent communication and decision making on my behalf. - Nov 10, 2008 in Atlanta, GA

    We love working with Jason. He stays on top of all the details and kept a calendar schedule right on site for me so I always knew what to expect from week to week. Any details or decisions that needed to be made throughout the process, he brought right to my attention.... - Sep 03, 2008 in Alpharetta, GA

    Lead Carpenter Performance
  • Keep up the great work! - Sep 03, 2008 in Alpharetta, GA

    Customer Suggestion
  • best experience I have had doing a renovation - Jan 11, 2008 in Doraville, GA

    Overall Experience
  • omg I just "knew" we were going to be covered over in dust from sheetrocking and floor finishing -- but NO DUST - none, nada - Jan 11, 2008 in Doraville, GA

    Dust & Dirt Control