Member Report:
14 Responses
Response Rate:
70.0%
Dates:
11/21/2009 - 11/21/2009

In this report, Apex Remodeling & Construction has published all ratings for the following selected questions that were provided by customers surveyed since November 2009. Since then, 14 out of 20 customers responded to a GuildQuality satisfaction survey, with the most recent response in November 2009.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 100%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Clean & Safe
  • 100%
    Communication
  • 100%
    Construction Quality
  • 100%
    Problem Resolution
  • 100%
    Product Selections
  • 100%
    Professional & Organized
  • 100%
    Sales Knowledge
  • 100%
    Value
  • 100%
    Work Done Right

Customer comments selected by the member for inclusion in this report

  • The foreman was very personable. The workers went about their business with very little interruption to me, and I appreciated that. - Nov 21, 2009 in Highland, IL

    They're all really good. - Nov 21, 2009 in Tinley Park, IN

    Andy was very good, he kept in touch and answered all my questions. - Nov 21, 2009 in Chicago, IN

    Andy, and all the guys. They were all wonderful. - Nov 21, 2009 in Chicago, IN

    Andy was the salesperson and the install team was great and i have never seen a crew like that. - Nov 21, 2009 in Chicago, IN

    Andy was fantastic. - Nov 21, 2009 in Tinley Park, IN

    Recognize Excellence

  • The whole operation was very professionally handled. Appointments were kept. The workmen were very pleasant. I was very satisfied. - Nov 21, 2009 in Highland, IL

    They are the nicest people to work with. They're very professional. They stand by their product, and they're always here on time. I'd recommend them to anybody. - Nov 21, 2009 in Tinley Park, IN

    They were very thorough and our windows look great, and kept everything clean. - Nov 21, 2009 in Chicago, IN

    They were very neat and courteous. I love the Pella product. - Nov 21, 2009 in Chicago, IN

    They were on time and knew what they doing. - Nov 21, 2009 in Tinley Park, IN

    Area Of Satisfaction

  • They always show up when they're supposed to. They're the type of people you really want to deal with. And I know, because I've had a lot of bad experiences. - Nov 21, 2009 in Chicago, IN

    Additional Comment

  • They explained everything to my satisfaction. - Nov 21, 2009 in Chicago, IN

    Product Selections Process