Founded in Rehoboth Beach, Delaware in 1986, Boardwalk Builders has earned a reputation for excellence and is recognized as one of the premier remodelers and custom home builders along the Delaware Shore. President Patty McDaniel became the sole owner of the company in 1995, and under her direction the company has grown considerably, due largely in part to her dedication to the highest-quality service, standards and workmanship. As a result of McDaniel's commitment to total quality management practices and processes, Boardwalk Builders was awarded the 2004 National Housing Quality Silver Award for Excellence in Remodeling. (more)
From the time we called them and first met with Patty, the owner, everything we talked about came through exactly as she said it would with no hitches, delays, or problems whatsoever.
On a scale of 1-4 they are a 5 which is beyond outstanding. Boardwalk has done several projects for me and they are the only place I will go now. They provide many options for the customer and give clear price estimates. 9 times out of 10 they prefer something that was better than what you suggested in the first place and that is perfect.
Patty is amazingly knowledgeable, considerate, even tempered, and easy to talk with. Donnie Wells is the only one I want working on my house.
The professionalism of the entire Boardwalk Team is commendable. They are polite, patient, and persistent with the client and with all jurisdictional officials involved with approving and permitting the project.
Boardwalk Builders completed what should have been an easy driveway installation. However, to do so required great patience and perseverance on their part to accommodate the inflexible, inefficient and inconsistent permitting process the Town of Rehoboth has become infamous for. Boardwalk Builders kept on task with that process and delivered to me a new hard scape and landscape overhaul that makes my very old home feel brand new!
Absolutely pleased from beginning to end. I cannot think of any area they could have improved on.
Every area. I was given options so I could make good decisions.
I recommend Boardwalk Builders highly! They met with us before, during, and after! Communication was fabulous! All involved were courteous, professional, and skilled! Thank you for a job well done!
I was pleased with their professionalism, punctuality, integrity, their respect for our property, and their detail in work. They were an absolute pleasure to work with. They left the work site clean and their entire manner of ethics was a pleasure. I can't speak highly enough about them.
Our experience with Boardwalk Builders and the entire staff reflects a top down management effort to insure the integrity of work. Numerous repairs to homes by Boardwalk has shown the companies clear understanding of the homes and how to improve the repairs to upgrade the homes. Problems found were not overlooked but brought to my attention, or repaired in the course of doing business and I was advised. Can't ask for any better company to place our homes in the care of. Thanks Boardwalk.
Patty: This is so coincidental. I mailed you a review this morning with the mail. You will get it tomorrow and please feel free to use it. Marianne Boehlert
As a GuildQuality Guildmember, Boardwalk Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Boardwalk Builders in Rehoboth Beach, DE; Lewes, DE; Milford, DE; Broadkill Beach, DE; Rehoboth, DE; Ocean View, DE; Seaford, DE; and Bethany Beach, DE.
In this report, Boardwalk Builders has published a summary of the customer feedback they've received in the past 12 months. In that time, 27 out of 44 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.
Boardwalk Builders surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Boardwalk Builders customer, if your project doesn't match the above exceptions, and if Boardwalk Builders completed work for you after September of 2014 but you haven't yet received a survey, please let us know.