It exceeded our expectations.
Member Profile
Don’t wait another day to install an affordable Closet America closet system. Your struggles with an overstuffed, disorganized closet will be over for good. Closet America’s closet systems are locally manufactured, giving you the advantage of factory-direct pricing, sales and service. Read more
The company’s designers offer free, in-home consultations. The designers use a state-of-the-art software program to design the closet of your dreams, and show you a 3-D, color image of your closet—right on the spot. They price the system right there and give you an exact written quote—no waiting or back and forth over weeks.
Guildmaster Award Winner
2011 Guildmaster With Distinction
2012 Guildmaster With Distinction
Affiliations
GuildQuality
Better Business Bureau
Extreme Makeover Home Edition
Association of Closet and Storage Professionals
Remodeling Magazine - Remodeling 550
Service Magic Approved Member
Angie's List - 2011 Super Service Award
Published Comments
My closets exceeded my expectations.
The completed job was beautiful.
I am satisfied with the professionalism of the staff, installers, and anyone I spoke with about the product. Everyone was very friendly. They cleaned up extremely well.
I liked the flexibility. I kept having to change my plans, and they made it very easy for me to do so. Other companies have made it difficult.
I am very very pleased and satisfied. They met all my requirements and let me design what I was looking for. The quality of their service and their product, itself, is excellent. I would recommend it for anyone. It was well worth the investment I made and It adds value to my home.
I chose Closet America because they had the best combination of value and product.
I was most satisfied with the quality of the product and the knowledge of the staff.
Everyone that I worked with was excellent.
I was most satisfied with the timeliness and professionalism of the staff because they were fantastic. The quality of the materials is excellent.
I was most satisfied with the finished project, the designer, the overall flexibility, and the visual design software.
Quality and design were the main factors
I would like to recognize the whole team from design to installation
Both the designer and the installer were excellent.
We got three estimates and Closet America was the clear standout! We highly recommend them.
Ours was a small installation, but the service and advice we received was as though it was a very large project.
The installer was phenomenal.
The whole experience was completely and totally satisfying and it was professional and timely and we have a great product.
I was most satisfied with the customer support and service. It was really spot on. They really worked with us financially and adjusted things to fit our needs. They are an all around great company.
Everything was good. I am happy with the quality of the product and their professionalism.
I chose Closet America because of the quality of the materials they use.
i would recommend Closet America to anyone. i wastotally impressed with everyone i dealt with from beginning to end. i am extremely happy with closet. i have wanted to do this for years and it is the best money i have spent
Everyone was excellent, The designer, project manager, and the installer were all very good.
The designer, project manager and installer were all excellent.
I was very impressed with the care each of the 3 people who came to my condo exhibited. They even all took their shoes off at the door.
The knowledge and enthusiasm of all representatives of the company.
The design and installation were flawless. I have had 4 homes previously done by a competitor and our Closet America designer far exceeded our expectations in her design and won our business
I've seen a lot of other closet systems, but I was very impressed with their sales presentation. I knew I was looking for a top quality product, but the way they explained the product convinced me that it was of high quality. It's built to last, which is rare these days.
I love my closet. They are very professional.
The reason why I chose Closet America is because they were a local company.
Guildmember since 2009
As a GuildQuality Guildmember, Closet America relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Closet America in Washington, DC; Alexandria, VA; Arlington, VA; Fairfax, VA; Silver Spring, MD; Bowie, MD; Laurel, MD; Annapolis, MD; Woodbridge, VA; Upper Marlboro, MD; and 139 other cities in Virginia, Maryland and District of Columbia.
In this report, Closet America has published a summary of the customer feedback they've received in the past 12 months. In that time, 468 out of 662 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Closet America received feedback from a customer in Derwood, MD.
Closet America received feedback from a customer in Jefferson, MD.
Closet America received feedback from a customer in Woodbine, MD.
Closet America received feedback from a customer in Oakton, VA.
Closet America received feedback from a customer in NW Washington, DC.
2012 Guildmaster Application
Closet America is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Closet America must survey all
of their customers.
The review period for this member is closed.
