I was so impressed with the online reviews for RGS Exteriors. I was impressed with Ryan's explanations. I am impressed with the finished product - its attractive look and much improved function over my old gutters.
Sales Knowledge - Ryan was extremely helpful and patient with my questions. He helped me through what for me was a tough process and decision bc money is so tight for me.
Professional & Organized - Felix and his brother did a great job! Bob's crew (and later Bob himself) made sure everything was done right.
Quality Of Materials - YES!
Quality Of Workmanship - VERY IMPRESSED!
Clean & Safe - Yes!
Value - My brother used a different company for a cheaper price, but when I looked at that company's reviews they were not nearly as good. I even researched roofers and gutter installers online to try and educate myself: was RGS worth the $? In the end I chose RGS because I felt the quality they represented was worth paying more. My house is my biggest investment, and I wanted quality gutters. You get what you pay for, ya know?
Recognized Excellence - Ryan, Felix, Bob !!! All three were super communicative and helpful. Experts in their fields.
Why Us? - Online reviews. Also Ryan gave a very knowledgeable presentation. And now that installation is done - the look and quality are obvious!
Areas Of Satisfaction - Quality / Aesthetics
Recognized Excellence - Daniel and his crew were exceptional. Kevin was the Project Manager and he kept things going well. He identified problems with the roof (even though it was not part of the project. it allowed us to get a roofing company on site and avoided many future problems.
The whole process was very good from the initial contact to the installation and the finish.
Sales Knowledge - Brad Evans was very good to work with. He answered all my questions and kept in touch with me.
Communication - I got regular updates on when my project would be started.
Areas Of Satisfaction - The quality of their work was great. Their communication with me was great through the whole process.
Recognized Excellence - Everyone I delt with was very professional and good to work with.
Why Us? - Of the 4 bids that I got, RGS was the not the lowest bid but the confidence of the employees, warranty, products used, and reputation made me go with them.
Though it took them some time to schedule the installation, they performed a fantastic job overall.
First time using them. I found them super organized and operated just like their TV commercial-no fine print and no hassle. I got an update every two weeks while in the queue waiting for installation. Great experience.
I am very pleased with their work. I would recommend RGS Exteriors highly.
Aaron did an excellent job explaining options during the estimate. The installers were polite and professional, and fast!
They were very good on following up with me when the job would be done. They were quick, efficient and took care of us.
Felix and his project manager Kevin did an AWESOME job installing/replacing the fascia on one side of my house. Carport that came down tore it off and they came and installed it so quick and it looks so good! So happy!! The other peeps (Roman? ...sorry, I wasn't sure about the name) at RGS came the following week and also did an AWESOME job on replacing my gutters. I'm so happy and they look so good as well! Excellent work and quality! Thank you soooo much Felix and Kevin and everyone!! I appreciate ya!
Great job done, fixed the problem my old improperly installed gutters had.
They were easy to work with. They were fast. I am happy with what they did. It seems like they did a really good job.
I am happy with the service, but it did take longer than we expected due to a delay in getting the materials.
I would surely recommend RGS to any family or friends in the future.
Areas For Improvement - A little pricey. However I understand good products along with good craftsmanship and service come at a price.
Areas Of Satisfaction - They did a great job on all aspects of the remodel process.
Recognized Excellence - The whole team associated with my project!!
Additional Comments - If you are looking for honest upfront communication along with quality products and workmanship in a timely manner RGS is your team.
I would recommend RGS Exteriors because they listened to my needs, didn’t try to sell me on unneeded projects, were professional and friendly. But they are busy so it may take a while for them to get to your project!
Areas Of Satisfaction - I was very happy the salesman actually told me I didn’t need to replace the siding over my garage. He said it was still in good shape. I had thought I needed to. His experience was beneficial and his honesty was refreshing.
Fast, efficient and looks amazing!
Areas Of Satisfaction - Team was great to work with. They do amazing work!!
Recognized Excellence - Paige, Haley, and Lacie for their amazing customer service. Gabe and Romel for their fantastic install!
The job that was done with our Rain Gutters was very good and professional. Thank you.
Recognized Excellence - I don’t know the names of the two men that installed the gutters but they were very professional and courteous .
Additional Comments - It’s nice to know that you can have a company come to your house and be honest and fair and do a good job. We are very thankful for that.
RGS staff are knowledgeable, deliver high quality products & are known for being a long established family owned business in Rain Gutters. They delivered great work.
Areas Of Satisfaction - Communication about work was superior
Why Us? - Chosen for knowledge, quality and being a long established family owned business in Rain Gutters.
They did an amazing job, and they cleaned up well when they were done. I love the way it looks.
Everyone that I worked with at RGS was very professional
Concern For Needs - Joseph was open to working with us as we figured out exactly what we wanted.
Sales Solutions - Joseph was very patient and took the time to figure out how to get the right materials to get the job done the way we wanted to.
Professional & Organized - They started and finished the work as planned and maintained a clean job site throughout the project.
Quality: Workmanship/Materials/Crew - I am very happy with the results of the siding install.
Value - It cost more than I had hoped, but in the end I believe the added expense was worth it to get things done right.
Areas Of Satisfaction - The RGS team did a great job of maintaining a clean and safe job site. I have had some other projects done on the house (roof) in recent years and the difference was noticeable.
Recognized Excellence - Kevin the PM, Daniel the siding lead, Cristobol and Quinton on the gutters, Joseph on sales/estimation and Haley and Lacy from the business office. They are an excellent team and I would use RGS again without question.
They proved they could be trusted.
Friendly, respectful and reliable
Project Manager Professionalism - Kevin and his crew were fantastic!
Clean & Safe - Everyday cleanup by the crew was awesome!
Areas Of Satisfaction - quality of the job is excellent!
Additional Comments - I thought this would be a very stressful home project, but because of RGS and their employees...it wasn't!
Did what they said they would do. No surprises.
The team from RGS, Joseph , Brandon, Randy, Lacie , and Haley are a dream team. They work together well and are quick to respond while doing excellent work.
Sales Knowledge - Joseph knows everything about building, Brandon knows how to orchestrate the whole project, and Randy is a master at aluminum and vinyl.
Professional & Organized - Lacie and Haley handle questions about invoices and take payment correctly.
Communication - One email or call generates an instant response.
Quality Of Materials - RGS uses only the best material and gives you information to support that claim.
Quality Of Workmanship - Brandy and Randy are master craftsman.
Clean & Safe - RGS alway tidied up well at the end of the work day.
Problem Resolution - One call or text in any question or problem is addressed and resolved Promptly.
Work Done Right - If the work isn’t done right, they fixed it promptly.
Value - Well, spent investment on improving the value and appearance of my home with quality work and materials,
Areas For Improvement - RGS did NOT fall short on any expectations! They exceeded my expectations! Thank you RGS!
Areas Of Satisfaction - The entire project exceeded my expectations because of the excellent RGS team!
Current Referrals - I will refer you without question if I see or hear of need for your services
Recognized Excellence - As mentioned before Joseph , Brandon, Randy, Lacie and Haley!!
Why Us? - Before beginning this extensive project, I requested and received five different bids for the job. While RGS was the highest bid the information they provided was the most complete and detailed. When I research RGS I I learned they have a well established excellent reputations You get what you pay for.
Areas Of Satisfaction - Very professional in both the bid process and installation