Chris Donatelli Builders
Chris Donatelli Builders
www.dcbuild.com
534 Horning Street
San Jose, CA 95112
(408) 287-4886
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With a reputation for quality, service, and integrity, award-winning Chris Donatelli Builders is proud to help homeowners in the greater Santa Clara County area turn their houses into the homes of their dreams. As part of what we call the DCB Advantage, we go out of our way to make remodeling your home more successful, easier, and more convenient. It is no wonder that most of our business comes from repeat clients and referrals. Hundreds of smart homeowners have learned that Chris Donatelli Builders is the company they can trust. Read more

Chris Donatelli Builders also offers you the luxury of choosing the method of remodeling you feel is best for you. We call this the DCB Design Select approach, and it is just one part of the DCB Advantage.

With DCB Design Select, you can select one of three approaches. We offer the traditional Design/Bid approach, in which you select an architect and we do the construction. Or, using our innovative version of the Design/Build approach, we can provide you both design and build services in one convenient package. We even provide you with a third way to remodel, called the Hybrid Team approach. With this approach, we team with you and your architect during the design stage to provide you with benefits not often available when you select your own architect.

Whichever approach you choose, you get the benefit of working with a remodeling company recognized nationally as an industry leader for, among other things, the special systems, methods, and ongoing staff training that we have developed and use.

Chris Donatelli Builders' industry-certified staff members can help you with your project, no matter what it is. We work on projects of all sizes, from kitchens, baths, and additions to whole house remodeling. We also provide services for those seeking to remodel using Green Building approaches.

Guildmaster Award Winner 2011 Guildmaster With Highest Distinction

GuildQuality Partner Affiliations Remodeling's Big50 daily5Remodel

Affiliations GuildQuality
National Association of the Remodeling Industry
Build It Green
NARI Green Certified Professional (GCP)

Likely to Recommend
98%
Communication
98%
Trust
100%
Professional & Organized
100%
Clean & Safe
100%
Construction Quality
98%
Expertise
100%
Problem Resolution
100%
Schedule
94%
Budget
95%
Employees & Subcontractors
96%
Average (4 reviews)
Rating Details
Comment Additional Comment Palo Alto, CA Apr 01, 2012

We know we presented a budgetary challenge; we wanted a lot without wanting to spend a lot. The end result is a beautiful, more functional kitchen/laundry area. Thanks.

Roy B. Palo Alto, CA Review Apr 01, 2012 4 star rating
Chris Donatelli Builders

Chris and his team met and exceeded our expectations for workmanship and customer service. We have worked with them over many years and value his expertise and professionalism.Roy/Carol B.

Comment Area Of Satisfaction Palo Alto, CA Apr 01, 2012

We were very pleased with the skill and customer focus of the staff; they were always willing to go the extra mile to make us happy.

Comment Area Of Satisfaction San Jose, CA Mar 22, 2012

I am satisfied with heir professionalism and the quality of their staff. The outcome is great too. We gave them a difficult project and they came through for us.

Comment Area Of Satisfaction San Jose, CA Nov 11, 2011

The cleanliness was good. I was very comfortable with them and they were very professional.

Pat M. Cupertino, CA Review Sep 13, 2011 5 star rating
Chris Donatelli Builders

We have had Chris do two remodel projects on our house. We were completely satisfied with the results both times. We foundwe can completely count on Chris and his team to do an excellent job. They are very easy to work with, and always responsive. We have recommended Chris to many people looking at remodeling.

Comment Area Of Satisfaction Cupertino, CA Sep 13, 2011

Everyone we worked with was excellent in every way. Workmanship was very good. Armando, who was assignedto our project, is great to work with, and really caresabout the homeowner and getting everything just right. When we had a little bump in the road on the project, we were confident all along that it would work out. We trust Chris and the team completely - that is probably the best part about working with them.

Comment Trust Cupertino, CA Sep 13, 2011

We never have any doubt Chris and the team will follow through. They have demonstrated that many times to us.

Comment Area Of Satisfaction San Jose, CA Aug 23, 2011

Communication was clear and quick. I loved being able to contact via email.

Comment Area Of Satisfaction San Jose, CA Jun 23, 2011

Effective communication, wonderful support people who were easy to work with. Knew we were being completely taken care of.

M.W.A. San Jose, CA Review Jun 21, 2011 5 star rating
Chris Donatelli Builders

Chris Donatelli Builders was very pleasant to work with. They do an excellent job. The workmanship is excellent. They follow up if you're not happy with something. Overall, they're an excellent company to work with.

Comment Area Of Satisfaction San Jose, CA Jun 21, 2011

His staff were very pleasant to communicate with. They kept us up to date on things. We like the final product.

Victor S. Palo Alto, CA Review Mar 09, 2011 5 star rating
Chris Donatelli Builders

It was really enjoyable. The final product came out looking even more handsome than we originally expected. Chris Donatelli Builders has done a fine job, and I'm very happy with their work.

Comment Area Of Satisfaction Menlo Park, CA Dec 24, 2010

They listened really well to our concerns and resolved all outstanding items quickly. Any workmanship concerns were immediately addressed. Ryan was terrific. The painters and tilers were very good.

Comment Area Of Satisfaction San Jose, CA Dec 15, 2010

Competence of all employees Clear explanations of when and what was happeningVery friendly, likable, and skilled staffFlexibility and willingness to change things and "go the extra mile"Realistic costsFar exceeded our expectations

Comment Employees & Subcontractors San Jose, CA Dec 15, 2010

The staff is not only professional and courteous, they are always trying to do the best for you including the smallest details.

Comment Area Of Satisfaction San Jose, CA Dec 10, 2010

We were most satisfied with the quality of workmanship, materials, expertise, and service. Communication is key and Chris is totally accessible. Also, all the subcontractors for the various projects are of the highest quality. We trusted Chris and he delivered. His crew is wonderful.

Comment Area Of Satisfaction San Jose, CA Oct 25, 2010

The whole experience has been wonderful. We very much like Chris and his staff. Elio who did most of the work was fabulous. They've been very responsive to our concerns and needs, and the end result is absolutely stunningly beautiful.

Comment Additional Comment San Jose, CA Apr 11, 2010

Am looking forward to working with Chris on our next remodeling project.

Comment Area Of Satisfaction San Jose, CA Apr 11, 2010

Great communication and friendliness throughout. Chris and Humberto both came up with creative solutions for a variety of our problems.

Comment Additional Comment San Jose, CA Feb 16, 2010

I was thoroughly happy with CDB's work on the project, and look forward to working with them again in the future!

Comment Area Of Satisfaction San Jose, CA Feb 16, 2010

I was most satisfied with their willingness to work with me to push the schedule up for faster completion of the project, while still maintaining a high level of communication, workmanship, and follow through on all my questions. I also appreciated their thorough communication and direction of all subcontractors.

Comment Area Of Satisfaction San Jose, CA Feb 16, 2010

I was most satisfied with the quality of work. They took extra steps to make sure the product was installed properly.

Comment Area Of Satisfaction Mountain View, CA Sep 28, 2009

Chris Donatelli has incredible integrity. I knew I could trust what he told me whether it related to recommendations about the construction of our home or to cost issues.

Comment Area Of Satisfaction Mountain View, CA Sep 23, 2009

My wife and I had absolutely NO experience or expertise in this type of project. We really needed "hand holding" and someone who would handle every aspect of the job. They were perfect for us. All issues were addressed and resolved promptly. Young Chris was the person we dealt with the most and he was great. In spite of his low key nature, he dealt with the sub-contractors effectively and decisively.

Comment Area Of Satisfaction San Jose, CA Sep 18, 2009

They are very detail oriented. I'm hard to please and pay attention to details. They pay even more attention than I do. I trust their honesty and integrity completely.

Guildmember since 2009

As a GuildQuality Guildmember, Chris Donatelli Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Chris Donatelli Builders in San Jose, CA; Palo Alto, CA; Menlo Park, CA; Los Altos, CA; Saratoga, CA; Mountain View, CA; Stanford, CA; Sunnyvale, CA; Los Gatos, CA; Morgan Hill, CA; and 2 other cities in California.

In this report, Chris Donatelli Builders has published a summary of the customer feedback they've received since they joined GuildQuality in October 2009. In that time, 53 out of 58 customers (91%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.

Recent Activity

Chris Donatelli Builders received feedback from a customer in Palo Alto, CA.

04/01/12

Chris Donatelli Builders received feedback from a customer in Palo Alto, CA.

03/29/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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