Member Report:
2586 Responses
Response Rate:
63.2%
Dates:
05/17/2007 - 03/10/2010

In this report, Case Design/ Remodeling Inc. has published the following selected comments provided by customers surveyed since May 2007. Since then, 2586 out of 4093 customers responded to a GuildQuality satisfaction survey, with the most recent response in March 2010.

Customer comments selected by the member for inclusion in this report

  • Everyone I worked with was exceptional. - Nov 07, 2009 in Bethesda, MD

    Laura Sanders and Bill both did an excellent job. - Oct 23, 2009 in Washington, DC

    Tom and Stan did very good work. - Oct 20, 2009 in Falls Church, VA

    We were impressed with all, but especially Valery, Tom, Sean, Joe and Mike (the electrician). - Oct 20, 2009 in Silver Spring, MD

    I was very impressed with the head installer. - Oct 16, 2009 in Annandale, VA

    Paul Shutta was very knowledgeable and a pleasure to work with. - Oct 15, 2009 in Burtonsville, MD

    The entire team on this project. I've forgotten the name of the carpenter who did the actual work...Bill I believe....but he was absolutely terrific...as was his supervisor who came daily to ensure work was progressing on schedule. And as noted above, Randy knew what he he was talking about. - Oct 15, 2009 in Bethesda, MD

    Adrian was helpful and I can't remember the other guy I worked with, but he was wonderful. - Oct 15, 2009 in Washington, DC

    The craftsman was superb. - Oct 15, 2009 in Bethesda, MD

    John the carpenter was really outstanding. - Oct 15, 2009 in Washington, DC

    Neil was great. - Oct 14, 2009 in Washington, DC

    YES!!Rick Matus and Kevin Morrissey!! Outstanding always!!! in every way!!!!!!!!!!!!!! - Oct 13, 2009 in Rockville, MD

    Chuck was excellent. I really liked dealing with him. - Oct 13, 2009 in Millersville, MD

    Adrean Andreassi has been out contact with Case for several years; this is the 10th job for which we have called him. He has always been helpful, knowledgeable, and thoughtful. In addition, this job was necessitated by a ceiling collapse in our home, and the response by Case Design was immediate; a handyman arrived within hours of our call to clean up. We were immensely grateful. - Oct 12, 2009 in Washington, DC

    We had a good response from all the men we worked with. - Oct 12, 2009 in Silver Spring, MD

    Wayne Jackson and Venelin Ivanov - Oct 09, 2009 in Fairfax, VA

    Both guys i worked with Stan and Dick were great to work with. - Oct 03, 2009 in Alexandria, VA

    Susan did an outstanding job. - Sep 14, 2009 in Vienna, VA

    Gary (from Luray) - the main day-to-day guy - was really great. Also the guy who came to re-do the legs on the bench was very nice. - Sep 01, 2009 in Arlington, VA

    The man who actually performed the work in my home was talented and very thorough. He did an excellent job. He gets high praise. - Aug 31, 2009 in Washington, DC

    We were pleased with everyone we worked with. - Aug 29, 2009 in Washington, DC

    April was very nice. She helped me considerably. She knew what she was doing. - Aug 29, 2009 in Reston, VA

    Everyone was terrific. - Aug 24, 2009 in Washington, DC

    Randy is a great representative of Case. He is professional and really sets his sights on understanding customer needs and then meeting them! He is always responsive and clear in his communications withe the customer. - Aug 24, 2009 in Laurel, MD

    Everybody I dealt with deserves recognition. - Aug 20, 2009 in Washington, DC

    I think Jim and Lauren were great assets to the build. - Aug 20, 2009 in Bethesda, MD

    The two men who were here, Denny and the other gentleman; they were very competent, and I had total confidence in them, and they cleaned up everything so well before they left. - Aug 18, 2009 in Montgomery Village, MD

    Paul did an excellent job. - Aug 17, 2009 in Rockville, MD

    Steve Scholl, Rich Gettys, Luke Gettys - Aug 16, 2009 in Arlington, VA

    Loren was great. He did an outstanding job. - Aug 15, 2009 in Washington, DC

    Stephen Scholl - Aug 15, 2009 in Arlington, VA

    Tim Burk is amazing. He always gets the job done. - Aug 15, 2009 in Chevy Chase, MD

    Mr. Callen was very good, and I would deifnitely ask for him again. - Aug 15, 2009 in Washington, DC

    Rick was outstanding. He went above and beyond the call of duty. - Aug 15, 2009 in Washington, DC

    Wayne Jackson, Herb Stanwood and Jennie Hernandez are all to be recognized for their exceptional design, workmanship, project management and customer care. - Aug 15, 2009 in Bethesda, MD

    Steve and the carpenter were both terrific. - Aug 15, 2009 in Alexandria, VA

    Eamon Seidel was absolutely great, and Chris Oldham was incredible and i trusted these people. I will request them again next time use Case/Design. - Aug 14, 2009 in Annapolis, MD

    James Woods and Jason Evans were terrific, as was our lead carpenter, Wayne. I have already recommended Case to friends. - Aug 11, 2009 in Alexandria, VA

    Adrian and the project manager was great. i can't think of his name, but it was very unusual. - Aug 10, 2009 in Washington, DC

    Eamon was quite efficient and helpful. - Aug 10, 2009 in New Carrollton, MD

    Kevin Morrisey - Aug 08, 2009 in Potomac, MD

    Steve is pretty good. - Aug 03, 2009 in Alexandria, VA

    Kevin Morissey, Willy, the carpenter, and John, the kitchen cabinet installer. - Aug 03, 2009 in Washington, DC

    Rich Gedes, Steve Scholl and Craig (the carpenter) - Jul 22, 2009 in Falls Church, VA

    Well Adrian was great and he did a good job. - Jul 21, 2009 in Washington, DC

    Randy was nice. - Jul 21, 2009 in Potomac, MD

    Gary was great and his workmanship is excellent. We would gladly work with him again. - Jul 21, 2009 in Rockville, MD

    Todd was great. He even did some of the work on his own time so the cost would not be out of line. - Jul 15, 2009 in Brookeville, MD

    Mike was very good. - Jul 14, 2009 in Rockville, MD

    Jose, who did the work, was phenomenal. - Jul 14, 2009 in Washington, DC

    I was extremely pleased with Tom Craze, the project manager. He was very professional and is being very patient with me in trying to get things completed. - Jul 14, 2009 in Rockville, MD

    Adrian Andreassi - Jul 10, 2009 in Kensington, MD

    Michael O'Hearn. - Jul 10, 2009 in Washington, DC

    Russ Silipigni and Jay Dennis - Jul 09, 2009 in Oak Hill, VA

    Paul Shutta was great. - Jul 09, 2009 in Chevy Chase, MD

    Lauren Sanders was great to deal with, and Keith the painter was great. - Jul 09, 2009 in Potomac, MD

    Everyone who I came into contact with was wonderful. - Jul 02, 2009 in Chevy Chase, MD

    Whoever did the stucco work did a great job! - Jul 01, 2009 in Chevy Chase, MD

    Randy Collier has been outstanding on all of the four or five projects Case has done at my home. - Jun 25, 2009 in Washington, DC

    The guy that did the work was awesome! - Jun 18, 2009 in Fairfax, VA

    Richard Rocco. - Jun 18, 2009 in Chevy Chase, MD

    Jim Crenca - Jun 14, 2009 in Washington, DC

    We just had Case Handyman service, the guy they sent had completed a lot of work for me before and is always exceptional. - Jun 13, 2009 in Ashburn, VA

    Every time we use Case Design they always provide excellent customer service. - Jun 13, 2009 in Washington, DC

    Well Jim and Bill were both great, Bill took care of the on site work. We are thoroughly satisfied. - Jun 13, 2009 in Silver Spring, MD

    Jim Crenca and Loren were fabulous! - Jun 10, 2009 in Washington, DC

    John and Chuck were excellent. This is our third project with them, and I would recommend them to anybody. - Jun 10, 2009 in Bowie, MD

    Everybody was very good. - Jun 10, 2009 in Annapolis, MD

    Sean McLarty, Sam Scott, and the man that did the drywall and wood work. - Jun 10, 2009 in Vienna, VA

    The gentleman who installed my attic stairs was wonderful, the site was kept clean, and he took the time to get the job done right. - May 28, 2009 in Falls Church, VA

    Everyone did a great job. - May 26, 2009 in Washington, DC

    Steve was exceptional, and Adrian was as well. - May 20, 2009 in Chevy Chase, MD

    The workmanship that was done by the guy was really great. - May 12, 2009 in Chevy Chase, MD

    Bill Shaw has done most of the work around our house recently, and he is very professional and personable. - Apr 29, 2009 in Washington, DC

    Terry, our craftsman, has done a wonderful job and is easy to have around the house. He makes it as easy as possible for the homeowner to live with the construction process and in times of stress or crisis is a level head who calms things down and finds solutions. - Apr 28, 2009 in Washington, DC

    Randy Collier did a great job. Really, everyone who worked on my project was very professional. They did high quality work and I would not hesitate to recommend Case to anyone. Keith was my painter, and he was exceptional. Everyone who performed for us was just great. - Apr 24, 2009 in Arlington, VA

    We really liked Sam, the project manager. We definitely like Tom, our carpenter. He was terrific. He offered different ideas. I was fortunate enough to be home for most of the construction. He was constantly communicating and helping me. He was very knowledgeable. - Apr 23, 2009 in Alexandria, VA

    Rich for staying in touch with the carpenter. Luke for the carpentry. - Apr 22, 2009 in Arlington, VA

    Everyone on Jim and Loren's team is amazing. - Apr 22, 2009 in Washington, DC

    The whole team was excellent! - Apr 21, 2009 in Germantown, MD

    Dave Keys is always very responsive and communicates the details of the project well. He provides very good follow up to the project as well. - Apr 21, 2009 in Clifton, VA

    Doug was wonderful! - Apr 21, 2009 in Washington, DC

    Mr. Crenca was incredible. Also, the person that came out to do the ramp was wonderful. - Apr 20, 2009 in Silver Spring, MD

    The workman that did the job was very good! - Apr 17, 2009 in Richmond, VA

    Randy was great. - Apr 16, 2009 in Potomac, MD

    Sean, Joe and Julio did an exceptional job taking the time to talk with the homeowner and answer so many questions. Very knowledgeable crew you have and will recommend to others and have back for other projects. The guys take pride in their work and it shows. Todd took the time to help steer the project with an approach that would be most appropriate given our budget and the overall economic environment. - Apr 16, 2009 in Washington, DC

    Cary Holland! - Apr 16, 2009 in Alexandria, VA

    George Bergling & Paul Shutta & Jeff Jones - Apr 16, 2009 in Silver Spring, MD

    Valery Tessier Leon was extremely helpful and understanding of our needs from the beginning to the end. Ramiro Guio, who was the principal carpenter on the project and was there for most of the time, was very professional, courteous, and helpful and mindful of our needs as a family. His counterpart, Francisco, was also equally professional. - Apr 16, 2009 in Washington, DC

    Todd Barrier did a great job. The foreman on the job was just superb. He was a carpenter who worked on the job and sort of ran it. Put a gold star by his name if you can find it. - Mar 12, 2009 in Washington, DC

    Jay Dennis, the carpenter, is excellent. He is the best of the bunch. I'll wait until he's available to have any work done on my house. To me, Jay Dennis is Case Design/ Remodeling. He's top of the line. - Mar 09, 2009 in Sterling, VA

    Sean was very helpful. The guy who actually did the work did a wonderful job, but I can't recall his name. - Mar 09, 2009 in Leesburg, VA

    Jim Johnson is fabulous! His work is exceptional as is his attention to detail, easy-going demeanor, punctuality and dedication to getting the job done just the way I wanted it. I couldn't have asked for a better craftsman. There is none. - Mar 02, 2009 in Washington, DC

    Susan Matus is amazing. We have worked with her on several projects. She did a great job on each one. Thanks. - Mar 01, 2009 in Chevy Chase, MD

    Adrian Andreassi was excellent in helping with consultation.Tom Craze was very helpful and courteous as the project manager.Jim Johnston did excellent work. - Feb 27, 2009 in Silver Spring, MD

    I can't emphasize enough how happy I was with Mike Waylan. They were terrific. - Feb 27, 2009 in Bethesda, MD

    George is extremely responsive and takes care of any issues we may have. - Feb 25, 2009 in Potomac, MD

    As I said - the gentleman who did the actual work was exceptional. I'm terrible w/names however & don't have the paperwork with me.The gentleman who came out to give us the estimate was also extremely helpful. - Feb 23, 2009 in Oak Hill, VA

    Bill Shaw and Loren Sanders were terrific - they communicated well and were timely with their responses everytime. - Feb 21, 2009 in Washington, DC

    Jim Crenca and the guys that did the work. - Feb 21, 2009 in Washington, DC

    The whole team was wonderful and easy to work with. - Feb 19, 2009 in Washington, DC

    I would like to thank all the nice people who I had the opportunity to work with. Everyone was professional, and courteous. My mom and dad were also very pleased with the quality of work. I would like to say special thanks to Russ, and Sam for their full cooperation in completing the project. - Feb 19, 2009 in Annandale, VA

    I think Mr Khiel did a great job. Also, Chris, the guy that actually did all f the work was very professional land did very good work. - Feb 13, 2009 in Bowie, MD

    Randy was on top everything and very helpful - Feb 13, 2009 in Washington, DC

    Jim Crenca and everybody that was involved. I had the nicest project manager, and there was also the guy who came along with him, Stephan. The man who did the work on my house was one of the nicest, most professional guys I could imagine. All four I dealt with were delightful and professional. I'm a single person, and I like to feel comfortable about people coming in and out of my house. I felt good about everything. I was totally impressed. And my dog liked them too. - Jan 05, 2009 in Bethesda, MD

    All the guys we work with. Sean, Dave Keys, and the carpenters Tom and Christian. - Jan 05, 2009 in Great Falls, VA

    Craig, the trim carpenter, was extremely good. I would use him again on any project. - Jan 05, 2009 in Vienna, VA

    The people who worked on my project did a good job. - Jan 05, 2009 in Midlothian, VA

    Jim Crenca and Loren Roberts, and Stan. - Jan 05, 2009 in Washington, DC

    George. He was excellent. - Dec 30, 2008 in Washington, DC

    Adrian and Tom did an exceptional job. - Dec 19, 2008 in Bethesda, MD

    Sam Scott, he was the proj manager, and he is fabulous. He bends over backwards to make sure that things get done. - Dec 10, 2008 in Leesburg, VA

    Rich Gettys was very responsive with follow-up issues. - Nov 13, 2008 in Arlington, VA

    The two guys who worked on my house, the senior guy was just amazing. - Nov 12, 2008 in Reston, VA

    Keith was wonderful. - Nov 11, 2008 in Washington, DC

    Eric, who did the work. He's a sweetheart. Very professional and polite. - Nov 05, 2008 in Arlington, VA

    I was VERY pleased with everyone I came in contact with. In addition to William Clarke, Rich Gettys and Elmer Hata deserve high praise for their professionalism, attention to project details, and addressing concerns I may have had. I would not hesitate to recommend their expertise to anyone. - Nov 05, 2008 in McLean, VA

    George, the carpenter, was particularly good. - Nov 03, 2008 in Manassas, VA

    Bill Rogers was exceptional. - Nov 03, 2008 in McLean, VA

    Jim took time to explain things and really helped us frame the project, we were very happy with him. - Nov 03, 2008 in Chevy Chase, MD

    I especially enjoyed the services provided by Brian Brennan and Gary Spriecher and John. They were very attentive to my sometimes demanding and daily inquiries. - Oct 31, 2008 in Columbia, MD

    The primary guy who did most of the work on our job was very good. He dealt with the few difficult aspects of the job very well. - Oct 31, 2008 in Chevy Chase, MD

    ABSOLUTELY!!!Ron Blocker and Bob (our head carpenter) - Oct 31, 2008 in Alexandria, VA

    We had two gentleman that were laborers in the house. Joe was our carpenter throughout the majority of this, and he was phenomenal. He was easy to get along with, very organized, very professional, really not a lot of negative things to say about him. Our other carpenter, Chris, we also felt like did a very good job while at the house. He was very professional and courteous, and that was really the extent of it. We enjoyed having both of those guys at the house. - Oct 17, 2008 in Edgewater, MD

    Head carpenter, Alejandro, always seemed to have our project, our comfort and concerns in his focus. He was a delight to work with.Kevin Morrissey, project mgr, was excellent at communicating with us about the progress of the project. He noticed details about our house that we would never have been aware of.Susan Mateus produced an excellent design and helped us through the decor phase very capably. - Oct 13, 2008 in Rockville, MD

    The guy who did the installment was very nice. - Oct 10, 2008 in Mechanicsville, VA

    Tom, the carpenter - He was in charge of the job, and his service was indeed professional. - Sep 19, 2008 in Chevy Chase, MD

    George Bergling - Sep 16, 2008 in Bethesda, MD

    Dave Keys is nice and knowledgeable. I've worked with him a few times. - Sep 16, 2008 in Sterling, VA

    Dennis who was on site for most of the project. He did a great job keeping me up to date with what was going on and what he needed. - Sep 15, 2008 in Richmond, VA

    Sam Scott went above and beyond the call of duty, but Jay did a lot of the work and he did an absolutely incredible job. Ive got to write, his work was beautiful. - Sep 15, 2008 in Oak Hill, VA

    I think there were three people - Wayne Jackson, Jenny Hernandez, and Justin, the carpenter. - Sep 15, 2008 in Washongton, DC

    David Magri was exceptional and the gentleman who did the work. - Sep 13, 2008 in Washington, DC

    I have found all the personnel I've worked with to be exceptional, not only in their craftsmanship, but in their ability to communicate with me, the client. - Jul 31, 2008 in Silver Spring, MD

    Everyone who has come here is great. - Jul 30, 2008 in Chevy Chase, MD

    The young man that did the work was fabulous. He was on Tom's crew. Adrianne is always great. She presents many options and is very patient and creative. - Jul 30, 2008 in Bethesda, MD

    The person that did the actual work on the job was excellent. - Jul 30, 2008 in Rockville, MD

    Russ, George and Harry were wonderful. If I ever had any more work done I would want those three to do it. - Jul 30, 2008 in Centreville, VA

    Mr. Andriossi was wonderful. The two gentlemen who did the windows were very professional. - Jul 30, 2008 in Kensington, MD

    Keith did a very good job. We were very pleased with him. - Apr 23, 2008 in Chevy Chase, MD

    George, the installer, was very nice, diligent and courteous. Sean Malloy was great. He just kept at it and was very accessible. They were both quite a pleasure to work with. - Nov 17, 2007 in Centreville, VA

    Chris Hambrecht, Steve Kelley and Mike Wieland were all exceptional throughout the whole process! - Nov 16, 2007 in Bethesda, MD

    Herb Stanwood was terrific! His assisstant Jenny Hernandez was also! The Project Manager, Wayne Jackson was great! Jose Tores was also wonderful! - Nov 16, 2007 in Potomac, MD

    George Byars and his workers provided high-quality workmanship - Sep 07, 2007 in Reston, VA

    Jeff Jones was just terrific. He answered all questions with grace and even enthusiasm. He worked fast and effectively. Couldn't ask for better. - Jul 31, 2007 in Silver Spring, MD

    Jerry Jones. I watched his work. He's a craftsman of the highest caliber. His ideas were good, and he worked efficiently. He was gentlemen. I can't say enough for everybody that came in to work for me. - Jun 19, 2007 in Chevy Chase, MD

    Jim Wrenn does a great job steering clients through all the decisions that have to be made before the actual project begins. - Jun 15, 2007 in Vienna, VA

    Everyone did a great job. Even though it was a small job, they all gave great attention to detail and we were pleased. - May 18, 2007 in Arlington, VA

    Recognize Excellence
  • We have been happy with the work they have done for us. - Oct 27, 2009 in Arlington, VA

    We've been very pleased; we have used electricians and the handyman type and we have always been satisfied. - Oct 27, 2009 in Arlington, VA

    Overall, I can confidently state that we had a very positive experience with Case. - Oct 23, 2009 in McLean, VA

    I was very satisfied with Chris's work, quality, and workmanship. - Oct 22, 2009 in Washington, DC

    I had a very good experience and plan on calling them back when I need something else done. - Oct 14, 2009 in Falls Church, VA

    They are an excellent company, very professional. They got the job done on time and it is beautiful, I get a lot of compliments on the work. - Oct 12, 2009 in Rockville, MD

    Case has always been great to work with. - Oct 09, 2009 in Washington, DC

    Case Design, as an organization, stood behind their work and was fair in resolving most issues. - Sep 30, 2009 in Columbia, MD

    I look forward to working with you in the future when I'm ready to remodel my kitchen. - Aug 21, 2009 in Washington, DC

    I had a very good experience overall. - Aug 20, 2009 in Silver Spring, MD

    I was very satisfied. - Aug 20, 2009 in Washington, DC

    Case is may favorite. - Aug 18, 2009 in Washington, DC

    The service was great. They have done an excellent job for us both this project and last project. - Aug 17, 2009 in McLean, VA

    They do good work. - Aug 17, 2009 in Washington, DC

    We are enjoying our new bathroom and appreciate all of the work that went into creating a functional and beautiful space. Thank you. - Aug 15, 2009 in Falls Church, VA

    Going with CASE means knowing you'll get the best work at competitive rates, without any hassle or issues. - Aug 15, 2009 in Oak Hill, VA

    I was very pleased with how they put up the beams and painted them. - Aug 06, 2009 in McLean, VA

    Case did an exceptional job. - Aug 06, 2009 in Washington, DC

    Overall, I am very pleased with Case Design. They did a very good job. - Jul 21, 2009 in Bethesda, MD

    We've always had a positive experience with Case and this was no exception. It was an emergency job and they had someone come out that day. - Jul 15, 2009 in Bethesda, MD

    Everyone at Case was great. I have no complaints. They did very good job. - Jul 15, 2009 in Washington, DC

    We are very happy with the work that Case performed. I always recommend them to all of my friends and relatives. - Jul 15, 2009 in Chevy Chase, MD

    Overall, I'm very satisfied. - Jul 14, 2009 in Washington, DC

    CASE was great, and we continue to work with them! - Jul 08, 2009 in Chevy Chase, MD

    I have only the most positive things to say concerning Case Design/ Remodeling. They are flat out wonderful. - Jul 02, 2009 in Chevy Chase, MD

    They did a great job and I would definitely use them again! - Jul 01, 2009 in Rockville, MD

    I was very satisfied. - Jul 01, 2009 in McLean, VA

    He did a really good job. - Jun 18, 2009 in Great Falls, VA

    I've recommended Case to everybody I know. My neighbor has already hired Case to do some roof work, and they deserve it because Case is a really nice contractor. - Jun 08, 2009 in Falls Church, VA

    I have recommended Case to Pallisades Village, which is a new organization in Northwest DC that tries to help seniors stay in their homes as long as possible. - Apr 29, 2009 in Washington, DC

    Case performed on a schedule over the holiday period that was beyond my expectations! - Apr 24, 2009 in Arlington, VA

    I was happy to work with Case. They did a great job. - Apr 23, 2009 in Rockville, MD

    We enjoyed our interaction with Case personnel, who at all levels were unfailingly courteous, cheerful and pleasant people. - Apr 19, 2009 in Chevy Chase, MD

    It's a great company, I'm glad I found them. - Apr 18, 2009 in Fairfax, VA

    Everything was great. - Apr 18, 2009 in Washington, DC

    They've been great! I have no complaints! - Apr 17, 2009 in Washington, DC

    I was very satisfied! - Apr 17, 2009 in Bethesda, MD

    I would recommend from a Marketing business perspective, to raise awareness of the handy man services division. I think most people only think of Case for the big rennovations , additions projects. While in the unprecedented housing boom times those surely are the projects that most of us would want to take add to add value to the house as credit lines and home appraisals made those additions feasible for many. But I was suprised at the value of Case for handling the smaller items, that were in many ways a huge fix for us. The labor rates were right on and I'd choose Case to come out for things in place of other companies now due to the 'one stop shop' and overall PM that any tasks gets. All in all, it's nice to have a 'go to company' for home repairs and renovations who are trustworthy, provide good value and are honest on the job.Sincerely,Joseph Faust4120 18th St. NW Washington, DC 20011 - Apr 16, 2009 in Washington, DC

    Paul is wonderful. - Apr 16, 2009 in Washington, DC

    We were delighted with our experience, and have highly recommended Case Design to anyone who has asked. Paul, Jeff, and George were wonderful! As soon as we have more money and the economy begins to turn around we will call on them again! - Mar 10, 2009 in Chevy Chase, MD

    We thought the work was outstanding and exceeded our expectations. - Feb 27, 2009 in Washington, DC

    They did a wonderful job! I couldn't have been more pleased! - Feb 26, 2009 in Silver Spring, MD

    We had no problems and everything seems to be in order. - Feb 26, 2009 in Potomac, MD

    I have been impressed with the quality and professionalism of the Case Design staff. I have used them at both my home and my place of work. - Feb 24, 2009 in Washington, DC

    We love the basement apartment you created. - Nov 15, 2008 in Washington, DC

    I was pleased overall. - Nov 12, 2008 in Burke, VA

    I am pleased with Case on the whole and I will use them again. - Nov 12, 2008 in Silver Spring, MD

    I have a standing deal with them to come see me every six months, they are the greatest. - Nov 12, 2008 in Washington, DC

    I think the quality of the work is the best, I couldn't have gotten it anywhere else. - Nov 11, 2008 in Davidsonville, MD

    They are really a good company and we will continue to use their services. - Nov 11, 2008 in Washington, DC

    It was a great experience. - Nov 06, 2008 in Rockville, MD

    Case has worked on at least 3 projects for us and we keep coming back. They're not the least or the most expensive but in certain cases you get what you pay for. We're pleased with the services we've paid for with Case. - Nov 05, 2008 in Bristow, VA

    Case in this area has a good reputation, and that's why I went with them. They follow through very well. In addition to the main guy, they had a fellow who did roof work, and he was very meticulous. We were pleased with their work. - Oct 31, 2008 in Chevy Chase, MD

    I was totally surprised at the time period. It was completed a little before they said, and I was pleased with the work. - Sep 16, 2008 in Bowie, MD

    As a member of the Foley household, I can say that we are truly satisfied with Case Design. We are long time customers and have never had a bad experience with them. They have always been prompt and timely with their work. No complaints here. - Sep 03, 2008 in Gaithersburg, MD

    Bill did an exceptional job; he gave me his cell phone, and made time for me and went beyond to help me get my house the way I wanted it. He really was terrific - Jun 11, 2008 in Bowie, MD

    This is my first dealing with Case. I am very pleased, especially on how neat and clean they kept the work area inside our kitchen's sun room where drywall work was being performed on the ceiling. - Apr 24, 2008 in Bowie, MD

    They did a spectacular job. They did great work for a great price, and in an unfortunate situation. It was just a great experience all around. - Apr 23, 2008 in Alexandria, VA

    We are very pleased with their work! They were very easy to work with, very friendly, very timely, very professional. It was just a great experience. - Apr 23, 2008 in Bethesda, MD

    The work was done in such a timely and easy fashion. Yani showed up every morning at the same time and that made it wonderful for me, because I had to go to work and I could always count on him being there every morning. - Apr 18, 2008 in Germantown, MD

    We've used Case several times, and you have always been great. - Apr 18, 2008 in Alexandria, VA

    Everyone was very polite and professional. The work they did was very careful and we were amazed at how clean the job site was and how careful they did their work. - Apr 17, 2008 in Bethesda, MD

    Case Design is wonderful and I am very delighted with them! - Nov 19, 2007 in Bethesda, MD

    They did a very good and clean job. Everyone was friendly and great to work with. - Nov 17, 2007 in Washington, DC

    We were very happy and satisfied and we will be using them again! - Nov 16, 2007 in Bethesda, MD

    This is the fourth time that I have turned to Case Design to complete a project for me and they always do a great job! I am just very pleased with the work that they do! - Nov 15, 2007 in Arlington, VA

    I have used Case Design in the past and they have always done a great job! - Nov 15, 2007 in Beltsville, MD

    It was very simple for me! They are very organized and professional. - Nov 15, 2007 in Germantown, MD

    They are already scheduled to come out and do another project for me! Case Design is great! - Nov 15, 2007 in Chevy Chase, MD

    We were very pleased! - Nov 14, 2007 in Laurel, MD

    I think they did a fantastic job. - Nov 12, 2007 in Alexandria, VA

    We will definitely go with Case in the future. They have just been wonderful to work with. - Nov 12, 2007 in Silver Spring, MD

    I was very satisfied with the entire process: David Magri's initial consulting and estimating, Tom Craze and his oversite, and especially the excellent work of Shawn and Wilbur. Everyone from Case Design that I had the occasion to deal with were very professional and represented the Case Design "name" very well. Case met my expections related to quality and doing the work right the first time. Shawn and Wilbur were very easy to work with and made sure that I was satified with their workmanship. Shawn and Wilbur were also very attentive to the cleanliness of the jobsite. During the job there was one occasion that needed clarification. David Magri and Tom Craze reacted immediately and within a few minutes the issue was clarified. For your info: I have submitted positive comments to Checkbook and as a result was contacted by an individual considering using Case Design for a remodeling project. I gave the individual a very positive endorsement on the quality and professionalism of Case Design. - Nov 11, 2007 in Silver Spring, MD

    Overall, I am favorable with the job done. I am very satisfied and they did a great job. I was very pleased. - Nov 09, 2007 in Arlington, VA

    Case provided excellent quality remodeling. I am completely satisfied with the work and the outcome. I will use them again in the future for any handyman or remodeling needs. - Nov 06, 2007 in Rockville, MD

    They are highly professional and efficient. You get what you pay for. - Sep 24, 2007 in bowie, MD

    Additional Comment
  • We were very happy with the breadth and depth of the team that Case put together to work on our project. From our Project Manager, Tom Craze, on down the line, we knew we were working with true professionals. - Oct 20, 2009 in Silver Spring, MD

    4+ - Dec 30, 2008 in Olney, MD

    CASE built a beautiful kitchen. It is truly stunning. - Nov 10, 2008 in Great Falls, VA

    Expertise
  • When we first met with Valery several years ago, we were immediately impressed with her ideas and the way she worked with us. Two or three years passed before we were ready to go ahead with a project, yet Valery still remembered details regarding our house and our preliminary plans. Amazing! - Oct 20, 2009 in Silver Spring, MD

    Mr Standwood was very patient in getting a full understanding of the design and in particular, the materials. He truly listened to what I wanted and found exactly what I requested. This is greatly appreciated. - Aug 15, 2009 in Bethesda, MD

    Jim was great, incredibly helpful, understanding and great to work with! - Jul 08, 2009 in Chevy Chase, MD

    Concern For Needs
  • It was exactly what I wanted it to be. - Oct 15, 2009 in Washington, DC

    They met my expectations. I didn't have low expectations for them. - Oct 15, 2009 in Bowie, MD

    Given past experience with Case, I KNOW the project will go easily and smoothly. It always does. - Jul 22, 2009 in Falls Church, VA

    I've worked with Case before and so I got what I expected. - Jul 14, 2009 in Washington, DC

    I've dealt with them before, so I expected it to be easy. - Apr 21, 2009 in Washington, DC

    We've used them a number of times, so we know what to expect. The experience is excellent. - Feb 20, 2009 in Washington, DC

    They're great to work with! I've had them do a couple things for me, and each time it is wonderful. - Jan 06, 2009 in Fairfax, VA

    I thought it was going to be a nightmare (nobody wants their home invaded and ripped apart), but they were very professional, and respected our family's privacy and cared about what I wanted. Along with Sam Scott, I would like Emily Aiken to get some stars as well, she was a designer . She was spot on with everything that I wanted (and she's young) and made sure that I got what I wanted. I thought the plumber, carpenter and electrical folks were very very good. It was a very good experience. - Dec 10, 2008 in Leesburg, VA

    I've used them so many times that I've come to expect good things. - Nov 05, 2008 in Arlington, VA

    This is my fifth job with Case, and I would say I got exactly what I expected. - Sep 16, 2008 in Bethesda, MD

    Easier Than Expected
  • I think they do a good job. - Oct 15, 2009 in Washington, DC

    No, i have used them for a long time and i happy with the work completed. - Aug 17, 2009 in Chevy Chase, MD

    The Case Handyman was totally a pro and very good.Some of the subcontractors on our remodel project were not very forward thinking. For example, the electrician made no suggestions about cable internet connections and the various types available that we perhaps should consider. The siding guy is a quality professional and has returned to the house several times to inspect and correct whatever has made our garage leak water. - Jun 17, 2009 in Arlington, VA

    No - I think your service has lived up to your excellent reputation. - Apr 22, 2009 in Washington, DC

    I'm very impressed. I intend to get in touch with them next time. - Feb 20, 2009 in Reston, VA

    i ONLY HAD THE ONE JOB BUT IT COULDN'T HAVE GONE BETTER - Feb 14, 2009 in Great Falls, VA

    Jim Brines is superb. He is the reason we had this project handled by Case Design, and will be the reason we go back to you when we renovate our basement. Our guests continue to comment on the great work he did on a guest shower (outstanding tile work!); the storage room he just completed is just the start of a much more involved project - in the next 24 months or so. A great job by Case Design. - Feb 13, 2009 in Silver Spring, MD

    Improvement Suggestion
  • 10++++ - Oct 14, 2009 in Washington, DC

    Sales Knowledge
  • They were flexible and I appreciated that. - Oct 14, 2009 in Falls Church, VA

    They went beyond! - Apr 24, 2009 in Arlington, VA

    Schedule
  • Communication was 100% always specially between ourselves and the PM Kevin Morrissey - Oct 13, 2009 in Rockville, MD

    Their proj mgr is fabulous! - Dec 10, 2008 in Leesburg, VA

    The project manager, John, is a super nice person with extremely poor communication skills. - Nov 10, 2008 in Great Falls, VA

    Communication
  • I would recommend the service guy, Chris. - Aug 26, 2009 in Silver Spring, MD

    I have recommended them to others because I have used them before. - Aug 20, 2009 in Silver Spring, MD

    Absolutely! - Jul 08, 2009 in Chevy Chase, MD

    We have recommended them to many people, and they have used them. - Feb 20, 2009 in Washington, DC

    I would recommend them to anybody anytime. - Nov 06, 2008 in Washington, DC

    I would definitely recommend them to a friend. - Nov 06, 2008 in Washington, DC

    Recommend Builder
  • They completed it on time. - Aug 20, 2009 in Fairfax, VA

    They actually completed it early twice in a row. - Feb 20, 2009 in Washington, DC

    Four plus! That's the best thing about Case. They finished on time, and on budget. No surprises! - Nov 11, 2008 in Washington, DC

    Expected Timeframe
  • I'm glad you called because it reminded me I have some work for them to do for me. - Aug 18, 2009 in Washington, DC

    I have relationships with Case and I call them when I need them. - Apr 21, 2009 in Washington, DC

    Additional Work
  • The job site was clean every day. Even the workmen were dressed cleanly and neatly. - Aug 15, 2009 in Bethesda, MD

    Four plus! They were wonderful. - Dec 10, 2008 in Leesburg, VA

    Clean & Safe
  • He was very punctual. - Jun 18, 2009 in Great Falls, VA

    Punctuality
  • They were beyond my expectations! They were just great. - Apr 24, 2009 in Arlington, VA

    The CASE staff were very nice. Always respectful - Nov 10, 2008 in Great Falls, VA

    Employee Professionalism
  • Our first project for the bathroom - John Audet was definitely mindful of our needs and budget concerns! Words cannot express how happy we were that we were able to complete this project with our needs in mind. - Apr 21, 2009 in Germantown, MD

    Budget
  • I like that about Case. All of their people from remodeling to handyman always are knowledgeable. They've saved me money with their knowledge. - Apr 18, 2009 in Fairfax, VA

    Consultant Knolwedge
  • 4+! - Feb 28, 2009 in Washington, DC

    Professional & Organized
  • 4 4 4 . I was very amazed and I would sue them again in a heart. Shutta was over and above. - Feb 28, 2009 in Washington, DC

    Overall Experience
  • 4+ - Dec 30, 2008 in Olney, MD

    April brought us only to the most beautiful tile and cabinetry places. Stew did beautiful trim work on the cabinetry. - Nov 10, 2008 in Great Falls, VA

    Construction Quality
  • I loved some of them, and they were all very good! - Dec 10, 2008 in Leesburg, VA

    Subcontractor Professionalism
  • Cost seems a little high.....but we are willing to pay for the quality and dependability Case brings to the table. - Apr 26, 2008 in Fairfax, VA

    Value