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Posts Tagged ‘newsletter’

Jeff King & Co

Transforming ordinary into extraordinary is what drives Jeff King’s San Francisco remodeling firm. For proof, look no further than the work he and his team did to create this unique single family home. With the help of Jeff King & Company, what once a mundane duplex soon became a breathtaking new home for a fun […]

Normandy Remodeling Image

Every company develops their own culture overtime. It’s the remodelers who strive to cultivate a culture where customer service is the driving force behind everything they do that ultimately experience long-term success. Just ask Andy Wells, Principal of Normandy Remodeling. For over 30 years, the Normandy Remodeling team has been considered Chicago’s most trusted remodeling […]

Whitney MudRoom 3

  What started out as a simple kitchen remodel for  S.J. Janis Company,  quickly became an opportunity to create a pet-friendly oasis for 5 loveable dogs. The Milwaukee based remodeler,  who’s well known in the area for their innovative ideas and quality craftsmanship, was hired by two veterinarians who wanted a more functional, durable, and low maintenance design […]


As most of our members know, GuildQuality recently named our 2014 Guildmaster Award winners. We’ve been powering this award, to honor service excellence leaders in the residential construction industry, for close to 10 years. In that time, only six companies have been awarded Guildmaster every year since it began. Four of those companies reside in Charleston. I’ve had […]

Creating relationships with clients that fosters mutual respect, admiration, and new business

Relationships with clients can be as choppy as the Bering Sea on an episode of the Deadliest Catch. Fortunately, you can navigate away from scenarios that can capsize your business, and create bonds with customers that foster mutual respect, admiration, and new business. All it takes is an understanding of how to appeal to the right […]

Backyard Battle Poll

It’s that time of year again! We’re now accepting entries for our annual Backyard Battle Poll, which showcases the best outdoor living space projects of the summer. Just as in years past, this contest is open to both Guildmembers and non-members who feel that their backyard retreat project will surpass all others. How to Enter: Email at least […]

Landis Construction Green Build Project

As one of the top Washington, DC remodeling contractors, Landis Construction Corporation has been in business since 1990 specializing in residential remodeling, design & build projects. When the Landis team decided to take on their first LEED certified project they had no idea they’d eventually become Chrysalis Award winners for their “green” building efforts. The […]

Who takes the cake when it comes to delivering outstanding customer service? This week, USA Today reported results from a study conducted by Zogby Analytics and 24/7 Wall St. which named Amazon, Hilton, Marriott, Chick-fil-A, and American Express as 2014′s top 5 customer service Hall of Famers.  If you’re familiar with these companies, word of […]

Sunbelt builder show

GuildQuality will be at the Sunbelt Builders Show this week and we’d love the opportunity to meet with you.  If you’re a non-member, visit us at booth 317. We’ll share how GuildQuality can help your business: • Gather authentic customer feedback. • Measure team performance. • Earn recognition online for service excellence. If you’re already […]

Geoff Graham - Asking the Ultimate Question

Thank you to Todd Schnick for including GuildQuality in The Incubator’s Gamechanger segment. Our Founder and CEO, Geoff Graham was on hand to share how home builders, remodelers, and home services contractors can get an accurate read on their customers and keep a finger on the pulse of satisfaction. Listen to Todd’s full interview with […]