GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Bathroom remodel (122)
Kitchen remodel (72)
Aging in place (1)
Design build remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I'm extremely pleased with the way it turned out. The installers were absolutely professional and did a great job. I have nothing bad to say about CalBath & Kitchen.
We're satisfied with their promptness, in organizing what had to be done. We had two bathrooms done, in a short period of time.
We had a flyer delivered with the mail, that had coupon included in it.
They had the best options for the products that we were looking for.
I was satisfied with the qualtiy of the work and their timeliness in completing the job.
We had used them before and liked them.
We chose them because of the qualtiy of their previous work.
The salesman was very nice and the installer was equally as nice. He was very clean and worked hard all day.
CalBath & Kitchen did a good job and there were no problems. I was satisfied all around. The installer was very clean and worked all day. He finished the job in the time he said he would and everything went well.
I heard about CalBath & Kitchen at the fair or home show.
Considering using Corastone for a shower. Anyone have knowledge or experience with this material? Thanks
Corastone is a uniquely engineered material designed to combine the beauty of natural stone with the durability and easy
maintenance of a solid surface. With our exclusive manufacturing process, we are able to create exactly what your project requires.
As a GuildQuality Guildmember, CalBath & Kitchen relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of CalBath & Kitchen in San Diego, CA; Huntington Beach, CA; Costa Mesa, CA; Mission Viejo, CA; Anaheim, CA; Irvine, CA; Newport Beach, CA; Escondido, CA; Fountain Valley, CA; Laguna Woods, CA; and 65 other cities in California.
In this report, CalBath & Kitchen has published a summary of the customer feedback they've received since they joined GuildQuality in November 2011. In that time, 164 out of 254 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
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