CalBath & Kitchen
3825 Birch St.Newport Beach, CA 92660(877) 225-2284

Bathroom & Kitchen Remodels Orange County, San Diego, San Jose (more)


Customer Feedback Summary

Of 241 customers surveyed, 157 responded (65%)
Currently Viewing By [Salesperson]:
Likely to Recommend
97%
Value
97%
Clean & Safe
100%
Expertise
99%
Construction Quality
95%
Budget
97%
Schedule
97%
Trust
99%
Sales Knowledge
98%
Installation Crew
98%
Office Staff Attentiveness
96%
Office Staff Professionalism
100%
Problem Resolution
98%

Map of Recent Work

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Comments


  • comment
    Area Of Satisfaction
    Laguna Niguel, CA
    Jul 24, 2014

    I was most satisfied with their workmanship.

  • comment
    Why CalBath & Kitchen
    Laguna Niguel, CA
    Jul 24, 2014

    I liked their estimate and showroom. It was easy and convenient.

  • comment
    Area Of Satisfaction
    La Mesa, CA
    Jul 23, 2014

    The efficiency of the getting the project done timely and nicely. The accuracy of the project, respect and professionalism from the staff.

  • comment
    Why CalBath & Kitchen
    La Mesa, CA
    Jul 23, 2014

    CalBath & Kitchen has a store front in San Diego, which allowed me to go in and ask more specific questions.

  • comment
    Area Of Satisfaction
    Huntington Beach, CA
    Jul 21, 2014

    They left everything very neat and clean. The work was very nicely done. It really looks good.

  • comment
    Why CalBath & Kitchen
    Huntington Beach, CA
    Jul 21, 2014

    I like Darrell, and I thought that they were very professional and have been in business for a long time.

  • comment
    Additional Comment
    Vista, CA
    May 23, 2014

    I just really appreciate how they worked with my schedule and the quality job they did for us. They were great with follow up throughout the process. Steve and his crew all did a great job.

  • comment
    Area Of Satisfaction
    Vista, CA
    May 23, 2014

    I was most satisfied with how well they worked with my work schedule. Normally it is very difficult for me to make appointments due to the nature of my work, but CalBath & Kitchen did a great job of making sure they could fit my chaotic schedule. I also appreciated that the crew was clean, respectful, and did a great job with the project. There were some small adjustments needed after the initial installation and the crew jumped right on it to come back and make changes for me.

  • comment
    Why CalBath & Kitchen
    Vista, CA
    May 23, 2014

    We chose CalBath & Kitchen because of the things they offered, scheduling, the convenient location to our home, and their pricing.

  • comment
    Additional Comment
    Encinitas, CA
    May 23, 2014

    I am very satisfied.

  • comment
    Why CalBath & Kitchen
    Encinitas, CA
    May 23, 2014

    I chose CalBath & Kitchen based on past experience.

  • comment
    Area Of Satisfaction
    San Diego, CA
    May 23, 2014

    CalBath & Kitchen was right on my expectations. My experience has been satisfactory.

  • comment
    Why CalBath & Kitchen
    San Diego, CA
    May 23, 2014

    I chose CalBath & Kitchen because of their professionalism and no pressure environment. You tell them what you want and they tell you what they can do with absolutely no pressure to buy.

  • comment
    Why CalBath & Kitchen
    Rancho Santa Margarita, CA
    Jan 17, 2014

    The showroom impressed me for one and the office staff was very helpful from the first day I stepped into the store.

  • comment
    Value
    Cerritos, CA
    Jan 14, 2014

    CalBath is certainly not the "low bidder"; however, they provide the quality, service, & expertise to back up their quotes.

  • comment
    Additional Comment
    San Clemente, CA
    Jan 06, 2014

    great family owned company

  • comment
    Why CalBath & Kitchen
    Huntington Beach, CA
    Dec 06, 2013

    We chose CalBath because Darrell was very knowledgeable.

  • comment
    Area Of Satisfaction
    Laguna Woods, CA
    Nov 26, 2013

    I was satisfied with everything.

  • comment
    Lead Source
    Laguna Woods, CA
    Nov 26, 2013

    I looked through the phone book and a couple of my neighbors had their bathrooms redone and suggested I give them a call. He seemed informative and I liked the way he laid out the information. I got a couple of estimates and just liked him better. They did an excellent job, I was very happy. I've given the information to a couple of my tenants here and one will have her bathroom redone.

  • comment
    Area Of Satisfaction
    Huntington Beach, CA
    Nov 15, 2013

    All. Darrell is so knowledgeable and easy to work with. Danny, who installed both our bath liners was courteous and pristine on his installation of both baths. These are reasons why we are having Cal Bath do our kitchen too.

More Comments

GuildQuality Partner Affiliations

  • Remodeling's Big50

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • American Society of Interior Designers
  • Better Business Bureau
  • National Kitchen and Bath Association
  • Remodeling Magazine - Remodeling 550
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Q&A with CalBath & Kitchen

Answer May 22, 2014

Corastone is an enineered tarvertine material that is ideal to use on shower walls, bath countertops and shower pans. It comes in a variety of natural colors and an be accented with glass or natural stone mosaics.  Some of the befefits of Corastne are that it is easy to maintain and engineered to be used in wet areas, there are not hard to clean grout joints and you can order the amount of material you need without having to oder full slabs like natural stone. Corastne is also able t make custom sized sho pans for those unique designs or installs. Really an all around great product!

Types of Work

  • Bathroom remodel (102)
  • Kitchen remodel (54)

Recent Activity

  • 9/17/14 CalBath & Kitchen received feedback from a customer in Anaheim, CA.

More about CalBath & Kitchen

As a GuildQuality Guildmember, CalBath & Kitchen relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of CalBath & Kitchen in San Diego, CA; Huntington Beach, CA; Costa Mesa, CA; Newport Beach, CA; Mission Viejo, CA; Irvine, CA; Anaheim, CA; Laguna Woods, CA; Vista, CA; Escondido, CA; and 62 other cities in California..

In this report, CalBath & Kitchen has published a summary of the customer feedback they've received since they joined GuildQuality in November 2011. In that time, 157 out of 241 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.