We were well pleased with the all-around service, starting with the sales representative, John Conner, and the crew. They did a good job and cleaned up afterwards. I have no complaints.
Started in 1953, Champion Window, Door and Patio Room Company is one of the nation’s leading home improvement companies. Champion builds and installs vinyl replacement windows, entry doors, patio rooms and siding, with more than 45,000 homeowners joining the ranks of customers on an annual basis. Champion’s energy-efficient products help consumers save money on their utility bills year-round. Champion's control over every aspect of manufacturing, distribution, installation and servicing provides a single source of accountability for its customers, removing all concerns about who is responsible for their home improvement project. The company operates factories in Cincinnati, Ohio, and Denver, Colo. Read more
Affiliations
GuildQuality
ENERGY STAR
Better Business Bureau
Good Housekeeping Seal of Approval
EPA Lead-Safe Certified Firm
2010 Qualified Remodeler Top 500
We were well pleased with the all-around service, starting with the sales representative, John Conner, and the crew. They did a good job and cleaned up afterwards. I have no complaints.
I appreciated their promptness and customer service.
I was very pleased overall. Champion Windows did an excellent job.
Champion Windows in no way fell short of my expectations. I was very pleased with the windows.
They were very professional, very courteous, and always arrived on time.
I was most satisfied with the actual materials installed. The windows are exactly as they were described and they go above and beyond my expectations.
Everything was great. It was a pleasant experience, not a hassle, everything was done quickly and neatly.
I absolutely love my siding. It is the best thing we've ever done. My factory representative was awesome and the crew did an excellent job. The installation part exceeded my expectations. We had a lot of detail work that needed to be done, and many times I'd think they were done, and they would do something else that made it look better. They paid very close attention to detail.
I was most satisfied with the professionalism. They came in, got the job done, got out, and left no mess left behind.
The crew manager provided exceptional service.
Good quality products & good workers.
I was really impressed with the crew.
I liked how knowledgeable Neal was about the product. Also the overall look of the window.
Champion Windows sell an excellent product, and the workmanship was great, the salesman was great, and the installers were great. After they left the house it looked as clean as before they came.
I was satisfied with the salesmanship and the workmanship.
We had French doors put in, and it really changed the look. We were very pleased with the craftsmanship, as well as the enhanced appearance.
I am very happy with the installation! I did have a small problem but they are very prompt in fixing it. I would recommend them to anyone who is getting replacement windows.
I was most happy that they were courteous, professional and efficient at removing the old windows and installing the new ones.
It's all been positive. The installation was quicker than we thought it would be. When we called for service, the service guy was really nice and knowledgeable.
They were timely. The product is what they said it would be. The quality of their workmanship is great.
I am very satisfied, they did a wonderful job!
The whole thing was a very, very good experience. I didn't have any difficulties at all. I was very pleased.
The Champion Windows of Cincinnati installers were on time, did a professional job, and left it neat and clean when they departed. We have had no issues with the doors.
I was most satisfied with the fact that they were on time and got it done right the first time.
They exceeded my expectations and I've already seen a difference in the airflow and sound in the house.
Neal was a very good salesperson - he didn't push, he told us exactly what we would get.
Champion Windows of Cincinnati did a fantastic job installing my door and it greatly improved the look to my house. They made sure I was satisfied throughout the entire process.
The installation crew did a fantastic job and I would like to recognize them for their service.
I like the way the doors were put in and it looks really nice on my house.
I am satisfied with the timeliness in which they arrived to do our windows.
As a GuildQuality Guildmember, Champion Windows of Cincinnati relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Champion Windows of Cincinnati in Cincinnati, OH; Loveland, OH; West Chester, OH; Mason, OH; Hamilton, OH; Fairfield, OH; Milford, OH; Middletown, OH; Florence, KY; Maineville, OH; and 124 other cities in Ohio, Kentucky and Indiana.
In this report, Champion Windows of Cincinnati has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 739 out of 1376 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Champion Windows of Cincinnati received feedback from a customer in Cincinnati, OH.
Champion Windows of Cincinnati received feedback from a customer in Erlanger, KY.
Champion Windows of Cincinnati received feedback from a customer in Amelia, OH.
Via Twitter: Happy Presidents’ Day! #FunFact: The White House has 147 windows.
Via Twitter: Are you tired of winter? While you wait, skip the winter blues with these fun family activities! #familyfun http://t.co/nUHOoyWA
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.