Thanks for building us a great home!
Member Profile
Since 1978, Conaway Homes has dedicated itself to building homes and communities that meet and exceed the dreams and expectations of our buyers. Our ultimate goal is your complete satisfaction and to make your life easier, more comfortable, more enjoyable. Read more
Conaway Homes proudly welcomes you home to more comfort, more convenience, more quality. For the best homes in the best locations, look for our name, Conaway Homes.
Guildmaster Award Winner
2009 Guildmaster
2010 Guildmaster
Affiliations
GuildQuality
National Association of Home Builders
Bonded Builders Warranty Group
ENERGY STAR
Builder 20 Club
NAHB Certified Graduate Builder
Texas Association of Builders
Better Business Bureau
NAHB Certified Green Professional
NAHB Graduate Master Builder (GMB)
Guildmaster Q&A
Company History
Since 1978, Conaway Homes has dedicated itself to building homes and communities that meet and exceed the dreams and expectations of our buyers. Our ultimate goal is your complete satisfaction-to make your life easier, more comfortable, more enjoyable.
From the moment you enter our sales centers, tour our models, or visit our communities, you'll know why we've earned a reputation for excellence and quality that is unequaled in the region. Under the guidance of a hands-on, forward-thinking management team, the quality of our homes is reflected in every aspect of our work-from market analysis and site selection through architectural design, construction and service. Especially service.
We never lose sight of your needs, your desires. We encourage your questions, and promise you answers. While we've already welcomed more than 1,000 families home to inviting neighborhoods throughout East Texas, your home is the most important home we will ever build.
Conaway Homes proudly welcomes you home to more comfort, more convenience, more quality. For the best new homes in the best locations, look for our name: Conaway Homes!
Scope of Work
To build homes of enduring value for discerning homebuyers seeking superior quality, service and lifestyle. We will accomplish this by implementing our core values while improving the standards for operational excellence in the homebuilding industry.
More than 90% of your clients would recommend your firm to a friend. How do you earn such high praise from your customers?
- Our Core Values...
- Integrity - Honesty above all.
- Quality - Excellence in everything we do.
- Reliability - Be dependable and consistent.
- Attentiveness - Listen and respond to individual's needs.
- Teamwork - Work with and help others.
- Initiative - Assume "ownership" of problems.
- Continuous Improvement - Find a better way.
Client Profile
- (Tyler Division ~ 6-16-09)
- Avg. Age = 43
- Avg. Family Size = 2.95
- Avg. Sale Price = $164,515
- First time, move up, & move down buyers.
Approach to Working With Clients
We empower our employees with the knowledge and the tools to make quick, informed decisions which are consistent with our corporate hierarchy.
Motivating Employees
By staying focused on a clear vision
Why are you a builder/remodeler/contractor/developer?
There was once a parent who had dreamed about owning a home. This parent had many unfortunate events throughout their life that made homeownership completely untouchable. These parents worked hard working double jobs and sacrificed a lot to provide for their children. Whatever came their way, they did not give up on their dream. The day we handed over the keys, tears streamed down their faces. It is in those types of moments when you realized why you are a builder. Those moments are worth more than any monetary compensation that one could ever receive.
What should clients bring to the table and contribute during the construction process?  What can they do to help make the relationship a success?
Vision, Communication, Trust
How do you market your company?
We are a leading US builder who's 30+ years of experience offering the best service, best quality, & best value in our market place.
What are the biggest challenges facing companies like yours in the building industry?  What are some of the challenges facing your business right now?
Turning negatives into positives. This is a time for internal growth for us. There are a lot of good lessons being learned right now.
Recent Reviews & Published Comments
We love our new conaway home! Conaway offers a great home for a low price. We are more than pleased with our home and would highly recommend Conaway to build a home for our friends and family.
Ben Stovall- He is a great person to deal with. You can tell he takes great pride in his work! He was always availble anytime we called him. To me he went way above what his job required him to do.
We are very pleased with our house and love showing it off when people come over. We have had several comments that people could not believe this was a conaway home. They said the quality is better than it was in the past
We visited the homesite several times while it was being constructed and the subcontractors were very courteous and hard working
Ben handled all problems effectively
Ben went way above what was expected.
Ben Stovall was awesome to work with. He handled the whole project way above my expectations. He stayed in touch with us through the whole project and handled a couple of our problems very well. He made sure they were fixed and to our liking.
Conaway Homes was extremely helpful. They met every demand that we had. They made sure that everything was done in a timely manner. Everything went smoothly and great. Everyone was very professional and nice.
I'm very satisfied with the house. I'm satisfied with the builders. They came all the way from Dallas. I had a little repair that needed to be done with the vinyl. I didn't know how long and he asked. I hate to see him drive all the way down here from Dallas. I understood that when they did the walk-through after the two months, I didn't expect them to be here that soon. So far, I am satisfied. I would recommend Conaway Homes to a friend.
I am an extreemly hard person to please, but somehow they managed to succeed.... and i am very impressed with the timing and outcome of the entire experience. I would strongly recommend Conaway Homes to anyone looking to buy or build their home. Thanks for all your hard work.
Wonderful experience working with conaway homes. Their staff was courteous prompt and easy to work with. They addressed all needs in a prompt manner and we were extremely impressed with the quality of home for the amount we paid. I would recommend conaway homes to anyone lookingto build a quality home. Especially to those looking to build on a budget.
The overall experience was extremely easy, staright-forward and uncomplicated. Their color choices are set out nicely and makes them easy to choose from. It's easy to cutsomize your home. Charlotte, in the office, is so knowledgable and helpful. Every person that I've met was extremely helpful and professional. It is the easiest home build that I've ever done.
I was extremely satisfied with the customer service both before and after I purchased my home. The people were friendly and very knowledgeable. Overall, I would purchase from them again.
They were perfect. They made everything easy.
As first time home-buyers, there was much we didn't know about the process. From the time that we signed the contract with Conaway Homes, we felt like they were on our side and there to help us all the way. The entire process was made much easier because of the Conaway staff.
Conaway Homes built our dream home at an incredible value. They delivered our home on time and on budget and the process was much easier than I ever expected. I would recommend them to anyone looking to build a new home.
They met all expectations and kept us well informed
Chris is a big assett to your company. He has gone above and beyond to make sure our home was as perfect as it could get.
I am very satisfied with my new home. Everyone involved has done an excellent job!
My grandfather - Gene England spoke very highly of Conaway Homes. He worked many years as the chief building inspector for the City of Tyler and has seen the work that Conaway Homes has done.
This is our first home that was ours and it is above our expectations.
I would recommend them to other people.
Nowhere
We like it!
I am extremely satisfied.
Nothing
I love my house.
Really nothing - they didn't fall short on anything.
No problems.
Guildmember since 2008
As a GuildQuality Guildmember, Conaway Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Conaway Homes in Longview, TX; Tyler, TX; Whitehouse, TX; Flint, TX; Lindale, TX; Jacksonville, TX; Kilgore, TX; Marshall, TX; Gladewater, TX; Chandler, TX; and 7 other cities in Texas.
In this report, Conaway Homes has published a summary of the customer feedback they've received since they joined GuildQuality in January 2008. In that time, 178 out of 262 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2012.
Recent Activity
Conaway Homes received feedback from a customer in Whitehouse, TX.
Conaway Homes received feedback from a customer in Gimer, TX.
Conaway Homes received feedback from a customer in Flint, TX.
2012 Guildmaster Application
Conaway Homes is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Conaway Homes must survey all
of their customers.
The review period for this member is closed.
