- Member Report:
- 199 Responses
- Response Rate:
- 60.3%
- Dates:
- 02/07/2009 - 08/27/2010
In this report, Belmark Land & Homes has published all ratings for the following selected questions that were provided by customers surveyed since February 2009. Since then, 199 out of 330 customers responded to a GuildQuality satisfaction survey, with the most recent response in August 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Better Service
They did a great job. - Mar 31, 2010 in marysville, WA
So far I've had extremely good service, so wouldn't know how it could be better. - Feb 24, 2010 in marysville, WA
Nothing, I think they're doing a great job. - Jul 01, 2009 in Marysville, WA
So far they can't, everything is perfect. - Apr 13, 2009 in Marysville, WA
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Comparative Experience
It has been a very good experience. Everyone has been very friendly and nice. - Mar 24, 2010 in marysville, WA
My experience with Belmark has been a lot better. - Mar 12, 2010 in marysville, WA
It is a whole lot better than the other companies I've dealt with. Belmark actually communicates and they don't give you the run around like so many others. - Mar 09, 2010 in marysvile, WA
My experience was great compared to other companies. - Mar 08, 2010 in Marysville, WA
I think its top, very high quality, professional and helpful - Feb 16, 2010 in marysville, WA
They were very good, better than a lot of them. I got fast responses, and I haven't had any issues. - Feb 16, 2010 in marysville,, WA
I really never got responses like I do with Belmark. - Feb 10, 2010 in marysville, WA
Really good. They are not too pushy like my last apartment complex. And they are really nice, my last residence the landlord was really fake, I appreciate the genuiness of the belmark staff. - Feb 02, 2010 in marysville, WA
Belmark gives a much better experience. - Jul 01, 2009 in Marysville, WA
When compared to other management companies, Belmark Property Management shines brighter than the others. - Jun 03, 2009 in Marysville, WA
Pretty well. They send out a monthly newsletter, recognize birthdays and hold contests so that's nice. - Mar 24, 2009 in Marysville, WA
Way better! They are a lot more personable! - Mar 24, 2009 in Marysville, WA
It is a lot better. They are really good! - Feb 19, 2009 in Marysville, WA
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Additional Comment
Everybody has been really helpful and has gotten back to me right away. - Mar 12, 2010 in marysville, WA
I like this place and I'd love to live here longer. - Mar 09, 2010 in marysvile, WA
I'm just extremely happy and Karen did a great job. - Feb 24, 2010 in marysville, WA
I'm very happy with my new home. - Jul 24, 2009 in Bothell, WA
Belmark was outstanding, plain and simple. - Jun 15, 2009 in Marysville, WA
They're doing a great job. - Feb 19, 2009 in Marysville, WA
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Recommend Builder
I already have! - Feb 16, 2010 in marysville, WA
Definitely! - Feb 19, 2009 in Marysville, WA
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Recognize Excellence
Cathy and Karen and All the maintenance men. - Feb 16, 2010 in marysville, WA
Michelle did a good job. - Jul 27, 2009 in Bothell, WA
Everyone I worked with did a good job! - Jul 24, 2009 in Bothell, WA
Kathy and Morgan. - Jul 06, 2009 in Marysville, WA
Carrie is always responsive, Kevin is very freindly, and Dave is a very hard worker. - Jul 01, 2009 in Bothell, WA
Kerri Dreke and Dave (sorry, his last name escapes me), who facilitated my orientation. Dave, especially, was extremely knowledgeable on matters of construction, installation, etc. - Jun 22, 2009 in Bothell, WA
Dennis. - May 05, 2009 in Marysville, WA
Dave had extremely good customer service. - Apr 20, 2009 in Bothell, WA
Michelle has been a great help to us from the first time we met her. Answering all of our questions very quickly. Thanks Michelle.Dave and Keri also have been a great help with small repairs around the house. - Apr 01, 2009 in Bothell, WA
Karen was great! - Mar 24, 2009 in Marysville, WA
We would like to recognize Dave Holte for his attention to detail in addressing issues with our home, and Kerri Dreke for ensuring that our concerns and warranty work are handled very promptly. In addition, we would like to thank Mike for being a great site manager and being considerate of the residents during construction. - Mar 12, 2009 in Bothell, WA
I think everybody. I worked with Michelle and with Mike, and all of them are very professional and very good. - Feb 26, 2009 in Bothell, WA
Kerri and Michelle work very hard and make efforts to keep buyers satisfied with the process. - Feb 25, 2009 in Bothell, WA
Kerri Klasse has been very helpful and responsive. - Feb 20, 2009 in Bothell, WA
Dave Holte. - Feb 19, 2009 in Bothell, WA
Michelle Torgerson and Aaron. - Feb 19, 2009 in Bothell, WA
Dave & Kerri have been great to work with. - Feb 19, 2009 in Bothell, WA
Everyone was helpful and extremely easy to deal with. - Feb 17, 2009 in Bothell, WA
Michelle Torgerson, She has been very helpful throughout the whole building proceess - Feb 16, 2009 in Bothell, WA
Dave. - Feb 13, 2009 in Bothell, WA
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Reason For Purchase
It had everything we were looking for. - Aug 04, 2009 in Bothell, WA
Location, price, and the product. - Jul 27, 2009 in Bothell, WA
Design, quality, location. - Jul 24, 2009 in Bothell, WA
Quality of construction. - Jul 01, 2009 in Bothell, WA
Quality of craftsmanship, attention to detail. - Jun 23, 2009 in Bothell, WA
The location of Abbey Road coupled with the first-rate quality of construction. - Jun 22, 2009 in Bothell, WA
The floor plan and value. - May 05, 2009 in Bothell, WA
We liked the floorplan. - May 01, 2009 in Bothell, WA
Loved the floor plan and location - Apr 01, 2009 in Bothell, WA
Higher spec level of the house. - Mar 30, 2009 in Bothell, WA
The school district is good and Belmark Home builds quality homes. - Feb 20, 2009 in Bothell, WA
Location, schools, lot size and finishes. - Feb 19, 2009 in Bothell, WA
We love the floorplan and the craftsmanship of the home. - Feb 19, 2009 in Bothell, WA
Clever design, location, and value. - Feb 17, 2009 in Bothell, WA
Layout, location (good schools) and price - Feb 13, 2009 in Bothell, WA
Price & location - Feb 11, 2009 in Bothell, WA
Loved the floorplan and quality of features in the home. Could not find that anywhere else. - Feb 07, 2009 in Bothell, WA
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Favorite Features
I really like the floor plan. - Jul 27, 2009 in Bothell, WA
Bonus room (we converted it into an entertainment room), open layout with clean and contemporary (but not over-the-top) fixtures and amenities. Everythings is beyond expectation. - Jun 23, 2009 in Bothell, WA
Features that would normally be upgrades in other homes are standard at Abbey Road, such as the granite countertops and hardwood floors throughout the main floor. Also appreciated are the high ceilings and quality materials. - Jun 22, 2009 in Bothell, WA
Location - May 19, 2009 in Bothell, WA
The trim package and the large bedrooms. - Apr 20, 2009 in Bothell, WA
The vaulted ceiling with the den. - Apr 06, 2009 in Bothell, WA
Love it all. - Apr 01, 2009 in Bothell, WA
Everything...We love this house - Mar 30, 2009 in Bothell, WA
I like the thermostats being in each room so we don't have to waste energy for the whole home. Everyone that has been to our home loves that idea! I like the long driveways we have, since most townhomes have small driveway space...I love the open kitchen and the space it has. - Mar 10, 2009 in Bothell, WA
The features that I like the most are the thermostat that can be individually set in every room, the tankless water heater, and I really like the set-up options available. The standard options were very good, so we really didn't have to make any upgrades. - Feb 26, 2009 in Bothell, WA
I like the floor plan and our lot. - Feb 25, 2009 in Bothell, WA
Main floor master bedroom, granite counters in kitchen. - Feb 20, 2009 in Bothell, WA
Very effective use of space, granite tops, bonus room, etc. - Feb 17, 2009 in Bothell, WA
The quality of craftmanship and standard features such as the granite and hardwoods - Feb 16, 2009 in Bothell, WA
Kitchen, Fireplace, zone heating - Feb 11, 2009 in Bothell, WA
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Area Of Satisfaction
The overall quality of the homes they build is exceptional and the buying process from material selection to the home orientation were excellent. Every person we have been in contact with has been very personable and very professional. - Mar 12, 2009 in Bothell, WA
Warranty follow through because I felt they were effective in contacting subcontractors that needed to come back to do work. - Feb 19, 2009 in Bothell, WA
The quality and the design of the house. - Feb 19, 2009 in Bothell, WA
