Areas Of Satisfaction - The beauty of the final product install. The shower stall is beautiful and uplifting. It pulls your eyes up, because it goes to the ceiling. It is a good match for what I wanted to achieve.
Recognized Excellence - The two men that installed were on time. They ran into a couple of problems but stayed longer to rectify any problems. My husband did not miss another day of work because the workers worked longer on the second day to completion.
Personal Message - You have a great company with excellent people working for you. You are tenacious on follow up. I was so glad to find you in my own backyard and be able to walk into your showroom.
Areas Of Satisfaction - Professionalism of both Rick and our installer Jim was really top notch.
Recognized Excellence - Rick and Jim both were excellent. Rick was very friendly, personable, and was nice to our young kids. Rick pretty much knew everything we asked him about the product, which tells me he really pays attention to every small detail we could throw at him. The other thing that stood out about him, was he was unconditional available to answer any and all follow up questions. Plus, after our install was done, he came out to the house to make sure we satisfied with everything and had any other questions. He's definitely an asset to your company.Jim has superb carpenter skills to the point of being OCD about his work. Plus Jim was very understanding about our 1.5 year old son (and our puppy) sometimes running in front of him when bringing in materials.
Personal Message - This product looks every bit as good as tile, but without the dirty grouts lines and a superb warranty. It really makes us like our house a lot more with this bathroom now as a highlight.
Areas Of Satisfaction - The install was done quickly and right the first time. It looks beautiful!
Personal Message - You have a wonderful product. There is nothing else out there like it and I have told so many people about it. My son and his wife happened to see your booth at the State Fair otherwise I didn't know about you. I hope that more people learn about you and I look forward to utilizing more of your services in the future.
Areas Of Satisfaction - Great product. Timely installation. Good Housekeeping seal.
Areas Of Satisfaction - Overall, everything with the project was great.
Personal Message - Thank you for the good work.
Areas Of Satisfaction - I am satisfied overall with the quality of the materials.
Areas Of Satisfaction - I am most satisfied because they were very quick, the installer came and got the job done quickly.
Recognized Excellence - Jim was down to earth, very personable, thoughtful, picky, accurate, dedicated, and precise. He knew exactly what to do and did it with utmost perfection. Jim can come back to our home any time. We would highly recommend Jim for any installation job.
Areas Of Satisfaction - Bath Planet was professional. They knew everything about what they wanted to do and they did it. I think they went out of their way because they had a hard time getting the gold I wanted, they said they didn't carry it anymore so I think they had to search to order it.
Areas Of Satisfaction - I'm very happy with the end product and it looks very nice. I'll never worry about touching the shower area again.
Personal Message - We do love the product in our new shower. We do love how it turned out and also how it really has made our bathroom more beautiful
Areas Of Satisfaction - overall- very satisfied
Areas Of Satisfaction - I was most satisfied that everything was done in less than 2 days, and I did not have to do anything.
Areas Of Satisfaction - Promptness, professionalism, quality of work, cleaniness.
Recognized Excellence - Dave, the installer, was phenonemal. He was the best person I've ever had work on my house.
Personal Message - The finished project is better than we could have hoped. Our bathroom looks fantastic!
Areas Of Satisfaction - Installation. The guys got the job done on time and looking really good,
Areas Of Satisfaction - Whenever we needed help everyone was very willing to help us with anything needed. Great people to work with. Love the new tub/shower, everyone who sees it is impressed.
Areas Of Satisfaction - The product is excellent and beautiful.
Areas Of Satisfaction - Quality of work and good communication throughout the sale and installation process.
Areas Of Satisfaction - I was most satisfied with the communication between the installers and myself.
Areas Of Satisfaction - My installer was fabulous. The job turned out to be bigger than anticipated, and he knew what to do inorder to rectify the problems we encountered.
Recognized Excellence - The installation crew gave exceptional service. They did an excellent job and were very friendly. Now that I look at it, it looks fabulous.
Areas Of Satisfaction - I was very satisfied that Bath Planet completed on time and provided the services that they promised.
Recognized Excellence - I was most satisfied with the installer, Travis Meinke.