Member Report:
132 Responses
Response Rate:
68.4%
Dates:
12/12/2007 - 03/10/2010

In this report, Conaway Homes has published all ratings for the following selected questions that were provided by customers surveyed since December 2007. Since then, 132 out of 193 customers responded to a GuildQuality satisfaction survey, with the most recent response in March 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 96.0%
    Recommend Member
  • 100%
    Recommend Community
  • 96.6%
    Explain Future Services

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 96.4%
    Design Center & Selections
  • 94.4%
    Employees & Subcontractors
  • 92.6%
    Expertise
  • 92.9%
    Optional Features

Customer comments selected by the member for inclusion in this report

  • I am very satisfied with my new home. Everyone involved has done an excellent job! - Aug 04, 2009 in Tyler, TX

    I would recommend them to other people. - Jun 25, 2009 in Tyler, TX

    I am extremely satisfied. - Jun 16, 2009 in Longview, TX

    I love my house. - Jan 09, 2009 in Tyler, TX

    Very good experience thus far. - Nov 17, 2008 in Longview, TX

    We've already been advertising to our friends and we really like our neighborhood. - Jul 23, 2008 in Longview, TX

    Ms. West did great with helping us with colors and designs. Jimmy our builder did a great job. I never had any problems with Conaway Homes. - Jul 08, 2008 in Lakeport, TX

    I'm pleased with the house and the neighborhood and the people here have been nice and taken care of me. - Jun 25, 2008 in Longview, TX

    Rex is wonderful and responsive. They are moving so quickly and I cannot believe it. - May 08, 2008 in Lindale, TX

    Holly has been awesome. she has kept me up to date with everything that has been going on. She has been wonderful with helping me get what I'm looking for. She's outstanding. - Apr 09, 2008 in Tyler, TX

    Overall, I was very satisfied. - Apr 01, 2008 in Flint, TX

    This our third Conaway home and we are very happy with them. - Dec 18, 2007 in Whitehouse, TX

    I think they did a great job. Everything was settled up nicely. I feel that the people there are great. Jimmy, the main contractor, and Clair, the design consultant, did a great job and did whatever they could do to help out during the project. - Dec 17, 2007 in Longview, TX

    Additional Comment

  • My grandfather - Gene England spoke very highly of Conaway Homes. He worked many years as the chief building inspector for the City of Tyler and has seen the work that Conaway Homes has done. - Aug 04, 2009 in Tyler, TX

    Lead Source

  • We like it! - Jun 25, 2009 in Tyler, TX

    Construction Quality

  • Nowhere - Jun 25, 2009 in Tyler, TX

    This is our first home that was ours and it is above our expectations. - Jun 25, 2009 in Tyler, TX

    Really nothing - they didn't fall short on anything. - Jan 05, 2009 in Lindale, TX

    Area For Improvement

  • Nothing - Jun 16, 2009 in Lindale, TX

    Any Changes?

  • No problems. - Jan 05, 2009 in Lindale, TX

    Problem Resolution

  • We've probably driven her crazy. God bless her! She even answers late at night. - Nov 04, 2008 in Longview, TX

    Salesperson Accessibility

  • They were ahead of schedule and I wanted them slow down. - Mar 14, 2008 in Longview, TX

    Schedule

  • I was given documentation I can always refer to. - Feb 22, 2008 in Longview, TX

    Warranty Explanation