GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Bathroom remodel (115)
Kitchen remodel (66)
Aging in place (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was satisfied with the qualtiy of the work and their timeliness in completing the job.
We had used them before and liked them.
We chose them because of the qualtiy of their previous work.
The salesman was very nice and the installer was equally as nice. He was very clean and worked hard all day.
CalBath & Kitchen did a good job and there were no problems. I was satisfied all around. The installer was very clean and worked all day. He finished the job in the time he said he would and everything went well.
I heard about CalBath & Kitchen at the fair or home show.
I interviewed a couple people and liked CalBath & Kitchen's prices better.
It was fine, CalBath & Kitchen did what they said they would do.
We chose them becuase they were local.
Work was well done
Considering using Corastone for a shower. Anyone have knowledge or experience with this material? Thanks
Corastone is a uniquely engineered material designed to combine the beauty of natural stone with the durability and easy
maintenance of a solid surface. With our exclusive manufacturing process, we are able to create exactly what your project requires.
As a GuildQuality Guildmember, CalBath & Kitchen relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of CalBath & Kitchen in San Diego, CA; Huntington Beach, CA; Costa Mesa, CA; Mission Viejo, CA; Newport Beach, CA; Irvine, CA; Escondido, CA; Anaheim, CA; Laguna Woods, CA; Garden Grove, CA; and 64 other cities in California.
In this report, CalBath & Kitchen has published a summary of the customer feedback they've received since they joined GuildQuality in November 2011. In that time, 162 out of 249 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2016.
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Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.