Bay Lakes Builders
Bay Lakes Builders
www.baylakesbuilders.com
1411 S Webster Ave
Green Bay, WI 54301
(920) 437-7700

Over the past 20 years, Bay Lakes Builders & Development has become recognized as one of the premier builders of custom homes in Green Bay, the Fox Cities, Door County, and throughout Northeast Wisconsin. Guided by the integrity and vision of founder and President Paul E. Soletski, he and his dedicated staff continue to raise the bar in what quality means to new home construction. Over the course of his entire 30-year career in the housing industry, Paul has worked with some of the finest subcontractors and suppliers in the area to construct over 500 attractive and quality-built homes. Read more

Throughout the years you have likely seen their entries in the Showcase of Homes. You have become familiar with the identifying traits of new homes by Bay Lakes — the tasteful use of quality materials and colors, the highly functional floor plans, the dramatic curb appeal of their exteriors, the meticulous craftsmanship, and the unique architectural detailing. All of these defining elements of a new home by Bay Lakes are highly visual. But what about those equally important unseen details that impact the living quality of a new home? This is a topic Paul feels strongly about.

“We are very concerned that the exterior of our homes maintain a high level of aesthetic value and, of course, the floor plan has to function,” Paul explains, “but everything has to perform well together as a system or you’re not going to enjoy your home.

It is a priority for Soletski to educate his customers on building performance, which can be easily overlooked when simply shopping for price.

“We try to ensure that our customers think about the internal environment of their home during the planning process,” says Soletski. “Bay Lakes is proud to use one of the best insulating products on the market today to achieve high ‘R’ values and building tightness. But because our homes are built so tight, it is critical to have properly installed and efficient mechanical systems working together as part of a whole-house ventilation system. These are details we take great care in researching right down to the bathroom exhaust fans we use.”

Joe Nagan, Technical Director for the Wisconsin Energy Star Homes (WESH) program, goes on to state, “The blower door testing on Bay Lakes Builders’ program homes show that they are not only meeting our stringent air tightness requirements, but are exceeding the target on average by 50%. This should provide their customers with an increase in comfort, long-term building durability, and a permanent reduction in long-term operating costs.”

Designated as a “Performance Builder” in the WESH program, Bay Lakes’ participating homes are tested for building tightness and proper ventilation by an independent third-party inspector. The subsequent test results and computer modeling indicate that Bay Lakes’ homes typically have heating and cooling costs up to 35 percent below typical new homes constructed to meet state building code (+/- $1,000 annual savings for a 2,100 sq. ft. home).

Moreover, Bay Lakes Builders has been committed to “green” building before “green” became common household terminology. As far back as 1995, Bay Lakes collaborated with Wisconsin Public Service to construct a model home called “The Power House” intended to showcase the latest in energy-efficient products and design. One of these products was blown cellulose insulation. A standard tool in the Bay Lakes arsenal ever since, cellulose provides many benefits a homeowner may never see or realize.

The cellulose allows much less air infiltration through the wall--limiting drafts and providing increased comfort. It also includes a fire-retardant UL rating and will not support mold growth as compared to typical fiberglass insulation. In addition to its R22 sidewall and R44 attic insulation values, the system also provides outstanding soundproofing qualities. Furthermore, cellulose is made from a renewable natural resource which diverts waste from landfills, limits greenhouse gas emissions during manufacturing, and also prevents waste paper from releasing environmentally harmful gases as it decomposes.

Besides the use of cellulose, Bay Lakes continues to employ other conventional green building practices such as radon mitigation, high-efficiency furnaces and air conditioners, and direct venting of combustion vapors while also utilizing some newer green building practices such as geo-thermal and modern “hybrid” heat pumps.

Another area that Paul and the Bay Lakes team feel strongly about is eliminating surprises during the home building process. If you’ve ever heard of a friend, family member, or co-worker having a challenging building experience—poor communication is almost always the culprit. That’s why the Bay Lakes team is willing to spend as much time as necessary to educate customers and put their minds at ease. And with several family members (four) working as part of the team, there is a great deal of pride, trust, and loyalty in making sure that the job gets done right and customers are always in the know.

By listening carefully to their customers and drawing on their extensive construction experience, Paul and the Bay Lakes staff are able to provide highly detailed estimates up front that minimize confusion and unexpected charges down the road. With such detailed specifications in hand, Bay Lakes’ customers know exactly what they’re getting for their dollar. This peace of mind allows the rest of the building and selection process to be much more enjoyable. And once you have finally moved in to your dream home, you will have comfort in knowing that your new home is covered under Bay Lakes’ one-year warranty.

To summarize, you’ve already likely seen that Bay Lakes’ home designs are inspiring, well-crafted, and functional. But what you may not have realized is that their construction techniques provide a durable, energy-efficient, and comfortable home environment that costs less to operate than typical new homes. Their customer service is also second-to-none, ensuring that each of your concerns are addressed from the very first meetings to well beyond the completion of your home. Furthermore, the longstanding relationships Bay Lakes has with their subcontractors means that they’re able to offer a consistent product in each new home that they build.

In addition, Bay Lakes Builders will custom-build your own house plans on your own lot. Don’t have either? Don’t worry. You may choose from one of their extremely popular “Design Series” home plans as seen on their website, or Bay Lakes will listen to your specific needs to design a completely original house plan expressive of your own tastes and lifestyle needs.

Bay Lakes also offers several home sites in architecturally controlled communities with the design consistency to help protect your investment. But if they don’t have the lot you’re looking for, they can help you find it. Bay Lakes’ sister company – GreenList Realty – has licensed agents specializing in buyer services while also providing discounted flat rates to help sell your existing home.

In addition to custom home design & construction, Bay Lakes Builders also offers services for “barrier-free” homes, finished basements, remodeling, and additions. When it comes to making one of the most significant investments of your lifetime, you can trust the experienced professionals at Bay Lakes Builders & Development to provide satisfaction and value in building the home of your dreams. Call them toll-free at (800) 492-3666 or visit www.baylakesbuilders.com for details.

Guildmaster Award Winner 2008 Guildmaster With Distinction
2009 Guildmaster With Distinction
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction

Affiliations GuildQuality
National Association of Home Builders
EnergyStar
Brown County Home Builders Association
Wisconsin Builders Association
Door County Home Builders Association
Valley Home Builders Association

Likely to Recommend
98%
Budget
90%
Employees & Subcontractors
98%
Value
96%
Trust
96%
Selections Process
100%
Expertise
100%
Innovation
92%
Professional & Organized
94%
Construction Quality
94%
Schedule
90%
Clean & Safe
89%
Responsive Design
100%
Problem Resolution
89%
Average (4 reviews)
Rating Details
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5 Star
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Comment Area Of Satisfaction Pulaski, WI Nov 01, 2011

BayLakes was very responsive to our questions and were easy to get answers from throughout the whole process. We really got the impression that their foreman, Dan, had the home's and our best interests in mind while the project was proceeding. Overall at this time I think the finished project was very close to what we had in mind. Also, Dawn's assistance with the selections process was helpful and budget-conscious.

Anthony F. Green Bay, WI Review Aug 27, 2011 5 star rating
Bay Lakes Builders

Bay Lakes helped make wishful thinking a reality. They sold our house in a relatively short time giving us excellent pointers on how to present and price it. Paul helped us find a beautiful lot, to put the home of our dreams on. Everyone on the Bay Lakes staff is a professional who Tony and I enjoyed working with.

Comment Area Of Satisfaction Green Bay, WI Aug 27, 2011

We were very happy with our entire experience with Bay Lakes. . They gave us all the time we needed to make informed decisions, and we were able to trust everyone implicitly. We are very happy with the quality of workmanship that was put into our home. We would definitely choose them again, and we would recomend Bay Lakes to anyone who wants a quality home.

P.S.M. Sturgeon Bay, WI Review Aug 25, 2011 5 star rating
Bay Lakes Builders

It was great working with Bay Lakes. They are a first class builder. Good sub-contractors, communication was good. The end result was our dream home. They took us through the process. They put their heart and soul into the house, like it was their own.

Jim M. Hortonville, WI Review Aug 09, 2011 5 star rating
Bay Lakes Builders

Bay Lakes Builders was a wonderful company to work with. We would definitely build with them again in the future and we also plan on recommending them to everyone we know.

Scott S. Green Bay, WI Review Apr 19, 2011 5 star rating
Bay Lakes Builders

Our home that was built by Bay Lakes Builders is of top quality. The whole experience went smoothly and started from the design with Paul to working with Ryan & Dan and all the people they contract with. We love our new home.

Comment Area Of Satisfaction Algoma, WI Jan 12, 2010

From the initial response to my inquiry which Paul returned while on a family vacation to the communication on the final punchlist, Baylakes proved to be attentive, proactive and flexible to meet the needs of an out of town buyer.The design consultation was the area I was most satisfied with - Paul and Dawn collaborated with us to steer us in the right direction while still giving us the look we wanted.

Comment Additional Comment De Pere, WI Dec 04, 2008

I would recommend Bay Lakes to anyone interested in building a home. In fact I have told Paul that he is welcome to give potential clients tours of my home.

Comment Area Of Satisfaction De Pere, WI Dec 04, 2008

Every aspect of dealing with Bay Lakes was excellent. I have heard horror stories of dealing with builders in the past, but none of these issues occurred with Bay Lakes. They were a pleasure to work with.

Comment Area Of Satisfaction Green Bay, WI Nov 04, 2008

Overall we were most satisfied with the process. I thought the level of communication was superb. They put out interests front and center and tried to stick with them and yet offered advice in ways that made our ideas better since they had more experience.

Comment Area Of Satisfaction Algoma, WI Sep 24, 2008

I thought they had very good ideas during the design process. We brought them a plan, they added their touch, and it came out exactly like we wanted.

Comment Area Of Satisfaction Neenah, WI Nov 26, 2007

We were very satisfied with the overall process and the subcontracters were very easy to work with. They welcomed us on the job site and were able to answer our questions in a timely manner. Everyone made us feel like they really cared about putting in their best craftsmanship into our home. We appreciated being a part of the process and final product.

Comment Expertise Neenah, WI Nov 26, 2007

Paul and Ryan went out of their way to learn more about building barrier free homes and listened to the specific needs we had for this project.

Comment Area Of Satisfaction Egg Harbor, WI Sep 18, 2007

Baylakes Builders built our entire home while we were away for the winter in Florida so we never saw it until we came home in the Spring. The whole experience far exceeded our expectations and everything turned out just as planned and designed.

Comment Area Of Satisfaction Green Bay, WI Apr 21, 2007

I was surprised at the level of personal attention that we got from them.

Guildmember since 2006

As a GuildQuality Guildmember, Bay Lakes Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Bay Lakes Builders in Green Bay, WI; Pulaski, WI; Sturgeon Bay, WI; De Pere, WI; Oneida, WI; Abrams, WI; Denmark, WI; Algoma, WI; Egg Harbor, WI; Appleton, WI; and 11 other cities in Wisconsin.

In this report, Bay Lakes Builders has published a summary of the customer feedback they've received since they joined GuildQuality in July 2006. In that time, 52 out of 68 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.

Recent Activity

Bay Lakes Builders received feedback from a customer in Green Bay, WI.

01/01/12

Bay Lakes Builders received feedback from a customer in Pulaski, WI.

11/01/11

Bay Lakes Builders received feedback from a customer in Green Bay, WI.

08/27/11

Bay Lakes Builders received feedback from a customer in Sturgeon Bay, WI.

08/25/11

Bay Lakes Builders received feedback from a customer in Hortonville, WI.

08/09/11

2012 Guildmaster Application

Bay Lakes Builders is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Bay Lakes Builders must survey all of their customers.

If you are a recent customer of Bay Lakes Builders and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Bay Lakes Builders's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

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