We’re excited to announce the launch of one of our newest features, the GuildQuality Reviews Facebook tab. This allows your company to prominently display your customer reviews right on your Facebook page for your fans to read and like. Here’s a great example of Guildmember, NOVA Exteriors, using this feature on their Facebook page. For help […]
As your business continues to grow and expand, there comes a point where you’re so busy and have so much going on, things may start to slip through the cracks. You’re working hard trying to keep it all together, so maybe you forget a follow-up call here or push out a strategy meeting there. You’ve got your […]
When you get positive feedback from a homeowner, it’s important to have a way to share that feedback across multiple platforms, including social media. This will not only provide a steady stream of content for your social sites, but will also serve as proof to your past and potential customers that you’re dedicated to service excellence. […]
Showering customers with surveys on anything and everything until their inboxes are set to explode is more than a little excessive, and can cause your best intentions regarding surveying to backfire.
There’s so much talk about using social media and why you should be doing it, it can sometimes be hard to fight through the noise. You’re also probably thinking “I don’t have time for this” or “Who’s going to manage all those sites?” While it may seem that social media management is a full time […]
We are excited to announce this year’s Guildmaster winners for their continued commitment to service excellence and customer satisfaction. Since 2005, the Guildmaster awards have been our way of recognizing companies within our community of quality who consistently deliver exceptional customer experiences. In order to be considered for Guildmaster, the Guildmember must achieve a recommendation […]
Last week, we had the honor of attending the Remodeling Leadership Conference to present the winners of this year’s Big50 Service Excellence Award. This award recognizes those in the Big50 class from this year and past years for their commitment to customer satisfaction. The 2015 winners are: Splash Kitchens & Baths Balding Brothers Hatfield Builders […]
Everyone’s talking customer centric marketing and how this sort of advertising plan can improve businesses in 2015.
When people give you positive feedback, you can use the strong reviews in your advertising plan to bring in new customers.
At GuildQuality, we constantly ask ourselves, “how can we help our members get the most out of our service?” That’s why we built a brand new Help Center, where you’ll find all kinds of information about using GuildQuality, understanding your surveys and more. Over the last few months, our Member Success team has been hard at […]