Yes, I would absolutely recommend Case Design to friends. I am extremely satisfied with the job they did.
They did an amazing job; we were very happy with their work. They were on time and on budget.
They stick to the schedule!
We would certainly recommend Case to someone with a complex renovation/design project that would require the management, organization and infrastructure that Case offers.
I have already recommended them to friends and family!
While we love our addition, we were extremely frustrated by Case lack of procedures, sloppiness and inadequate oversight of contractors. The disonnected radiator on our second floor was not adequately disconnected and leaked into the ceiling and onto the new floor; pipes for the heating were incorrectly installed in the furnace; and, no insulation was put under the kitchen and in the crawl space so our pipes just froze. We have written Case a long long email with concerns.
I am very satisfied with the work that Case Design/Remodeling carried out to completely renovate the primary bathroom in my house. It was likely a modest job by Case's standards, but they undertook it with respect and enthusiasm. The estimates were on target, the contract was fair and the designer listened to my aspirations and created a design that incorporated all of my requests. She was collaborative and creative in selection of materials. The project manager paid close attention, visited the work site frequently to guide the employees and trades and met my request for frequent communication and no decisions taken without my input. I appreciated the team's patience while I made decisions and accommodation of some perhaps atypical features that ultimately were interesting and novel for the Case team. The result is a spa-like bathroom at a cost that will increase the value of my property and stand the test of time. In recommending Case to a friend, the one caveat I might mention is to allow for a long lead time. In other words, if a friend has an urgent job, Case may not be right for that friend's job.
It was a pleasure working with the CASE staff.
Case bills itself as a high-end, "you write the check and we'll take care of everything else," service, and that wasn't our experience. The schedule was completely blown, and a number of problems have appeared in the first year.
Exceptional through the whole process!
Overpriced for the quality of the work, large amount of mistakes along the way.
Our team was professional, highly trained and communicative.
Case did a beautiful job.
I have worked with this company for 20 years. I am very satisfied with their work.
In the end, despite any potential problems, you can be assured that Case can handle it and will take care of you and your project.
We have and would recommend Case enthusiastically to our friends and neighbors. Case delivered as promised which has not been our prior experience with other GC’s and tradespeople. The job site was always safe, clean, and well managed.
The entire Case team inspired confidence from the start and was a pleasure to work with. Project Development Manager Mary Englert had great ideas for the complete renovation of the very small kitchen in our condo. She listened carefully to what we hoped to achieve, responded quickly to any questions we had from beginning to end, and brought a friendly and professional vibe to the project. Once construction got underway Project Manager Jorge Solano did a great job of keeping us informed about how everything was progressing. We appreciated his regular, detailed briefings and his candor. He was always accessible by phone, email, or text. He knew we cared about quality workmanship and getting the details right, and he always followed up to make sure we were satisfied.
The team was very easy to work with, super responsive, and creative. They were a pleasure to work with.
I thought they did a wonderful job. They were on time. They stayed within our budget.
Experience in the design/sales phase was positive but quickly went downhill from there. Countless issues, terrible communication, Not a piece of the project was without problems.
Everyone we dealt with at Case was extremely conscientious and went above and beyond to make our project a success.
Overall Case helped transform our oddly shaped and badly outdated small condo into a beautiful living space with tons of additional storage. We love the outcome!
Our first experience with Case was definitely much better than this last experience. The design ideas are good, and the work was good.
Poor communication
They are very thorough and they stand behind their craftsmanship. They really worked hard to meet the needs and vision of their clients.