Archive for the ‘Video’ Category

Reaching out to the closest customers [VIDEO]

April 17th, 2015 by GuildQuality Team

These days you can reach customers in China, who probably won't be calling you for remodeling help anytime soon. But what about the people who drive by your business every day?

building online presence

As you set out to build your brand’s online presence, it might help to think about it as if you are building a home. In this video, we’ll cover three key steps you can take to ensure that what potential customers read about your brand online is a good representation of your business and what you stand […]

There are three things contractors should look for if they're want data analysis software for their businesses.

Homebuilders, remodelers and home services contractors all have unique processes that keep their businesses running smoothly, many of which require software or technology to be effective. Having software that allows you to easily and efficiently track and analyze different data points such as financials, productivity, job status, and customer satisfaction gives you constant insight into […]

Kudos from Arocon Roofing & Construction

March 26th, 2014 by Erica England
David Arocon Roofing

  Our members truly are awesome! I was happily surprised to see an unsolicited video testimonial in my inbox from the good folks at Arocon Roofing & Construction.  Check out the video to learn how the company is utilizing GuildQuality, and ways in which our service has helped them to improve their overall delivery of […]

Highly Effective Habits of Service Excellence Leaders

Thank you to everyone who attended GuildQuality’s Owner Series Webinar on highly effective habits of service excellence leaders. For anyone who missed the live webinar, the event recording is now available. Watch and gain insight from Remodeling Magazine, along with industry leaders Degnan Design Builders, The Brothers That Just Do Gutters, and Roberts Construction Group […]

  Last week GuildQuality COO, Mark Miles presented in a webinar hosted by improveit! 360 focused on best practices for closing more deals with prospective clients. Mark provided insight on how a company’s reputation, and their online presence, can either boost opportunities or tarnish them. Reviews have a significant impact on the potential customer’s decision. […]

Craig Knott, Owner of Houseworks Unlimited, uses GuildQuality’s third-party customer satisfaction surveying to put his clients at ease and gather their honest feedback. Learn more on why Craig joined GuildQuality in his brief video testimonial. To see photos, reviews and comments for Houseworks Unlimited, visit their GuildQuality Member Profile Page.

Pella’s Chris Dana on Boosting Presence Online with GQ

September 6th, 2012 by Erica England

Take a look at the video testimonial above. Pella Corporation’s Trade Marketing Manager, Chris Dana explains the importance of having an online presence in the marketplace, and sites GuildQuality as a great tool to boost your online presence with unbiased customer feedback. GuildQuality is the recommended provider of customer satisfaction surveying and performance reporting for […]

GuildQuality CEO Geoff Graham, and COO Mark Miles, recently presented a webinar for the new Business Growth series created by Qualified Remodeler Magazine, Exterior Contractor and MarketSharp Software. Geoff and Mark focused the webinar titled, “People Talk: What are they saying about your company, and how can you join and shape the conversation?” on thriving […]

Remodelers Advantage President, Victoria Downing shares her thoughts on how GuildQuality empowers Remodelers Advantage members to measure their delivery of quality.